Leadership Development Facilitator

Objective of the Role

A Facilitator is primarily responsible for:

• Delivering training programs as per defined InspireOne standards
• Customizing InspireOne solutions to client needs
• Managing projects from planning to execution
• Ensuring high levels of client satisfaction and delight
• Supporting training need analysis, solution design, and pre-sales efforts

Key Elements of the Role

1. Solution / Training Delivery

• Facilitate training or consulting sessions as per client plan
• Consistently meet or exceed quality standards in delivery
• Ensure a high level of client engagement and satisfaction

2. Project Management

• Manage multiple client projects effectively
• Conduct regular project reviews and updates

3. Product Development

• Support in customizing and enhancing InspireOne offerings
• Contribute to internal knowledge and product development

4. Client Relationship Management

• Build and sustain strong client relationships
• Ensure proactive engagement and client delight

Challenges in the Role

• Delivering across levels and industries with customization
• Working under pressure with flexibility in work timings
• Frequent travel requirements
• Strong analytical thinking to identify root causes and solutions
• Collaborating with cross-functional and cross-location teams
• Achieving business targets and meeting tight deadlines
• Mentoring and guiding junior team members to maximize performance

Benefits of the Role

• Exposure to multi-level stakeholders across industries
• Opportunity to design and deliver customized solutions
• Hands-on experience in consulting and L&D culture
• Delivery of globally benchmarked programs
• Work with clients from Fortune 500 and other industry-leading companies
  

Person Specifications

Educational Qualifications

UG: Any discipline

PG: Masters degree or MBA (preferred)

Relevant Experience

710 years of experience including:

• Training facilitation
• Consulting and project management
• Client engagement and relationship management
• Knowledge of sales (desirable)
• Experience with Development Centers (added advantage)