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- 2 years
2 - 3 Lacs
Gurugram, Bengaluru
Work from Office
About Us Awign is Indias largest work fulfillment platform for enterprises. We work with multiple large enterprises to gigify their core business functions and save on fixed costs. We have become the partner of choice for many enterprises to drive business transformation and excellence with our fraud proof, insights driven work fulfilment model. Awign in the news https://economictimes.indiatimes.com/news/company/corporate-trends/mynavi-buys-majority-stake-in-awign/articleshow/109620662.cms?from=mdr https://yourstory.com/2024/04/japanese-hr-firm-mynavi-corporation-acquires-majority-stake-awign https://business.outlookindia.com/corporate/awign-announces-majority-stake-acquisition-from-mynavi-corporation Job Overview We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. Primary Responsibilities Primary Responsibilities 1. Take complete ownership of Project Execution (including P &L ) 2. Take up existing projects and optimize them by closely working with the product team. 3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting. 4. Analyze training needs and provide training. 5. Collect feedback on a regular basis and resolve any issues 6. Monitoring the team performance to achieve the KRA’s 7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills. 8. Run the pilot of projects. 9. Suggest improvements in processes at every level in operations. 10. Set goals/KPIs/targets for the team members.
Posted 1 month ago
6 - 11 years
9 - 19 Lacs
Bengaluru
Work from Office
Excellent in communication Navision/ SAP Or ERP MBA Mandatory Industry Preference:-Retail, fashion retail, Consumer Durable, ECOM Warehousing, custom, import/export preferable People management Skill
Posted 1 month ago
3 - 5 years
5 - 10 Lacs
Bengaluru
Work from Office
Role & Responsibilities Manage inventory, logistics, and order fulfillment. Handle marketplace operations and backend support. Reconcile payments and analyze performance data. Preferred Candidate Profile Experience in e-commerce ops and 3PL coordination. Proficient in Excel/Sheets; analytical and detail-oriented. Familiar with ERP tools and marketplace systems. Perks and Benefits Cross-functional exposure and growth opportunities. Dynamic, fast-paced work environment.
Posted 1 month ago
3 - 8 years
2 - 4 Lacs
Jamnagar
Work from Office
Roles and Responsibilitie- Stock Management and Operations Management skills Able to perform effectively in high-pressure environments while adhering to all government regulations and compliance standards Team Management and Customer Service skills Health & Safety knowledge Excellent organizational and leadership abilities Strong problem-solving and conflict resolution skills Experience in logistics, warehouse management, or related field Desired Candidate can contact by Mail- info@possiblewarehousing.com or by Call 9764312000
Posted 1 month ago
2 - 4 years
4 - 5 Lacs
Bengaluru
Work from Office
Preparation of E-invoice, E-Way Bills, Sales Invoice & Custom sales invoice analysis of quotation w.r.t market and offer to vendors and following up for container loading and Preparing client wise quarterly data and manufacturing industry background
Posted 2 months ago
3 - 8 years
3 - 5 Lacs
Kolkata
Work from Office
Job Summary: We are looking for a detail-oriented and proactive SCM Executive with 3 to 7 years of experience in supply chain operations. The ideal candidate must have hands-on experience with SAP and advanced Excel skills to manage procurement, inventory, and logistics operations efficiently. Key Responsibilities: Manage end-to-end supply chain activities, including procurement, inventory control, and logistics. Operate and maintain data in SAP (MM/SD/WM/PP modules) for supply chain processes. Prepare and analyze supply chain reports using advanced Excel tools (Pivot Tables, VLOOKUP, Power Query, Macros). Monitor inventory levels and coordinate with vendors for timely replenishment. Liaise with internal departments (production, quality, finance) to ensure seamless material flow. Support in demand forecasting, planning, and replenishment activities. Identify and resolve supply chain issues or bottlenecks proactively. Ensure compliance with company policies, quality standards, and cost control measures. Required Skills & Qualifications: Bachelors degree in Supply Chain Management, Logistics, Engineering, or related field, any Graduate. 3–7 years of relevant experience in supply chain operations. Strong proficiency in SAP (MM/SD or related modules is a must). Expertise in MS Excel including functions, formulas, and data analysis tools. Good understanding of procurement, inventory management, and logistics workflows. Excellent analytical, organizational, and communication skills. Ability to work under pressure and handle multiple tasks simultaneously. Preferred Skills (Optional): Knowledge of lean manufacturing or Six Sigma methodologies. Experience with Power BI or other analytics tools is a plus.
