42 Delivery Manager Jobs

The role requires hands-on delivery experience, such as working as a Product Owner, Engineer, or Delivery Manager, before transitioning into coaching. Expertise in driving continuous improvement of delivery performance using metrics like OKRs, DORA, Flow Metrics, and Resiliency is essential. The candidate will act as a trusted advisor to leaders at all organizational levels, from team leads to C-suite executives. A minimum of three years of coaching or transformation experience at scale and at least five years of experience in Agile and IT Delivery are required. The role also demands leadership experience in non-technology functions and the ability to identify and address organizational impediments affecting productivity, quality, risk mitigation, and continuous customer value delivery. The candidate must demonstrate mastery in coaching, mentoring, advising, and designing solutions by leveraging thought leadership across key organizational agility enablers. They are expected to challenge existing ways of working in delivery, governance, operational models, and funding while tailoring practices, tools, and techniques to suit specific environments and situations. Proficiency in Agile delivery tools like JIRA, Confluence, or ADO is crucial. The role emphasizes using a show/tell/do approach to inspire change and drive agility across the organization effectively.,

We are seeking a seasoned Delivery Manager to oversee and drive end-to-end project execution for one of our key clients. The ideal candidate will bring strong expertise in IT service delivery, client engagement, team leadership, and preferably, experience in the U.S. banking domain Job Title: Delivery Manager Location: Bangalore Budget: 40 45 LPA (Max) Joining Timeline: Immediate to within 30 days Key Responsibilities: Lead the planning, execution, and delivery of multiple concurrent projects or programs, ensuring high quality and adherence to timelines and budgets. Serve as the primary point of contact for the client, facilitating ongoing communication, expectation management, and alignment with business objectives. Manage cross-functional teams including developers, testers, analysts, and support staff across onshore-offshore models. Monitor key project metrics, proactively identify risks or dependencies, and drive timely resolutions. Ensure compliance with SLAs, contractual terms, and internal governance standards. Coordinate with resource managers for staffing, training needs, and performance management. Continuously improve delivery processes to enhance efficiency, quality, and client satisfaction. Support pre-sales initiatives and solution design when required. Collaborate with finance and operations teams to forecast and track revenue and resource demand. Work closely with talent acquisition for proactive workforce planning based on project pipeline and ramp-up schedules. Required Skills & Experience: 12+ years of experience in IT project delivery, with at least 3 years in a Delivery Manager or Program Manager role. Strong understanding of SDLC and project methodologies such as Agile and Waterfall. Proven experience managing complex projects and large teams in distributed/onshore-offshore environments. Exceptional stakeholder management and client engagement skills. Excellent communication, leadership, and team management capabilities. Hands-on experience with project management tools such as JIRA, MS Project, and Confluence. Professional certifications such as PMP, PRINCE2, or CSM are preferred. Preferred Qualifications: Prior experience in the U.S. banking or financial services domain. Knowledge of regulatory compliance, core banking systems, or digital banking platforms. Ability to thrive in fast-paced, dynamic, and client-driven environments.

Role & responsibilities 12 -15 years or more experience in TA particularly with hands on experience of end-to-end recruitment, with Blue collared hiring in US Market l US Shift (EST/PST) working - Flexibility to manage teams working 7 days (rotation model) and US working shifts (EST/PST) with some stretch during peak days. l Strong organizational and interpersonal skills l Experience working with Microsoft Office suite l Showcases High-energy and passion l Demonstrated ability to meet quotas l Neutral Accent preferred Job role Set and manage recruitment team performance and give them direction, while ensuring smooth delivery of day-to-day operations (2-3 Team Leaders & 30-40 members team) Leading a team of recruiters to ensure that overall delivery of services is within agreed KPIs and SLAs. Ensure high quality service. Strong people mgmt. to manage and hold team together working in night shifts and track productivity if they work remote/home. Continuously strive to build a culture of high-performance. Facilitate effective teamwork and build collaborative relationships internally and externally. Employee Engagement and Initiatives- Improve Morale and productivity. Employee Retention-Strategies to improve employee retention. Training & development-training need analysis based on the appraisal and training coordination. Works closely with transition team and ensure implementation of HR projects. Previous experience with transitions would be an added advantage. Supports leadership in helping to build a unified team mind set. Strong interpersonal people management skills & client management skills. Strong decision-making skill, ability to think strategically and translate strategy into action plans. Quality Focus: Knowledge & implementation of Quality tools & techniques (Six Sigma, Lean) for process improvement. Performance management- succession planning for business units. Employee Retention-Strategies to improve employee retention. Thorough understanding of planning, forecasting & scheduling to meet SLAs, Delivery and adherence to the SOW defined parameters. Ensure that overall delivery of recruitment services to third party clients meets or exceeds agreed KPIs and SLAs defined and is within a strong internal control framework. Partner with the onshore business team to: Forecast and plan for the hiring in advance. Develop and track Service Level Agreements (SLA) to ensure service delivery excellence. Drive process ownership in line with agreed target operating model. Strong reporting skills and ability to read data and give insights. Analyze issues that are highlighted by the stakeholders and resolve them in a timely manner. Ensure that all engagements with the customer are aligned, understood and that Customer needs are documented and prioritized for action. Act as a point of escalation for critical/complex service issues. Engage a team which works for 7 days a week build rotation plans within the team to ensure the service delivery team is available based on the business needs. Create a mindset of innovation aimed at constantly challenging the norm to drive business value.

