Delivery Manger/Delivery Head

Job Description

Delivery Manager Chennai 5 days work from office Qualifications 15 years of IT and business experience in progressively complex delivery roles including development, implementation, and maintenance of systems Bachelors degree in computer science, Business, or Engineering or equivalent work experience required. Excellent communication, interpersonal, written and verbal communication skills Strong presence in meetings Elevated attention to detail Advanced MS Excel, Visio and PPT skills Skilled in JIRA, Confluence Ability to deliver under tight deadlines with often shifting priorities. Previous technical project management experience in a dynamic high-technology environment is a key to success in this position. Hands on experience with Waterfall, Hybrid and Agile methodologies Hands on experience in estimation of work Experience in transition and transformation of large-scale initiatives from traditional development methodologies to Agile techniques Responsibilities Own an end-to-end delivery portfolio of small-large projects within Retail, Banking, Hospitality industry. Lead a team of geographically dispersed technologists in multiple time zones. Leverage an established governance framework for demand management of incoming requests from multiple teams. Work with PM and DM to prioritize, plan, schedule and deliver the projects. Coach, mentor and manage the team in delivery excellence in accordance with Photon standards. Work with team leads to identify, track, and mitigate interdependencies between workstreams. Provide verbal and written status, risks, and issues updates. Comfortable engaging with Clients at different levels of the organization Author and review contracts (Statements of Work), ensure completeness of information & status updates, as well as escalate any roadblocks and delays. Understanding of various types of agreements, such as Fixed Price, T&M, is required. Ensure all Compliance, including training and Audit requirements are completed ahead of schedule. Create different types of executive level reporting decks, with varying level of data detail. Proactively identify risks and opportunities Identify risk mitigation strategies and contingency plans for all identified risks. Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the client. Develop and maintain lessons-learned inputs in the project repository for utilization on future projects. Ensure all defined processes are used within Score to successfully implement projects.