The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
As a member of Finance Operations, this individual will be responsible for supervising a team responsible for the Billing functions for Aspen Technology ensuring the quality and accuracy of the monthly or annual billings. This individual will be responsible for monthly or quarterly reconciliations surrounding license revenue orders, support & maintenance (SMS) orders, and professional services agreements. This individual is responsible for designing, implementing and enforcing policies and procedures as well as streamlining effective billing processes. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.
Your Impact
- Supervise a staff and consistently provide feedback and conduct reviews of performance goals and annual evaluations.
- Manage the billing team responsible for the generation and proper distribution of daily invoices through various channels (mail, email, web portals) ensuring invoices are distributed accurately each day; closely collaborating with the Collections Team.
- Oversee the process for issuing client documents covering Russian clients, making certain to follow all export compliance policies covering OFAC sanctioned clients.
- Develop understanding of customer billing requirements and contractual prerequisites.
- Ensure team members follow established processes for handling changes to invoices, processing of proforma invoices or other non-standard requests.
- Direct the Finance Specialist responsible for the Invoice Admin mailbox making certain all queries received are responded to in a timely and accurate manner (within forty-eight hours of receipt).
- Supervise the reconciliation of the monthly/quarterly reports covering subscription license contracts and SMS orders, developing understanding of 606 revenue accounting.
- Manage the completion of vendor forms or submittal of information on client web portals.
- Customer Service – Responsive to internal and external requests. Providing high quality support.
- Communicate and collaborate effectively with other internal groups in support of company goals and initiatives
- Accomplish department objectives by managing staff; planning and evaluating department activities.
- Work with Director, Finance Operations and others within the company to review processes and procedures for all phases of the billing cycle. Plan and implement quality assurance for all processes.
- Key members in User Acceptance Testing and system implementation changes.
- Prepare for and respond to internal and external audit requests.
- Participate in other projects and assignments as required.
What You'll Need
- College Degree in Accounting/Finance/Business Management required.
- Experience in the Customer Billing process.
- Knowledge of Oracle R12 (Service Contracts and Receivables modules).
- Minimum of three years supervisory experience.
- Ability to think strategically and identify and resolve problems in a client-centric environment.
- Proven track record for improving process efficiencies and solving problems.
- Effective verbal and written communication skills.
- Exceptional time management, organizational and analytical skills.
- Proven ability to work well with people and to interpret business requirements.
- High level of integrity, autonomy and self-motivation.
- Ability to manage multiple projects concurrently.