Posted 2 months ago
7 - 10 years
3 - 3 Lacs
Kolkata, Dankuni
Work from Office
Job Title:Team Leader – Warehouse Operations (24x7) Job Type:Permanent Job Location: Dankuni, Old Delhi Road, Bhadua, Hooghly, West Bengal Salary: 30,000 (in-hand) per month (applicable statutory deductions i.e. Professional Tax) Key Responsibilities: * Oversee and manage round-the-clock warehouse operations, including receiving, storage, dispatch, inventory control, and team coordination. * Lead a team of warehouse staff and ensure adherence to operational processes, safety, and company policies. * Ensure timely and accurate order fulfillment and inventory management. * Monitor daily activities and maintain MIS reports, productivity trackers, and SOP compliance. * Collaborate with logistics, procurement, and other departments for smooth operational flow. * Handle manpower planning, team motivation, performance evaluation, and issue resolution. Required Qualifications & Experience: * Graduate in any discipline (Commerce or Science background preferred). * Minimum 7 to 10 years of hands-on experience in warehouse operations, including at least 3 years in a team-leading/supervisory role. * Sound knowledge of WMS (Warehouse Management Systems), inventory control, dispatch planning, and basic Excel. * Ability to work independently under pressure in a dynamic and fast-paced environment. Eligibility Criteria: Age:Minimum 35 years Marital Status: Married candidates preferred Work Schedule: Must be willing to work in a 24x7 shift-based environment Key Skills: * Team Leadership * Warehouse Management * Inventory & Dispatch * Problem-solving * Time Management * Communication & Coordination
Posted 2 months ago
4 - 9 years
4 - 7 Lacs
Bikaner
Work from Office
Key Responsibilities Assist in planning, organizing, and coordinating logistics operations, including transportation, warehousing, and inventory management. Ensure all orders dispatch as per time line. Prepare regular reports on logistics performance & related to Stock availability Collaborate with vendors, freight forwarders, and carriers to negotiate rates and ensure seamless operations. Monitor inventory levels and manage stock movement to prevent shortages or overstock situations while Truck Loading Ensure proper warehousing practices including maintenance of fire-fighting equipment, periodic pest control & godown security i.e. stacking, hygiene, Security, water leakage etc. as per ISO / FSSAI & company standards Maintain Closing reports including Batchwise stock Physical Vs ERP,POP Inventory Report, Primary Vehicle Logbook report, Pest control report, Damage stock record. Address and resolve logistics challenges such as Vehicle Utilization, delays, damages, or cost overruns, in a timely manner. Ensure the Stock Freshness Index is maintained at or above 80% at all times. Key Interactions Internal Interactions : Logistic & Accounts Team External Interactions : Vendors,Suppliers & Transporters Required Qualification: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. Relevant Experience *5 years of experience in logistics, supply chain, or related areas-Food Industry Required Skills & Competencies: *Proficiency in logistics software and ERP systems. *Advanced knowledge of MS Office (Excel, Word, PowerPoint). *Attention to detail and ability to work under pressure. *Knowledge of supply chain processes &practices.
Posted 2 months ago
4 - 9 years
3 - 4 Lacs
Gandhinagar, Dehgam, Ahmedabad
Work from Office
Graduate / Post Graduate with 4 to 5 Years of experience in Logistics Dept. Responsible to identify the logistics partner & follow Transporter approval process & Responsible to identify labors for daily loading & unloading as on daily requirement. Required Candidate profile Responsible to prepare documents like E-way bills & Delivery Challan. Responsible for Dispatch Register maintaining & GRN Generation. Responsible to Hazardous scrap dispose to GPCB Approved Parties. Perks and benefits Negotiable - Depending Upon Candidate & Experience
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Hyderabad
Work from Office
inward out ward cycle count inventory management last mile delivery hub management Defining building & executing the delivery process from delivery station to customer address Closely monitoring Inventory part & make sure good Quality & less Wastages Required Candidate profile 1yr + exp in same domain hub operations Strong Knowledge of Logistics processes People Management (ability to manage a large team) Good computer and analytical skills Good Communication
Posted 2 months ago
2 - 5 years
2 - 4 Lacs
Visakhapatnam, Mangaluru, Bengaluru
Work from Office
Role & responsibilities : Scheduling and Coordinating Collections:Planning efficient routes and schedules for UCO collections, ensuring timely pickup from various locations. Inventory Management:Tracking the status of UCO being collected, ensuring accurate records of what's been picked up and when. Monitor inventory levels and adjust logistics plans as needed. Communication and Collaboration:Communicating with drivers, warehouse personnel, and other stakeholders involved in the collection process. Problem Solving:Identifying and resolving any issues that arise during the UCO collection process, such as delays or incorrect pickups. Monitor inventory levels and adjust logistics plans as needed. Data Analysis and Reporting:Analyzing collection data to identify areas for improvement and generating reports on collection performance. Familiarity with logistics software, such as SAP Preferred candidate profile : A skilled Horeca industry planner identifies and develops new business opportunities within the hospitality sector, focusing on hotels, restaurants, and catering. They build relationships, analyze markets, and present solutions to drive sales and meet organizational needs.
