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Posted:9 hours ago| Platform: Naukri logo

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Operations management Customer satisfaction Guest service Income Auditor Financial management Captain debit Cost Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

To assist the Financial Manager in ascertaining the completeness and accuracy of all the revenue earned by the organization
Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

 

Key Responsibilities:

People Management

  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
  • Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure that all personnel are kept well informed of department s objectives and policies.

Financial Management

  • Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

  • Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
  • Check Revenue documents and verify against Revenue sheets.
  • Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
  • Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
  • Prepare other reports, schedules and analysis that may be required from time to time.
  • Perform other duties that may be assigned from time to time.
  • Responsible for all Income Audits and for preparing reports for the same.
  • Responsible for consolidating income reports for all areas of operations.
  • Verify soft count deposits.
  • Audit and account for all control documents and prepare exception reports for all errors.

  • Bachelor s or Master s degree with a specialization in Finance
  • Minimum of 2 years of experience in a similar role.
  • Proficient in English, Hindi, and Marathi.

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Fairmont Hotels & Resorts

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