Role: Program Manager (L7) Locations: Bangalore | Pune | Hyderabad | Mumbai | PAN India Experience: 4 to 15 Years Qualification: Bachelor's Degree (Engineering preferred) | MBA or equivalent is a plus Key Responsibilities: Lead large-scale product implementations across domains, taking ownership of: Project planning Financials Customer relationships Manage teams of Lead and Senior Functional Consultants across geographies Drive the delivery of best-of-breed solutions aligned to key implementation objectives Oversee system configuration and deployment across multiple engagements Build and foster internal consulting capability across diverse domains and industries Provide actionable feedback for continuous product improvement based on real-world implementations Champion internal policies and ensure team-wide adherence Deep understanding of project lifecycle phases: Initiation Planning Execution Monitoring & Control Closure Skills & Experience: Strong knowledge of SDLC, project management methodologies, and implementation best practices Proficient in MS Project for planning, tracking, and monitoring timelines and deliverables Must have led multiple end-to-end client implementations Analytical thinker able to interpret trends, data, and apply them strategically Domain expertise in: - Supply Chain - Procurement - Sales - Contracting Capable of leading large-scale CLM implementations (Buy, Sale, Gov. Contracting) Able to map functional use cases across platforms such as: SAP Ariba S/4 HANA Salesforce Microsoft Dynamics 365 Ability to support AI & Engineering teams with demo creation Assist with test strategy & implementation approach documentation

Must have a good understanding of US Staffing business, Technical Recruiting Process. Must have worked with different Technologies Technically screening resumes and Guiding the team regarding the different technologies and resume screening techniques Required Candidate profile • Experience hiring for C2C/W2 Contract/Full Time positions. • Technical expertise with an ability to understand and explain job requirements for IT roles. • Technically strong . Contact : 7702136888

Job Title: Service Delivery Manager Application Experience: 12+ Years Location: Mumbai / Navi Mumbai (WFO) Department: IT / Service Delivery Job Summary: We are seeking an experienced Service Delivery Manager with over 12 years of expertise in managing application services and ensuring seamless delivery to clients. The ideal candidate will have a proven track record of overseeing application support and maintenance, driving service excellence, managing stakeholder expectations, and leading cross-functional teams to meet business goals. Key Responsibilities: Lead and manage end-to-end service delivery of application support and maintenance for enterprise-level applications. Serve as the primary point of contact for clients and internal stakeholders for all application service delivery issues. Ensure SLAs, OLAs, and KPIs are met or exceeded and report on service delivery metrics regularly. Develop and implement continuous improvement initiatives to enhance service quality, efficiency, and client satisfaction. Coordinate with application development, infrastructure, and QA teams for seamless issue resolution and deployment activities. Manage incident, problem, change, and release management processes related to application services. Drive customer communication, manage expectations, and escalate issues as required to ensure prompt resolution. Monitor application performance, analyze trends, and initiate corrective actions proactively. Oversee resource planning, capacity management, and team performance to meet business demands. Prepare and present service reports, dashboards, and reviews for senior management and clients. Collaborate with vendors and third-party service providers to ensure service quality and compliance. Lead and mentor a team of application support professionals, fostering a collaborative and high-performance culture. Manage budgets, contracts, and procurement related to application service delivery. Stay updated with industry best practices, tools, and technologies to continually improve service delivery. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field; Masters degree preferred. 12+ years of experience in IT service delivery, with significant exposure to application support and management. Strong knowledge of ITIL processes and frameworks. Certification (ITIL v3/v4) is a plus. Proven experience managing application support teams and delivering complex IT services. Excellent understanding of application lifecycle management, incident/problem/change management. Experience with ServiceNow, Jira, or other ITSM tools. Strong stakeholder management, communication, and client-facing skills. Ability to work under pressure and manage multiple priorities effectively. Analytical mindset with problem-solving abilities and attention to detail. Experience with Agile/Scrum methodologies is an advantage. Vendor management and contract negotiation experience. Leadership skills with the ability to motivate and guide teams. Please Share & Refer resume at ajay.kurlekar@cloverinfotech.com