Posted 2 months ago
1 - 2 years
10 - 14 Lacs
Agra
Work from Office
Qualification : Minimum 12 th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years #LieBD Knowledge: Should know local geography. Skills: - Should possess a two-wheeler - Should possess a valid DL (Driving License) - High organizational commitment - Good team worker - Preferably knows basic Computers - Good communication in Local/Hindi/English languages.
Posted 2 months ago
3 - 5 years
6 - 10 Lacs
Thiruvallur, Tamil Nadu
Work from Office
Basic Section No. Of Position 1 Grade ST Level 3rd Grade Organisational BUSINESS Birla Carbon BUSINESS_UNIT-1 Birla Carbon India Offc BUSINESS_UNIT-2 Birla Carbon Gmpd Plant BUSINESS_UNIT-3 Birla Carbon Gmpd Plant DEPARTMENT-1 Marketing DEPARTMENT-2 Logistics Country India State Tamil Nadu Worksite Gummidipoondi, Thiruvallur,T.N Industry Manufacturing Function Supply Chain & Logistics Skills Skill Logistics Procurement Supply Chain Management SAP Commuincation Excel Minimum Qualification Master Of Commerce Bachelor of Business Admin. CERTIFICATION No data available About The Role Timely preparation of Shipment cost Domestic by 1st day of every month. To reduce the outbound logistics cost in term of halting at customer end & plant end. Planning & Executing the Domestic Dispatches, Scrap, Master Batch & Power, (DO, Invoice, E Invoice, Waybill etc) including RFID, SIM based Tracking. Zero complaint in dispatch related documents by deploying a system to record measure & resolve the issue within 1 days. Zero stakeholder complain in terms of documentation & shipment cost by deploying a system to record measure & resolve issue within same day of occurrence. Monitor transporter performance by the 10th of each month, address issues, and implement improvement plans. Track late truck placements, market trucks, and delivery delays, penalizing transporters monthly via debit notes by the 9th of the following month. Ensure 100% implementation of SIM-based/digital tracking systems and adherence to dispatch schedules. Record daily TTAT over 10 hours, inform relevant departments, and prepare action plans to reduce TTAT to under 9 hours. Issue credit notes for returned materials.
Posted 2 months ago
2 - 7 years
2 - 3 Lacs
Bavla, Ahmedabad
Work from Office
Role & responsibilities Prepare Pre shipment Documents. Prepare Bank documents. Prepare Packaging labels. Audit Check list for Custom clearance purpose. Audit BL draft for Shipping line. Prepare Master report for shipment. Supervision of container stuffing in warehouse. Prepare Post shipment Documents Mailing and drafting Prepare way bill in portal. Prepare COO in DGI-Tonal Tracking shipments
Posted 2 months ago
1 - 5 years
2 - 3 Lacs
Noida
Work from Office
Open Roles & Responsibilities: 1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Preferred Candidate Profile (All Roles): c Graduate in any discipline (Preferred: Logistics, BBA, B.Com, Supply Chain). Strong communication and coordination skills. Willingness to work in rotational shifts (for international processes). Proficient in MS Office and familiarity with logistics/BPO systems. For TL/QA roles: Prior experience in a similar position is essential. Interested candidate can share their CVs at pooja.tiwari@nlbtech.in
Posted 2 months ago
3 - 6 years
4 - 7 Lacs
Bengaluru
Work from Office
Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and Norwe areth America. We are currently looking for an Senior Associate - Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. Youll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market (rotational shifts) and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers : Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support : Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance : Investigate and correct any errors made by partner drivers. Mentorship : Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership : Lead projects to improve our operations. Required skills: Bachelors degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Work Schedule: 9-hour shifts (8 working hours + 1-hour break) 5 days a week (2 week-offs based on rota) Office-based role in Bengaluru Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on experience and organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/525A0F18BD/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box.
