LEGAL Executive- Complaints Management Indusind Bank

2.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management. JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reopen cases. e) Ensure compliance of the Advisory/Orders passed by the Authority; Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Posted 1 month ago

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Senior Manager Ombudsman Mancraft Consulting

5.0 - 10.0 years

10 - 20 Lacs

Gurugram

Work from Office

Support Ombudsman in investigating complaints & concerns raised by individuals & stakeholders regarding services & operations of INSURANCE, ensuring timely resolution Assist in documenting findings, recommendations, actions taken to address issues Required Candidate profile Experience in Ombudsman roles, conflict resolution, or related fields Proven ability to handle sensitive & confidential information with discretion Exceptional analytical & problem-solving skills

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Senior Manager-Ombudsman Mancraft Consulting

5.0 - 10.0 years

12 - 16 Lacs

Gurugram

Work from Office

Support the Ombudsman in investigating complaints and concerns raised by stakeholders, Assist in documenting findings, recommendations, actions taken to address issues, Collaborate with internal departments to develop Only female candidates can apply Required Candidate profile 5+ years of experience in Ombudsman roles, conflict resolution Bachelor's degree in law from reputed institute Experience in ombudsman, regulatory frameworks, compliance issue, conflict resolution

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Ombudsman (Banking) - Retired Bank GMs B2N Management Consulting Kerala

25.0 - 31.0 years

10 - 15 Lacs

kerala

Work from Office

Receive/address complaints from customers of Bank related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within RBI Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs or Banks preferred Immediate joining Job Location - Kerala (In Office)

Posted 2 months ago

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Ombudsman (NBFC) - Retired Bank GMs B2N Management Consulting Kerala

25 - 31 years

10 - 12 Lacs

kerala

Work from Office

Receive/address complaints from customers of NBFC related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within NBFC Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs preferred Immediate joining Job Location - Kerala (In Office)

Posted 2 months ago

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