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Photon
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Lead - IT Support

Lead - IT Support

3 - 8 years

|

11 - 15 Lacs

chennai bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

it support networking technical support desktop support troubleshooting team management vmware it service desk system support system administration remote support active directory network support microsoft windows it helpdesk windows server

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide technical support and leadership to the IT team.
Troubleshoot and resolve complex technical issues efficiently.
Develop and implement effective IT strategies and solutions.
Collaborate with cross-functional teams to achieve business objectives.
Analyze and report on IT performance metrics and provide recommendations for improvement.
Ensure compliance with industry standards and best practices.

Job Requirements

Strong knowledge of software services and IT support principles.
Excellent problem-solving skills and attention to detail.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong communication and interpersonal skills.
Experience with IT service management frameworks and tools.
Ability to lead and motivate a team of IT professionals.

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