Manager - Business Development (Commercial) - Healthcare

Job Description – Manager, Business Development (Commercial) – Healthcare Location: Bangalore Employment Type: Full-time Role Summary We are seeking a Manager – Business Development (Commercial) – Healthcare to drive profitable growth in the Pharmaceuticals, Nutraceuticals, and Medical Devices sectors. This role is a strategic individual contributor position with direct client accountability, ownership of the complete sales lifecycle, and responsibility for delivering EBITDA targets for 2025. The ideal candidate will have strong commercial acumen, a solution-driven approach, and the ability to develop and retain high-value healthcare accounts. Key Responsibilities 1. Business Growth & P&L Ownership Deliver revenue and EBIT targets across enterprise and strategic healthcare accounts. Lead high-value customer acquisitions, RFPs, and deal closures. Retain 70%+ enterprise accounts by both volume and profit contribution. Drive sector-specific strategies to maximize EBITDA. 2. Strategic Sales & Market Penetration Identify and convert new business opportunities across healthcare verticals. Manage the complete sales lifecycle: lead generation, proposal, pitch, negotiation, and closure. Use CRM systems for pipeline tracking and governance. 3. Customer & Market Development Build and nurture CXO-level relationships with key stakeholders in healthcare supply chains. Stay updated on healthcare regulations (GDP/GMP), logistics trends, and innovations. Represent the company at industry forums, exhibitions, and conferences to strengthen brand presence. 4. Collaboration & Cross-BU Integration Partner with at least 2 internal Business Units to deliver integrated healthcare logistics solutions. Ensure compliance with pricing governance, quote approvals, and commercial documentation. Collaborate with Trade Finance and other platforms to offer value-added client solutions. 5. Client Engagement & Retention Conduct Monthly/Quarterly Business Reviews (MBRs/QBRs) with clients. Drive customer satisfaction and upsell opportunities through proactive engagement. Work closely with operations, finance, and customer service teams for seamless onboarding and service delivery. 6. Commercial Excellence & Reporting Lead contract negotiations focusing on profitability and value delivery. Track and report key sales KPIs: pipeline status, win ratios, EBIT margins, and client retention. Qualifications & Competencies Master’s degree in Supply Chain, Logistics, Business, or related field (preferred). 6+ years’ experience in logistics, with 4+ years in logistics sales. Proven ability to manage large P&Ls and enterprise accounts. Strong understanding of Contract Logistics, Cold Chain, Rail, Freight Forwarding, FTWZ (preferred). Attributes: Detail-oriented, persistent, execution-driven, and highly customer-centric. Strong interpersonal, presentation, and negotiation skills. What We Offer A strategic role in shaping healthcare logistics growth. Opportunity to work with leading enterprise clients and senior CXO stakeholders. Competitive salary, performance-linked incentives, and benefits.