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EXL
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Manager

Manager

EXL

8 years

0 Lacs

Gurgaon Haryana India

Posted:2 days ago| Platform:

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Skills Required

strategy design strategies optimization segmentation logic data development configuration scoring integration testing support test collaboration risk compliance documentation automation prioritization xml json service postman api communication agile scrum

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking an experienced

Collections Strategy Developer

to design, develop, and maintain strategies within automated decisioning systems such as

Provenir, Triad, PowerCurve, or Blaze

. This role plays a critical part in supporting the optimization of collections treatments, segmentation logic, and rule-based decision flows to enhance recovery rates and customer experience. The ideal candidate will have a solid background in automated decision engines, collections operations, and data-driven strategy design.

Key Responsibilities

Strategy Development: Design, implement, and optimize collections strategies using automated decision systems (Provenir, Triad, etc.).
Rules and Logic Configuration: Develop rule-based decision flows and scoring strategies that align with business goals and regulatory requirements.
Integration and Testing: Collaborate with QA teams to ensure seamless integration of decision systems with upstream/downstream applications. Support in creating and validating test cases.
Collaboration: Work closely with cross-functional teams including business analysts, risk, compliance, and IT to gather requirements and ensure end-to-end alignment.
Documentation: Maintain detailed documentation of rules, configurations, logic flows, and test results.
Optimization: Proactively identify opportunities to improve automation, reduce manual interventions, and enhance collections effectiveness.
Support: Provide production support and troubleshoot decision strategy issues as they arise.

Required Skills And Experience

3–8 years of experience in decision system configuration and collections strategy development.
Hands-on expertise with Provenir, Triad, PowerCurve, Blaze, or other decisioning tools/platforms.
Experience working in collections or credit risk strategy environments, especially in financial services or fintech sectors.
Strong understanding of rules-based logic, segmentation, treatment paths, and prioritization frameworks.
Familiarity with data flows, XML/JSON, and working with APIs for decision service integrations.
Basic experience or exposure to Postman or similar tools for API testing and validation.
Excellent analytical and problem-solving skills with an ability to manage complex decision logic.
Strong communication skills and the ability to work collaboratively with business and technical stakeholders.

Preferred Qualifications

Prior experience in Collections Strategy and Credit Card.
Exposure to Agile/Scrum development methodologies.

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