Title: AMS Service Delivery Manager Location: Mumbai / Pune / Chennai / Hyderabad / Bangalore / Kolkata / Delhi / Noida/ Coimbatore Experience: 12-16 years. "The AMS Service Delivery Manager will have a deep understanding of SDLC, Distributed and Open Source technologies, Maintenance & Support project features coupled with strong leadership and project management capabilities. This role involves overseeing end-to-end service delivery, ensuring high-quality standards, and maintaining customer satisfaction. Responsibilities: Oversee the delivery of multiple projects, ensuring they are completed on time, within budget, and to the highest quality standards. Develop and implement service delivery strategies to enhance efficiency and customer satisfaction. Ensure compliance with service level agreements (SLAs) and manage service performance metrics. Provide technical leadership and guidance to the development team, ensuring best practices in coding, architecture, and design Collaborate with stakeholders to define project scope, objectives, and deliverables. Monitor and report on service delivery performance, identifying areas for improvement. Adhere to Agile ways of working and make sure of aligning the team in the same mindset. Guiding and mentoring team on the SRE guidelines and Continuous improvements. Encourage team on continuous learning (ensuring cross-skilling and upskilling) and AI intervention as a culture. Ensure customer feedback is collected, analyzed, and acted upon to improve service quality Mandatory Skills: Should have Maintenance & Support project experience and good knowledge on SDLC phases on any one of the below Distributed/Open source technologies o .Net Fullstack (+ React or Angular + PL-SQL) OR o Java Fullstack (+ React or Angular + PL-SQL) OR o Mainframe (COBOL, DB2, AS-400 etc.) Should possess basic knowledge of DevOps (CICD, SAST/DAST, branching strategy, Artifactory and packages, YAML etc.) End to end Incident Management Review Shift and Roster plans Should have good working experience in support & maintenance projects Project management - project planning, timelines, resources, budgets, risks, mitigation plans, escalation management, Change Request creation, Transition Planning and Management etc. Excellent Communication and convincing power. Excellent team collaboration Good to have skills: Should possess SRE ideas like Observability, Resiliency, SLA-SLI-SLO, MTTx Knowledge of Observability tools (Splunk/AppDynamics/Dynatrace/Prometheus/Grafana/ELK stack) Basic Knowledge on Chaos Engineering, Self healing, auto scaling Basic Knowledge on one of the clouds (Azure OR AWS OR GCP) Building use cases for automation and AI/Agentic Knowledge on any one scripting language (Python/Bash/Shell)"

