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Mahindra &amp;amp; Mahindra Limited.
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Manager - Digital Transformation Service

Manager - Digital Transformation Service

Mahindra &amp;amp; Mahindra Limited.

6 - 10 years

14 - 19 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Automation Translation Sales Sales process Customer experience digital transformation Analytics CRM sales automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities & Key Deliverables

Overall experience of 6 to 10 years to develop and deliver transformation strategy for enhancing customer experience, optimisation & revamp of sales process customised to LMM business.

Work closely with key stakeholders to understand business needs and objectives, translating them into actionable product requirements.

Evaluate, select, and implement digital tools and technologies that enhance the sales process, including CRM systems, sales automation platforms, and analytics tools.

Create & own product roadmap for all digital products (Portals & Website) in line with business requirements.

Analyse and streamline existing sales processes, identifying areas for improvement and automation.

Collaborate with marketing, sales, IT, and other relevant teams to ensure seamless development and roll-out of products.

Lead the end-to-end product development lifecycle, from ideation to implementation, ensuring timely and successful delivery of digital products.

Experience

Industry Preferred

Qualifications

General Requirements

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