Posted 2 months ago
3 - 7 years
4 - 7 Lacs
Pune
Work from Office
L&D-Shift Incharge (Contractual position) SUMMARY OF JOB DUTIES AND RESPONSIBILITIES Responsible for overseeing logistics operations, including inventory management, material movement, and coordination with warehouse and production teams to ensure smooth supply chain processes during the assigned shift. PRIMARY DUTIES Key Responsibilities Material Handling & Dispatch Ensure timely receipt and dispatch of raw materials, finished goods, and other supplies. Coordinate with warehouse staff for efficient loading/unloading operations. Inventory Management Monitor stock levels and maintain accurate records in ERP/WMS systems. Conduct periodic stock checks and report discrepancies. Shift Operations Management Allocate resources effectively to ensure smooth logistics operations. Supervise loading, unloading, and movement of materials within the plant. Coordination & Communication Work closely with the production, procurement, and quality teams to prevent supply chain disruptions. Communicate with transport providers to ensure timely dispatch and delivery. Compliance & Safety Ensure adherence to safety protocols and regulatory compliance during material handling. Conduct safety briefings and enforce proper handling procedures. Reporting & Documentation Maintain shift-wise reports on logistics operations, inventory movements, and issues faced. Ensure proper documentation of goods received and dispatched. EDUCATION Educational Qualification Diploma/Degree in Supply Chain, Logistics, Mechanical, Electrical, or Industrial Engineering. Experience 3-7 years in a manufacturing/logistics role. Technical Skills ERP/WMS knowledge, production planning, inventory management. Soft Skills Leadership, problem-solving, communication, and team management. Work Hours Rotational shifts, ability to handle high-pressure environments.
Posted 2 months ago
3 - 7 years
2 - 3 Lacs
Neemrana
Work from Office
Role & responsibilities Manage dispatch operations to ensure timely delivery. Coordinate with warehouse team for efficient storage and inventory management. Supervising of dispatch team & man power management. Maintain accurate records, deliveries as per the process defined. Ensure compliance with company policies and procedures. Preferred candidate profile 3-7 years of experience in dispatch or logistics operations. Strong knowledge of SAP systems for tracking inventory and orders. Excellent communication skills for effective coordination with production and logistic team members. Ability to work independently with minimal supervision while maintaining high accuracy standards.
Posted 2 months ago
2 - 7 years
5 - 6 Lacs
Bengaluru
Work from Office
Oversee inward and outward logistics operations to ensure timely receipt and dispatch of goods. Maintain accurate inventory through cycle counts, stock reconciliations, and regular system updates. (Logistics experience is mandatory )
Posted 2 months ago
2 - 7 years
3 - 4 Lacs
Bhiwandi
Work from Office
Logistics Executive at Buckaroo (Bhiwandi): Manage warehouse operations, dispatch, stock movement, and returns. Requires 2–7 yrs experience, Excel skills, and coordination ability.
Posted 2 months ago
6 - 11 years
10 - 15 Lacs
Chennai
Work from Office
Take full charge of the supply chain, carry out logistic operations for importing and transport of goods Plan and coordinate orders for products from the group’s factories based on needs of the commercial team Liaise with customs clearance agent. Required Candidate profile Improve the logistic channel to bring economic & efficient logistic solutions Manage the transport team to guarantee a good quality of product delivery service from warehouse to local distributers
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Hi, Greetings from Delhivery Limited, India's largest supply Chain company. We have multiple openings in our Last Mile Delivery Centers for the post of Assistant Team Leads and Team Leads in various parts of Bangalore Present Vacancies are in : Hoskote, Banaswadi, Whitefield, Electronic City, Kothanur, Marathahalli, Bagalur, Yelahanka, Nagavara. RT Nagar, Devanahalli, Thanisandra, Govindapura, Peenya, Umar Nagar, Chandapura, Hebbala, Bommanahalli, Gunjur, Bellandur, Haralur. Role: Team Leader/Assistant Team Leader for DC Operations (Last Mile Operations) (Need to handle the day to day operations of the Delivery centres of particular location which requires computer knowledge, people handling skills and need to communicate in Kannada or Hindi.) Experience Range: 0 to 7 Years CTC Range : Up to 2.75L for Asst Team Lead & up to 4 L for Team Lead plus other company benefits. For the mentioned positions we are conducting Walk In drive in the following locations Walk-In Dates: 9th May 2025 (Friday) and 10th May 2025 (Saturday) from 10.30 AM 4.00 PM Interview Locations: RT Nagar Delhivery Limited, Bengaluru_RTNagar_Dc No 01 2nd block, 15th Cross Rd, Govindaraj Garden, RT Nagar, Bengaluru, Karnataka 560032 (Near Patels Inn Resort) Google Map Link : https://maps.app.goo.gl/c3uGcW8jsiewgTaFA Contact Person : Karthik V Rajaji Nagar Delhivery Limited, Bangalore_RVCollege_D #276 67th cross 5th block Rajajinagar Bangalore 560010 (Near Bashyam Circle) Google Map Link : https://maps.app.goo.gl/bPyLHrvTns3eKRqy6 Contact Person : CK Veena Dommasandra (Sarjapur Road) Delhivery Limited, Bangalore_DommasandraCircle_D # 75 Krishna Reddy building, Dommasndra main road, Behind Swastik hospital, Bangalore 562125 Google Map Link : https://maps.app.goo.gl/rvnCarb65Lz6kJja9 Contact Person : Karumbaiah BA All interested candidates may come down for a face-to-face interview along with their printed CVs to any one of the mentioned locations. You can refer your family members/Friends in case if they are looking for job. To know more about Delhivery: https://www.delhivery.com/ Thanks HR Team Delhivery Limited
