- Lead requirement gathering and/or reviewing clients process requirements and how they map to GRC Platforms, driving platform expansion and adoption
- Scope solution requirements and configure solutions around the platform to meet customer needs and project deliverables
- Solution design to include integration of AI/Gen AI/Microservices for document/data/access management, 3rd party integrations, and cloud environment management and monitoring
- Understand solutions architecture design patterns and create solution architectures to client CIO/CTOs
- Define and implement IT architecture and data pipelines tailored for risk and GRC technologies
- Evaluate and select appropriate technologies and tools for data ingestion and normalization
- Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
- Leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, process automation, report development, dashboard creation, and system configurations
- Identify new opportunities to provide additional value to clients and improve business performance
- Create/Review statements of work to help ensure appropriate level of effort
- Participate in growing and enhancing internal process for successful client delivery
- Stay updated with the latest trends and advancements in IT architecture, data engineering, and GRC technologies
- Ensure that all implementation work is carried out in accordance with the company policies and industry best practices.
- Lead business development activities including written proposals, presales activities, functional demonstrations and presentations.
- Ensuring adherence to quality processes specified for the project.
- Develop and maintain productive working relationships with client personnel.
- Planning and monitoring of the project deliverables from the team.
- Mentor the project team in executing the identified projects.
Skills and attributes for success
- Conduct performance reviews and contribute to performance feedback for staff and senior staff.
- Foster teamwork, quality culture and lead by example.
- Understand and follow workplace policies and procedures.
- Training and mentoring of project resources.
- Participating in the organization-wide people initiatives
To qualify for the role, you must have
- 7+ years industry experience, experience in leadership - leading larger teams. Should have led/completed at least 2 to 3 engagements/projects in a similar role.
- Demonstrated ability to map solutions to address client business issues and problem statements
- Functional knowledge and implementation experience of GRC frameworks working directly with customers and clients
- Experience in IT solution architecture and understanding of enterprise architecture..
- Strong understanding of ITIL processes.
- Exceptional problem-solving capability and ability to think strategically.
- Excellent interpersonal and communication skills.
- Experience in strategy, business development, finance and budgeting desirable
- Good understanding of GRC technology platforms including Archer, ServiceNow.
Ideally, you should also have
- B.E/B.Tech (Comp. Science, IT, Electronics, Electronics Telecommunications)/MBA with a minimum of 7+ years of experience with other Big3 or panelled SI/ ITeS companies
- Robust understanding of program and project management practices
- Familiarity with a typical IT systems development life cycle
- Knowledge of industry standards and regulations related to risk and compliance.
- Knowledge and experience of GRC/IRM modules.
- Good to have experience in GRC roadmap review, vendor comparison and selection.
- Exposure to multiple GRC tools like MetricStream, Enablon, etc. would be an added advantage
