Legal and Compliance Manager

We are looking for a qualified and detail-oriented Legal and Compliance Manager to join our legal and compliance team. The ideal candidate will be responsible for ensuring the company complies with statutory and regulatory requirements and maintains high standards of corporate governance.

Compliance under the Companies Act, 2013

• Ensure compliance with Companies Act, 2013 and all other applicable laws.
• Conduct board meetings, annual general meetings (AGMs), and draft meeting minutes.
• Handle matters related to share capital alterations, corporate restructuring, and other statutory filings.
• Draft board resolutions and maintain statutory registers.
• Maintain statutory registers, records, and filings with the Ministry of Corporate Affairs (MCA).
• Coordinate with clients and regulatory bodies on ROC-related matters.
• Ensure timely filings and compliance including AOC-4, MGT-7A, Form 8, Form 11, and DPT-03.

• Liaise with external regulators, advisors, and auditors.
• Draft and review resolutions, agreements, and legal documents.
• Manage secretarial audits and ensure timely compliance.
• Keep up-to-date with corporate law, SEBI regulations, and related amendments.
• Support in drafting policies related to corporate governance and compliance.
• Monitor and ensure compliance with RBI regulations for foreign investments, external commercial borrowings (ECBs), ODI/FDI filings and Prepare and submit relevant forms etc.

GST Compliance

• Prepare and file monthly/quarterly GST returns (GSTR-1, GSTR-1A, GSTR-3B).
• Prepare and file annual returns (GSTR-9, GSTR-9C).
• Manage CMP-08 returns and GST refund processing.
• Liaise with GST officers for clarifications and follow-ups.

Income Tax Compliance

• Compute and manage advance tax, TDS deductions, and ITR filings.
• Handle MAT calculations, tax refund processes, and deferred tax analysis.
• Coordinate tax audit procedures and manage documentation for scrutiny cases.

FEMA Compliance

• Ensure adherence to FEMA regulations for applicable clients.
• Manage foreign remittance reporting, FIRC/FCGPR filings, and coordinate with AD banks.

Labour Law & Statutory Compliance

• Ensure compliance with all Central and State labour laws applicable to LPO operations, including: Shops & Establishments Act , Minimum Wages Act, Payment of Wages Act, Payment of Bonus Act , Payment of Gratuity Act, Maternity Benefit Act , Employees Provident Fund (EPF) ,Employees State Insurance (ESI), Labour Welfare Fund (LWF) Industrial Relations Code (as applicable)
• Develop, update, and communicate HR policies in line with statutory laws.
• Ensure recruitment, employee management, and exit processes process labour regulations & Compliances.
• Maintain statutory registers, employment records, and file required reports on time.
• Oversee workplace governance, including POSH compliance, equal opportunity, and grievance handling.
• Manage HR compliance audits, inspections, and responses to authorities.
• Keep leadership updated on legal changes and conduct compliance training for staff.

Global Regulatory Compliance

• Ensure adherence to data privacy laws (GDPR, CCPA, UK Data Protection Act, Australian Privacy Principles, Canadian PIPEDA).
• Monitor compliance with local labour laws, outsourcing regulations, and client-specific requirements in each target country.
• Maintain export control compliance for cross-border data transfers.

Client Contract & SLA Compliance

• Review and negotiate compliance clauses in client contracts.
• Ensure service delivery aligns with contractual obligations and Service Level Agreements (SLAs).
• Develop compliance frameworks to meet specific client industry regulations (e.g., HIPAA for healthcare, PCI DSS for payments).

Risk & Audit Management

• Lead internal compliance audits and prepare for external audits by clients or regulatory bodies.
• Identify risks, implement corrective actions, and ensure timely resolution.
• Maintain a risk register for all compliance areas.

Policy Development & Training

• Draft, review, and update compliance policies in line with changing laws and client requirements.
• Conduct regular compliance training for leadership, operations, and support teams.
• Maintain incident reporting and grievance redressal mechanisms.

Stakeholder & Client Assurance

• Serve as the primary point of contact for compliance-related client queries.
• Provide compliance certifications and documentation during client onboarding and renewal processes.
• Participate in client presentations to showcase compliance capabilities as a competitive advantage.

Requirements:

• Qualified Bachelor s or Master s degree in Law, Company Secretary (CS) from ICSI.
• Minimum 10 years experience in compliance management within BPO/KPO/LPO or outsourcing industry.
• Knowledge of corporate laws, SEBI regulations, FEMA, and RBI compliances.
• Strong knowledge of international data protection and labour laws.

• Strong communication and drafting skills.
• Proficiency in MS Office and MCA portal.
• Preferably in IT/ITES/BPO/LPO sector.
• Excellent negotiation, documentation, and audit handling skills.
• Proven ability to manage cross-border compliance projects.

Preferred Skills:

• Experience working in a corporate legal or compliance environment.
• Ability to manage multiple stakeholders and deadlines.
• Strong ethical foundation and attention to detail.