The CFO will oversee the financial operations of the India-based LPO company, ensuring fiscal discipline, strategic financial planning, and alignment with the organization s goals to deliver cost-effective legal outsourcing services. The role involves navigating India s regulatory environment, optimizing global and domestic financial strategies, and driving growth in the competitive LPO market. Key Responsibilities Financial Strategy Development : Formulate and execute financial strategies to support the company s growth in delivering LPO services such as document review, eDiscovery, contract management, and legal research. Leverage India s cost advantages to enhance competitiveness in the global market. Budgeting and Forecasting: Create accurate budgets and financial forecasts, factoring in India-specific costs such as skilled legal labor, infrastructure, and technology investments. Plan for scalability to meet fluctuating client demands. Cash Flow Management : Ensure robust cash flow management to support operational needs, including salaries for legal professionals, investments in legal tech platforms, and expansion into new service areas. Financial Reporting and Compliance: Oversee preparation of financial statements compliant with Indian Accounting Standards (Ind AS), Companies Act 2013, and international standards (e.g., IFRS, GAAP) for global clients. Ensure adherence to Goods and Services Tax (GST), Income Tax Act, and other regulatory requirements. Tax Planning and Compliance : Manage tax strategies, including GST, corporate tax, and transfer pricing for cross-border LPO contracts. Optimize tax benefits under India s SEZ (Special Economic Zone) and STPI (Software Technology Parks of India) schemes for LPO operations. Risk Management : Mitigate financial risks, including currency fluctuations for international clients, compliance with India s Foreign Exchange Management Act (FEMA), and client contract disputes. Implement internal controls to ensure transparency and prevent fraud. Cost Optimization : Analyze and optimize cost structures, including labor costs for legal researchers and virtual assistants, while maintaining high-quality service delivery. Leverage India s cost-effective workforce to enhance profitability. Fundraising and Capital Management : Lead fundraising efforts, including venture capital, private equity, or debt financing, to support expansion into new markets or legal tech innovations. Manage relationships with Indian and international financial institutions. Mergers and Acquisitions (M&A) : Provide financial expertise for M&A activities, including due diligence for potential acquisitions of smaller LPO firms in India or globally, ensuring seamless financial integration. Collaboration with Legal and Operational Teams : Work closely with legal and operational leaders to align financial strategies with client requirements, such as pricing models for eDiscovery or compliance services, ensuring cost competitiveness in India s LPO market. Leadership and Team Development : Lead and mentor the finance and accounting team, fostering expertise in LPO-specific financial management. Support professional development to handle India-specific compliance and global client needs. Technology and Systems Optimization : Oversee adoption of financial systems (e.g., Tally, Zoho Books, SAP) and legal tech platforms to streamline processes, enhance automation, and improve efficiency in LPO service delivery. Qualifications and Skills Education : Bachelor s degree in Accounting, Finance, or a related field. A CA (Chartered Accountant) qualification from ICAI (Institute of Chartered Accountants of India), MBA (Finance), or CFA is highly preferred. Experience : 10 15 years of senior financial management experience, preferably in the LPO, BPO, or legal services industry in India. Experience with cross-border financial operations is a strong advantage. Industry Knowledge : In-depth understanding of India s LPO industry, including cost structures, pricing models, and regulatory requirements for services like document review, eDiscovery, and contract management. Technical Skills : Proficiency in India-specific financial software (e.g., Tally, Zoho Books) and global platforms (e.g., SAP, QuickBooks). Familiarity with legal tech tools and data analysis platforms (e.g., Power BI, Excel) is a plus. Regulatory Expertise : Strong knowledge of Indian financial regulations, including Ind AS, GST, Companies Act 2013, FEMA, and SEZ/STPI benefits. Familiarity with international tax and compliance for global LPO clients. Leadership and Communication : Exceptional leadership skills to manage cross-functional teams and communicate financial insights to legal professionals, clients, and stakeholders in India and abroad. Analytical and Strategic Thinking : Ability to analyze financial data, identify market trends, and develop strategies to maintain India s competitive edge in the global LPO market. Ethical Standards : High integrity and commitment to transparency, adhering to India s corporate governance standards and ethical financial practices.
