Learning And Development Coordinator

Position overview:

We are seeking a dedicated and highly organized Learning and Development Coordinator . The Learning and Development Coordinator's overall duties involve collaborating with experts to identify training needs, creating materials, evaluating program effectiveness, maintaining records, and supporting the Learning Management System. This role reports to the US-based Senior Global Manager of Learning and Development.

Main responsibilities:

Learning and Development Coordinator

• Collaborate with department heads and subject matter experts to identify training needs and support the development of training programs.
• Support the design and creation of training materials, including manuals, presentations, and multimedia resources as needed.

Training Evaluation:

• Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Continuously improve training content and delivery methods based on feedback and industry best practices.

Documentation and Records:

• Maintain accurate records of training activities, attendance, and employee progress.
• Design and implement reports on training effectiveness and share insights with management, and deliver analysis to Senior Leadership.

Learning Management System Support:

• Oversee the organization, upkeep, and relevance of training materials within the LMS, ensuring easy access for users.
• Manage central repositories and create custom learning plans for users utilizing a comprehensive course catalog.
• Site enhancements as instructed by the leader of learning and development.
• Implement, track, measure, and maintain gamification in the LMS platform.
• Manage user accounts, assist with technical issues, track progress, and generate reports, ensuring a seamless learning experience for employees.
• Maintain records for compliance, collect feedback for improvements, and support integration and upgrades, contributing to effective training and regulatory adherence.

Coordination and Scheduling:

• Schedule training sessions, coordinate logistics, and communicate training details to participants.
• Manage training calendars and ensure training resources are readily available.

Localization and Cultural Sensitivity:

• Ensure that training materials are culturally appropriate and localized for different regions where the company operates.
• Translation of courses and adaptation of regional content to suit learner needs.

Virtual Training Facilitation:

• Periodically lead virtual training sessions to teach SMEs how to utilize LMS and other L&D systems to the fullest potential.
• Assist the manager in the coordination of virtual training events and facilitating as needed.
• Other duties assigned by the Senior Manager, Systems & Operations

Key Competencies:

The ideal candidate should have the following competencies:

• Strategic Vision.
• Building organizational capacity.
• Results-driven.
• Embrace change.
• Collaboration and Influence.
• Entrepreneurial spirit.
• Customer value and Market focus.

Skills and Qualifications:

• Graduate
• Excellent communication and presentation skills.
• Organized and detail-oriented with the ability to manage multiple tasks simultaneously.
• Proficient in the use of training software, e-learning platforms, and multimedia tools.
• Experience with Learning Management Systems (LMS), specifically Docebo.
• A commitment to safety and compliance.
• Strong problem-solving skills and adaptability.
• Ability to work independently and as a part of a large global team.
• Experience with Adobe Articulate and other Adobe Suite Tools preferred.
• Experience with the Microsoft 365 Suite.
• Basic familiarity of adult learning principles.