Job Description

Lead PMO -9+ Years - Bangalore Summary: Are you a detail-oriented professional with a strong knack for building process flows, documentation, and governance frameworks? Heres your chance to contribute to transformative projects in a dynamic, growth-driven environment. If you thrive in cross-functional collaboration, can navigate SLAs and SOPs effortlessly, and love structuring workflows from Level 1 to Level 5 – this role is for you! Location: Bangalore / Pune / Mumbai Your Future Employer: A leading organization known for delivering strategic excellence in project execution and business transformation across functions. Join a culture that values precision, documentation discipline, and proactive stakeholder management. Responsibilities: Build process flows (L1 to L5) using MS Visio or equivalent tools to map operations and decision points. Prepare and maintain SOPs, SOWs, governance frameworks, and SLAs to support seamless project execution. Design and manage trackers for work performance, time management, and project progress. Create project progress decks for diverse stakeholder audiences with visual storytelling. Lead initiatives in change management, risk identification, and stakeholder communication. Coordinate with cross-functional teams and ensure strategic alignment with project goals. Requirements: 9 years of relevant experience in business process mapping, documentation, or project governance. Proficiency in MS Visio, Excel, PowerPoint, or equivalent documentation/flowchart tools. Strong understanding of SOWs, SOPs, SLAs, and performance monitoring techniques. Excellent communication skills with an eye for detail and process optimization. Demonstrated experience in reporting, coordination, time management, and supporting strategic initiatives. What’s in it for you? A collaborative work environment with high visibility across strategic projects. Opportunity to work with dynamic leadership and contribute to key business transformations. Fast-paced professional growth with exposure to top-tier process frameworks. Flexibility in location – Mumbai, Pune, or Bangalore. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at Piyush.mittra@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords: Process Mapping, MS Visio, SOP, SOW, SLA, Project Governance, Risk Management, Change Management, Project Decks, Trackers, Strategic Initiatives, Stakeholder Communication, Documentation, Project Coordination, Crescendo Global