Posted:2 months ago|
Platform:
Work from Office
Full Time
Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints.
This includes,
a) Analyse the complaint on merits;
b) Coordinating with the various business verticals;
c) Preparing the reply/defence statement on merits based on feed-back received from location;
d) Replying to enquires through personal hearings / queries for reopen cases.
e) Ensure compliance of the Advisory/Orders passed by the Authority;
a) Excellent drafting and communication skills
Indusind Bank
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