Job Title: Delivery Manager Digital & Data Platforms | AI | Cloud | Embedded Systems Industry Focus: Medical Devices | Industrial Automation | Enterprise Storage Location: Pune Experience: 1925 Years Employment Type: Full-time ________________________________________ Job Summary: We are looking for a strategic and technically strong Delivery Manager to lead complex and large-scale projects across Digital Transformation, Data Platforms, and AI/ML initiatives, with a solid foundation in C++, Java, and Cloud technologies. The ideal candidate should have extensive delivery experience in domains such as Medical Devices, Industrial Automation, and Storage, and be passionate about driving innovation, operational excellence, and business growth. This role requires a high level of cross-functional leadership, strong client engagement, and hands-on understanding of technology and product development. ________________________________________ Key Responsibilities: Project Leadership Oversee multiple industrial automation and embedded software projects from initiation to completion Ensure delivery within defined timelines, quality standards, and budget constraints Implement scalable and efficient project governance structures and risk management practices Client Management Serve as the primary point of contact for clients, translating requirements into executable plans Ensure high levels of customer satisfaction through effective communication and service delivery Willingness to travel to Agiliad offices and customer locations in India, USA, Japan, and Singapore as per business needs Technology & Delivery Oversight Lead end-to-end delivery of solutions built on C++, Java, AI/ML, and Cloud platforms (AWS, Azure, or GCP) Oversee the integration of AI/ML models and data platform capabilities into product and enterprise solutions Leverage knowledge of TCP/IP, real-time data, edge computing, and cloud-native architectures Strategic Planning Define and implement delivery strategies including Agile, DevOps, and Quality Certifications (e.g., ISO, IEC) Plan investments and initiatives to improve delivery efficiency and scalability KPI Management Drive key performance indicators (KPIs): revenue, utilization, customer ratings, talent density, and attrition Monitor progress and proactively address performance gaps Infrastructure Development Build and maintain a strong delivery infrastructure, including tools, frameworks, and processes to support organizational growth Align delivery capabilities with business expansion and technology roadmaps People Leadership Lead career development and performance management programs across teams Conduct regular reviews and feedback sessions to improve team effectiveness Build high-performing teams and foster a culture of collaboration, learning, and excellence Innovation & IP Development Establish and nurture Centers of Excellence (CoEs) and IP development teams Encourage formation of strong core technology communities (e.g., architects, agile specialists) Drive innovation to enhance competitiveness and reduce overall cost of ownership Business Development Develop and execute strategies to acquire new customers, expand into new markets, and improve profitability Improve project delivery methodologies and support pre-sales activities when required Technology Integration Stay up to date with emerging technologies and industry trends (AI/ML, IoT, Cloud, Data Platforms) Collaborate with R&D to pilot and implement innovative solutions to reduce costs and improve outcomes Cross-Department Coordination Collaborate with HR on hiring strategies, campus outreach, and early-career talent development Partner with Learning & Development teams for training and upskilling programs Work with IT, Infrastructure, and Quality teams to ensure smooth project execution and compliance ________________________________________ Required Skills & Experience: 18+ years of experience in software delivery, with at least 5 years in a leadership role Strong technical background in C++, Java, and cloud computing platforms (AWS, Azure, GCP) Experience delivering AI/ML, data platform, and digital transformation projects Proven experience in any or all of the following domains: Medical Devices (e.g., connected health, regulatory compliance, embedded systems) Industrial Automation (e.g., real-time control, IoT, communication protocols) Enterprise Storage (e.g., storage virtualization, file systems, backup solutions) Hands-on experience with Agile methodologies, DevOps, CI/CD, and modern software practices Strong business acumen, stakeholder engagement, and communication skills ________________________________________ ________________________________________ Educational Qualifications: Bachelor's or Masters degree in Computer Science, Electronics, or a related engineering field ________________________________________ Why Join Us? Lead high-impact technology programs across industries shaping the future of automation, healthcare, and data management Be part of a technically driven organization that values innovation, collaboration, and excellence

ABOUT THE COMPANY: Artech Infosystems Pvt Ltd (Artech India), formerly known as Softek Pvt Ltd, is a 33-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. Its a CMMI level 1V company and we have our branches across PAN INDIA(Bangalore, Noida, Hyderabad, Chennai, Pune, Kolkata) and also abroad, headquartered in New Jersey. For more details you can login to www.artechinfo.in Job Duties/ Responsibilities:: Lead, mentor, and develop a team of recruiters, providing guidance and support to achieve individual and team goals. Foster a collaborative and positive team environment to enhance productivity and morale. Develop and implement effective recruitment strategies to attract, evaluate, and hire qualified candidates for various roles within the organization. Collaborate with department heads and hiring managers to understand their staffing needs and align recruitment processes accordingly. Utilize various sourcing methods, including job boards, social media, networking, and employee referrals, to identify potential candidates. Build and maintain a pipeline of qualified candidates for current and future openings. Oversee the interview process, ensuring a seamless and positive experience for candidates. Build and maintain strong relationships with internal stakeholders to ensure alignment and satisfaction with the recruitment process. Provide regular reports to senior management on recruitment activities, challenges, and successes. Skills Required for the Job: From C2H staffing background Technical understanding of requirements and delivery accordingly self motivated Number driven, aggressive in nature preferred- Should have experience of hiring from Banking, Automotive and Product based organisation .

Manager with Technical Recruitment background from domestic staffing industry willing to handle team and accounts.

