Manager – Client Servicing

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About ReBid

ReBid

People + Product + AI

Rajiv Dingra

full-funnel marketing agency

human intelligence

proprietary product suite

AI-driven insights

Role Overview

Manager – Client Servicing

AI + Product ecosystem

Key Responsibilities

• Act as the primary point of contact for client accounts, building long-term trusted relationships.
• Understand client business goals, industry trends, and customer needs to deliver tailored full-funnel strategies.
• Partner with strategy, creative, performance, and product teams to design and execute integrated campaigns.
• Ensure timely, error-free, and on-budget delivery of projects while exceeding client expectations.
• Leverage ReBid’s AI-driven tools and dashboards to monitor performance and provide actionable insights.
• Conduct quarterly business reviews and performance presentations for senior client stakeholders.
• Identify upsell and cross-sell opportunities across ReBid’s marketing, product, and AI capabilities.
• Anticipate and resolve issues proactively, managing client expectations with transparency.
• Mentor and guide junior team members to build a strong client servicing function.
  

Skills & Qualifications

• 4–7 years of experience in client servicing, account management, or digital marketing roles (agency experience preferred).
• Proven ability to manage mid-to-large client accounts with multi-channel marketing campaigns.
• Strong understanding of digital marketing, media, CRM, retention, and performance marketing.
• Familiarity with AI-driven tools, analytics dashboards, and martech/adtech platforms is a plus.
• Exceptional communication, presentation, and stakeholder management skills.
• Strong problem-solving, multitasking, and leadership abilities.
  

Why Join ReBid?

• Be part of a future-ready agency at the intersection of creativity, data, and AI.
• Work with global clients across industries and growth stages.
• Collaborate with high-performing teams passionate about marketing innovation.
• Opportunity to shape the future of client success in a People + Product + AI ecosystem.
• A culture that values agility, innovation, and transformation.