We are looking for a qualified and detail-oriented Legal and Compliance Manager to join our legal and compliance team. The ideal candidate will be responsible for ensuring the company complies with statutory and regulatory requirements and maintains high standards of corporate governance. Compliance under the Companies Act, 2013 : Ensure compliance with Companies Act, 2013 and all other applicable laws. Conduct board meetings, annual general meetings (AGMs), and draft meeting minutes. Handle matters related to share capital alterations, corporate restructuring, and other statutory filings. Draft board resolutions and maintain statutory registers. Maintain statutory registers, records, and filings with the Ministry of Corporate Affairs (MCA). Coordinate with clients and regulatory bodies on ROC-related matters. Ensure timely filings and compliance including AOC-4, MGT-7A, Form 8, Form 11, and DPT-03. Liaise with external regulators, advisors, and auditors. Draft and review resolutions, agreements, and legal documents. Manage secretarial audits and ensure timely compliance. Keep up-to-date with corporate law, SEBI regulations, and related amendments. Support in drafting policies related to corporate governance and compliance. Monitor and ensure compliance with RBI regulations for foreign investments, external commercial borrowings (ECBs), ODI/FDI filings and Prepare and submit relevant forms etc. GST Compliance : Prepare and file monthly/quarterly GST returns (GSTR-1, GSTR-1A, GSTR-3B). Prepare and file annual returns (GSTR-9, GSTR-9C). Manage CMP-08 returns and GST refund processing. Liaise with GST officers for clarifications and follow-ups. Income Tax Compliance : Compute and manage advance tax, TDS deductions, and ITR filings. Handle MAT calculations, tax refund processes, and deferred tax analysis. Coordinate tax audit procedures and manage documentation for scrutiny cases. FEMA Compliance : Ensure adherence to FEMA regulations for applicable clients. Manage foreign remittance reporting, FIRC/FCGPR filings, and coordinate with AD banks. Labour Law & Statutory Compliance Ensure compliance with all Central and State labour laws applicable to LPO operations, including: Shops & Establishments Act , Minimum Wages Act, Payment of Wages Act, Payment of Bonus Act , Payment of Gratuity Act, Maternity Benefit Act , Employees Provident Fund (EPF) ,Employees State Insurance (ESI), Labour Welfare Fund (LWF) Industrial Relations Code (as applicable) Develop, update, and communicate HR policies in line with statutory laws. Ensure recruitment, employee management, and exit processes process labour regulations & Compliances. Maintain statutory registers, employment records, and file required reports on time. Oversee workplace governance, including POSH compliance, equal opportunity, and grievance handling. Manage HR compliance audits, inspections, and responses to authorities. Keep leadership updated on legal changes and conduct compliance training for staff. Global Regulatory Compliance Ensure adherence to data privacy laws (GDPR, CCPA, UK Data Protection Act, Australian Privacy Principles, Canadian PIPEDA). Monitor compliance with local labour laws, outsourcing regulations, and client-specific requirements in each target country. Maintain export control compliance for cross-border data transfers. Client Contract & SLA Compliance Review and negotiate compliance clauses in client contracts. Ensure service delivery aligns with contractual obligations and Service Level Agreements (SLAs). Develop compliance frameworks to meet specific client industry regulations (e.g., HIPAA for healthcare, PCI DSS for payments). Risk & Audit Management Lead internal compliance audits and prepare for external audits by clients or regulatory bodies. Identify risks, implement corrective actions, and ensure timely resolution. Maintain a risk register for all compliance areas. Policy Development & Training Draft, review, and update compliance policies in line with changing laws and client requirements. Conduct regular compliance training for leadership, operations, and support teams. Maintain incident reporting and grievance redressal mechanisms. Stakeholder & Client Assurance Serve as the primary point of contact for compliance-related client queries. Provide compliance certifications and documentation during client onboarding and renewal processes. Participate in client presentations to showcase compliance capabilities as a competitive advantage. Requirements: Qualified Bachelor s or Master s degree in Law, Company Secretary (CS) from ICSI. Minimum 10 years experience in compliance management within BPO/KPO/LPO or outsourcing industry. Knowledge of corporate laws, SEBI regulations, FEMA, and RBI compliances. Strong knowledge of international data protection and labour laws. Strong communication and drafting skills. Proficiency in MS Office and MCA portal. Preferably in IT/ITES/BPO/LPO sector. Excellent negotiation, documentation, and audit handling skills. Proven ability to manage cross-border compliance projects. Preferred Skills: Experience working in a corporate legal or compliance environment. Ability to manage multiple stakeholders and deadlines. Strong ethical foundation and attention to detail.