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT/Healthcare Sr. Delivery Manager- IT No. of years of experience- 9-14 Years(US Staffing only) Location-Noida100% onsite Work from Office(Onsite) Shifts- PST Lucrative Incentives Dual side cab facilities Complimentary dinner *Please apply only if you have prior experience with US Staffing* *Only considering candidates that come for in-person interview. No virtual interview Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-11 PM IST). References are highly appreciated.

Technical Scrum Master (Workday) Key Responsibilities: Lead Agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews) for engineering teams. Ensure timely and quality delivery of engineering features and platform capabilities. Drive sprint execution and remove blockers to enable smooth team functioning. Collaborate with Product Managers, Architects, and Engineering Managers to align on priorities and delivery goals. Track team velocity, burn-down charts, and other delivery KPIs to optimize performance. Foster a culture of continuous improvement and Agile best practices. Act as a servant leader and coach to teams, encouraging autonomy and accountability. Support dependency management and risk mitigation across squads or streams. Required Experience & Skills: 7+ years of experience in Agile delivery roles (Scrum Master, Delivery Manager, or similar). 3+ years of experience leading Agile delivery for engineering or software development teams. Proven Workday/ERP implementation experience Proven experience with Agile frameworks such as Scrum, Kanban, or SAFe. Strong understanding of DevOps and CI/CD processes within software engineering environments. Excellent facilitation, negotiation, and communication skills. Familiarity with engineering tools (Jira, Confluence, Git, Jenkins, etc.).

We are seeking a skilled and experienced, detail-oriented Service Delivery Manager, responsible for Data Research and Collection and to facilitate communication and coordination between CRU Data Owners and Merit Data Research teams. The ideal candidate will have a strong background in data management, project management, and data quality assurance, with a focus on optimising data processes and data flows, while ensuring the accuracy and integrity of data. They will ensure that project requirements are clearly specified by the Data Owners and that the Data Research team meet the requirements, while maintaining high standards of quality. An entrepreneurial outlook by the applicant will be highly beneficial. Responsibilities Liaison Role / Relationship Management: Act as the primary point of contact between onsite analysts (data owners) and offshore teams (data research and collection specialists) and ensure seamless communication and collaboration between functions. Manage onshore and offshore team relations to ensure cohesive and collaborative working. Service Delivery: Develop and own project plans, including defining scopes, objectives, timelines, and managing resource allocation. Track project progress, ensuring that milestones are met and identify any potential issues early on. Ensure the team tracks and meet targets agreed with stakeholders. Identify potential risks associated with project execution and be proactive in developing mitigation strategies in collaboration with team members. Provide regular updates to stakeholders on the status of projects, risks, and outcomes. Data Quality Assurance: Work with Quality Assurance teams to implement and maintain data quality standards and best practices. Develop and execute data quality assessment protocols, including data profiling, cleansing, and validation processes. Identify and resolve data quality issues, ensuring data accuracy, consistency, and reliability. Ensure the accuracy, consistency, and completeness of data within specific domains. Ensure regular data audits and quality checks are done satisfactorily. Research and Data Collections: Working as the team manager, the job holder will be expected to perform research and data collection tasks to support and contribute to the deliverables of the team. Documentation Management: Maintain comprehensive project documentation, including status reports, meeting notes, and action items. Leadership Responsibility: This is a hands-on leadership role, not a just another managerial layer, intended to facilitate delivery and reduce barriers between CRU and Merit analysts. Requirements Gathering Ownership: The candidate will be responsible for eliciting, documenting, and validating requirements from CRU stakeholders to ensure alignment with project goals End-to-End Delivery Accountability: Own project delivery from initiation to final delivery, ensuring all milestones and deliverables are met. CRU Business Process Knowledge: Familiarity with CRUs data flows and business processes, or the ability to rapidly develop expertise in these areas, is essential. Onsite Presence Consideration: Need basis onsite presence at CRU will be required to facilitate collaboration, with scheduling coordinated in line with project needs in the Analysis BU. Qualifications Any Bachelor’s or Master’s degree (in Data Management, Information Systems, Computer Science, or a related field would be a benefit). Strong understanding of data governance, data architecture, and data integration best practices. Overall 6+ years of experience with proven capability in leading a team. Excellent organizational skills with the ability to prioritize tasks effectively. Excellent verbal and written communication skills for clear interaction with team members and stakeholders. Proactive with the curiosity and willingness to learn new processes, sectors and tools. Ability to work collaboratively in a multicultural environment. Experience working with remote teams or in an offshore/onshore team is an added bonus. Any experience or working knowledge of metallurgy, commodities or geology is beneficial but not mandatory.