Posted 2 months ago
1 - 6 years
1 - 3 Lacs
Noida
Work from Office
Open Roles & Responsibilities:1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Education: Graduation Experience: Minimum 1 year in a logistics-based BPO environment( Preferred ) or with a premium e-commerce campaign Skill Set: B2 level communication Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Associate Salary (minimum 9months Exp) 2.4 LPA Logistics Exp (minimum 9months Exp - 3.2 LPA HR Round Operations Round (Panel details to be shared) Versant Round Client Round (If applicable) Offer Rollout Interested candidate can share their CVs at Milki.bisht@nlbtech.in call for more info - 9151206474
Posted 2 months ago
5 - 9 years
5 - 7 Lacs
Thrissur, Kozhikode
Work from Office
KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. MBA Candidates who have Experience in operations as well as Team Management can only Apply
Posted 2 months ago
1 - 3 years
2 - 3 Lacs
Kasargode
Work from Office
Team Lead About Flipkart Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy Flipkart is maximizing for our customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India. Our Commitment to Superior Customer Experience: At Flipkart, the customer is the focal point of all our endeavors and a cornerstone of our success. At SCM, we exhibit a strong Customer Obsession mindset, demonstrating an unwavering commitment to understanding and exceeding customer expectations at every interaction. By prioritizing superior customer experience, we aim to maintain our position as a leader in the e-commerce industry and strive to win the trust and loyalty of our customers at every single opportunity. About the Role At Ekart our continuous endeavor is to provide high quality experience to the customers by increasing operational excellence. The purpose of this job role is to lead the assigned tasks within the hub.The standard operating procedures to be adhered by the Hub teams at all times. You are responsible for: 1.Ensure Hub opening & closing is done as per operational standards and requirements. 2. Supervise the Sorters who receive the shipments. 3. Planning as per available resources and allocating shipment for bike and van deliveries. 4. Ensure all team members are trained and are aware of operational standards. 5. Sorting shipment as per defined routes. 6. Create the Runsheet/Pickup sheet and assign daily work to WMs. 7. Prepare Reports; Check and revert on mails. 8. Execute ERP Transaction. 9. Prepare and share Day End reports. 10. Collection of cash, accounting and reconciliation with ERP. 11. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. 12. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. 13. Adhering & supporting the organization into seamless adoption of new policies & process. 14. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery. 15. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan. 16. Provide support to the Wish Masters enroute and take necessary actions. 17. Ensure unexplained Zero stock variance at the hubs on a daily basis. 18. Achievement of Key Performance Indicators of Tem members as per company goal. Qualification -Any degree -Minimum 1-3 years of experience in Courier/Supply Chain/Warehousing/Logistics Operations -Ability to work in a fast-paced and dynamic environment, prioritizing tasks effectively to achieve organizational goals. To succeed in this role, you should have the following: 1) Proactive engagement to solve customer issues before they escalate, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs. 2) Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints. 3) Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization. Why work with us? At Flipkart, we promise to maximize what you care about the most. Youll get an opportunity to leave a mark and create your own legacy, youll have freedom to experiment, learn and grow, youll get to work with the best in our inclusive teams and experience our culture of care to ensure that you can focus on doing your best work. Every Flipster is a Maximiser - Curious, Audacious, Entrepreneurial, Purpose-Driven, Excited By Big Challenges, A Team Player and Inclusive. If this is who you are, then Flipkart is the place where you can thrive. We understand that your own aspirations and journeys are unique. So you choose what you want to maximize, and we provide you the platform for it. Because when you maximize, we maximize. Being Yourself @ Flipkart Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.
Posted 2 months ago
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