Manager - Business Development (Commercial) - Healthcare

Job Description Role: Manager – Business Development (Commercial) – Healthcare Location: Bangalore Experience: Minimum 6 years in logistics with at least 4 years in Logistics Sales Role Summary The Manager – Business Development (Healthcare) will be responsible for driving profitable growth within the healthcare vertical, focusing on Pharmaceuticals, Nutraceuticals, and Medical Devices. This is a strategic individual contributor role that combines direct client engagement with full ownership of the business development cycle. The role emphasizes achieving revenue and EBIT targets, building senior stakeholder relationships, and delivering innovative supply chain solutions while maintaining a sharp focus on EBITDA delivery for 2025. Key Responsibilities 1. Business Growth & P&L Ownership Deliver revenue and EBIT targets across enterprise and strategic healthcare accounts. Lead high-value customer acquisitions, RFPs, and key deal closures. Drive sector-specific growth strategies with strong EBITDA contribution. Ensure 70%+ retention of enterprise accounts by volume and profitability. 2. Strategic Sales & Market PenetrationIdentify, develop, and convert new opportunities within healthcare verticals. Manage the entire sales lifecycle: lead generation, proposals, negotiations, and closure. Use CRM platforms effectively for pipeline management and sales governance. 3. Customer & Market DevelopmentBuild strong CXO-level relationships with procurement and supply chain leaders. Stay updated on healthcare regulations (GDP/GMP), industry changes, and logistics innovations. Represent the company in industry forums and conferences to enhance brand visibility. 4. Collaboration & Cross-BU IntegrationCollaborate with at least two Business Units (BUs) to deliver integrated healthcare supply chain solutions. Ensure compliance in pricing, documentation, and commercial governance. Partner with internal platforms (e.g., Trade Finance) for value-added client solutions. 5. Client Engagement & RetentionConduct Monthly and Quarterly Business Reviews (MBRs/QBRs) with key clients. Ensure seamless client onboarding and service delivery by working with operations, finance, and customer service teams. Drive upselling and cross-selling opportunities within existing accounts. 6. Commercial Excellence & ReportingLead contract negotiations ensuring profitability and compliance. Track and report key performance indicators such as pipeline, win ratios, EBIT margins, and retention rates. Qualifications & Competencies Master’s degree in Supply Chain, Logistics, Business, or related field (preferred). Proven track record in logistics sales with strong commercial acumen. Experience managing large P&Ls and sector portfolios. Hands-on expertise in enterprise account development and cross-functional collaboration. Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ). Key attributes: Detail-oriented, execution-focused, persistent, customer-centric, and solution-oriented.