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Loan Servicing Associate Loan Servicing Associate

0 - 3 years

5 - 10 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career.



  • Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines.

  • Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures.

  • Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions.

  • Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services.

  • Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth.




Required qualifications, capabilities, and skills



  • Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution.

  • Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts.

  • Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures.

  • Experience in training and guiding others on loan servicing tasks, fostering their professional growth.

  • Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals.




Preferred qualifications, capabilities, and skills



  • Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery.

  • Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities.

  • Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction.

  • Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance.

  • Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements.



Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career.



  • Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines.

  • Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures.

  • Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions.

  • Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services.

  • Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth.




Required qualifications, capabilities, and skills



  • Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution.

  • Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts.

  • Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures.

  • Experience in training and guiding others on loan servicing tasks, fostering their professional growth.

  • Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals.




Preferred qualifications, capabilities, and skills



  • Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery.

  • Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities.

  • Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction.

  • Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance.

  • Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements.


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JPMorgan Chase Bank
JPMorgan Chase Bank

Financial Services

New York

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