Learning And Development Coordinator

Role & responsibilities

Internal Training Program Coordination

• Coordinate internal training calendars, cohorts, venues/virtual links, and trainer availability.
• Manage session logistics: nominations, invites, attendance, materials, assessments, and feedback.
• Support internal trainers/SMEs with session plans, toolkits, and learning resources.
• Ensure trainings run as per schedule and maintain consistent learner experience.

• Follow the process and maintain trackers and data.

2) Apprenticeship, Internship & Early-Career Programs

• Coordinate apprenticeship and internship cycles end-to-end (planning, onboarding, learning paths, and evaluations).
• Partner with business teams to define apprentice/intern project allocations and skill goals.
• Run cohort onboarding sessions, learning bootcamps, and buddy/mentor assignment for interns/apprentices.
• Track attendance, project progress, learning milestones, performance reviews, and final assessments.
• Collect program feedback from interns/apprentices, mentors, and managers and share improvement insights.
• Maintain documentation and dashboards for intern/apprentice conversion readiness and outcomes.

3) External Trainings & Vendor Support

• Support nomination, approval, and onboarding of employees into external trainings.
• Coordinate with vendors/training partners for scheduling, participation tracking, invoicing, and completion evidence.
• Maintain training partner catalog, cost sheets, and utilization dashboards.
• Track learner outcomes and post-training application where feasible.

4) Certifications & Learning Pathway Support

• Maintain company certification pipeline and calendar; track eligibility lists and renewal timelines.
• Coordinate certification prep cohorts, mock tests, and study communities with SMEs.
• Execute reimbursement processing and recognition workflows within agreed SLAs.
• Track pass rates and certification impact indicators for reporting.

5) Mentoring, Coaching & Knowledge Sharing Enablement

• Support mentoring program operations: matching, communication, cadence tracking, and feedback.
• Coordinate internal knowledge-sharing forums (CoPs, tech talks, brown bags, demos).
• Ensure sessions are archived and learning artifacts (slides, recordings, notes) are cataloged and accessible.
• Track contributor participation and community engagement metrics.

6) LMS / Learning Platform Administration & Reporting

• Manage enrolments, cohorts, and learning pathways on LMS/LXP platforms.
• Maintain data hygiene: learning hours, completion status, assessment scores, certification evidence.

• Generate periodic dashboards on participation, outcomes, feedback, and ecosystem health.
• Provide insights to L&D Manager for continuous improvement.

7) Communication & Stakeholder Coordination

• Drive communication for all learning initiatives (announcements, reminders, nudges, follow-ups).
• Coordinate with HRBPs, managers, SMEs, and business leaders for nominations and cohort readiness.
• Respond to learner/trainer/apprentice/intern queries within agreed SLAs.
• Ensure smooth handoffs between L&D and business teams for program execution.

Requirements:

Functional / Technical

• Training coordination and program operations experience.
• Exposure to intern/apprentice/graduate or early-career program coordination is a plus.
• Familiarity with ILT/virtual/blended training delivery and logistics.
• Working knowledge of LMS/LXP platforms and reporting.
• Strong Excel/Google Sheets skills; confident with PPT and collaboration tools (Teams/Zoom).

Behavioural

• Excellent written and verbal communication.
• Strong attention to detail and follow-through.
• Ability to manage multiple cohorts/programs simultaneously.
• Service mindset and stakeholder coordination skills.
• Problem-solving, proactive planning, and ownership.
• Professional discretion in handling associate