Lead Software Engineer

Summary:

In this role, you would partner with Product Management, Customer Success, Support, Cloud Infrastructure, and other cross-functional teams to deliver integrations that strengthen Chargebee’s position as the preferred subscription billing solution for enterprises.

Roles and Responsibilities

• Participate and contribute in cross-functional forums, making opinionated decisions on integration architecture choices to ensure reliability and scalability.
• Lead the ideation, design, and development of CRM integration applications/services with a focus on data accuracy, security, and governance.
• Author and maintain technical documents, API specs, and implementation guides, ensuring clarity for engineering and solution consulting teams.
• Collaborate closely with product managers to design, build robust CRM connectors.
• Write hands-on code to build frameworks or middleware that facilitate integrations.
• Actively maintain functional and non-functional quality through automated tests, data validation checks, and API automation specific to integrations.
• Own integration quality by performing effective code reviews and proactively identifying issues in data sync or API consumption.
• Troubleshoot and resolve customer-reported issues with urgency and clarity.
• Mentor & coach engineers on best practices for building scalable integrations.
• Champion adoption of Agile practices within the team.
• Engage with managed service partners to ensure high-quality integration delivery, SLA adherence, and support coverage.

Must Have

• 7 - 10 years of proven experience in building distributed systems to handle high throughput, low latency, and event-driven architecture.
• Strong knowledge of Java, Distributed Systems, SQL, and NoSQL databases, and an understanding of JavaScript frameworks like Vue, React, or Angular.
• Strong knowledge of RESTful APIs, Webhooks, GraphQL, and data synchronization patterns.
• Experience working on large-scale systems in the Cloud.
• Experience creating/supporting production-grade systems with proven ability to identify and resolve performance bottlenecks.
• Strong debugging skills with tools such as Postman, Datadog, and Splunk.
• Excellent communication skills — ability to simplify complex integration scenarios for both technical and business stakeholders.
• Effective team player with experience mentoring and guiding junior engineers.
• Familiarity with Agile methodologies and tools like JIRA/Confluence.

Nice to Haves

• Experience building and managing enterprise-grade integrations is an advantage.
• Prior work experience in Husbpot or Salesforce CRM is an advantage.
• AWS / Azure architect certifications.

Education and Experience

B.E. / B.Tech or higher with 7 - 10 years of engineering experience, currently serving as a Lead engineer.