Looper Development Services - Executive - Customer Delight

2.0 - 6.0 years

1.0 - 4.0 Lacs P.A.

Mumbai, Navi Mumbai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

freshdeskcustomer servicechat supportdata studiocustomer queriesnon voice processinternational bpocustomer carecustomer focuscustomer supporttechnical supporttamilemail supportoperational excellencecustomer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role : What do I need - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate What will I be doing - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features - Inform customers about new features and functionalities - Data Maintenance & Reporting Tech Stack & Tools : - Excel - Freshdesk of Similar Tool - Data Studio or Similar Tool (Slight Knowledge) Language - Tamil - English This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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