Oversee the delivery across a portfolio of client accounts, understanding their specific needs, goals, & challenges Develop & maintain strong relationships with key stakeholders within each account Performance Monitoring and Reporting Required Candidate profile 14 to 18 years of total experience with hands on experience into Handling Project deliveries for Java or Dot Net Projects Should be hands on into Java or .Net Should be from IT Software services

We are seeking a skilled and experienced, detail-oriented Service Delivery Manager, responsible for Data Research and Collection and to facilitate communication and coordination between CRU Data Owners and Merit Data Research teams. The ideal candidate will have a strong background in data management, project management, and data quality assurance, with a focus on optimising data processes and data flows, while ensuring the accuracy and integrity of data. They will ensure that project requirements are clearly specified by the Data Owners and that the Data Research team meet the requirements, while maintaining high standards of quality. An entrepreneurial outlook by the applicant will be highly beneficial. Responsibilities Liaison Role / Relationship Management: Act as the primary point of contact between onsite analysts (data owners) and offshore teams (data research and collection specialists) and ensure seamless communication and collaboration between functions. Manage onshore and offshore team relations to ensure cohesive and collaborative working. Service Delivery: Develop and own project plans, including defining scopes, objectives, timelines, and managing resource allocation. Track project progress, ensuring that milestones are met and identify any potential issues early on. Ensure the team tracks and meet targets agreed with stakeholders. Identify potential risks associated with project execution and be proactive in developing mitigation strategies in collaboration with team members. Provide regular updates to stakeholders on the status of projects, risks, and outcomes. Data Quality Assurance: Work with Quality Assurance teams to implement and maintain data quality standards and best practices. Develop and execute data quality assessment protocols, including data profiling, cleansing, and validation processes. Identify and resolve data quality issues, ensuring data accuracy, consistency, and reliability. Ensure the accuracy, consistency, and completeness of data within specific domains. Ensure regular data audits and quality checks are done satisfactorily. Research and Data Collections: Working as the team manager, the job holder will be expected to perform research and data collection tasks to support and contribute to the deliverables of the team. Documentation Management: Maintain comprehensive project documentation, including status reports, meeting notes, and action items. Leadership Responsibility: This is a hands-on leadership role, not a just another managerial layer, intended to facilitate delivery and reduce barriers between CRU and Merit analysts. Requirements Gathering Ownership: The candidate will be responsible for eliciting, documenting, and validating requirements from CRU stakeholders to ensure alignment with project goals End-to-End Delivery Accountability: Own project delivery from initiation to final delivery, ensuring all milestones and deliverables are met. CRU Business Process Knowledge: Familiarity with CRUs data flows and business processes, or the ability to rapidly develop expertise in these areas, is essential. Onsite Presence Consideration: Need basis onsite presence at CRU will be required to facilitate collaboration, with scheduling coordinated in line with project needs in the Analysis BU. Qualifications Any Bachelor’s or Master’s degree (in Data Management, Information Systems, Computer Science, or a related field would be a benefit). Strong understanding of data governance, data architecture, and data integration best practices. Overall 6+ years of experience with proven capability in leading a team. Excellent organizational skills with the ability to prioritize tasks effectively. Excellent verbal and written communication skills for clear interaction with team members and stakeholders. Proactive with the curiosity and willingness to learn new processes, sectors and tools. Ability to work collaboratively in a multicultural environment. Experience working with remote teams or in an offshore/onshore team is an added bonus. Any experience or working knowledge of metallurgy, commodities or geology is beneficial but not mandatory.

Position is responsible for Recruitment for Chemical, Pharmaceutical, Automobile , Auto ancillary, Power, Heavy Engineering , Engineering, Construction , EPC and Manufacturing Industries Experience in Team Handling and Client Coordination will be added advantage. Person Should have good experience in above mentioned industries need to apply. Recruitment & Delivery: Handling end to end recruitment cycle for all level positions & as per business demands. Employing different strategies for recruitment of various companies. Design a Quality Check process for measuring the service quality levels Judge the candidate's suitability, Attitude, Academic & Professional qualification, experience, communication skills etc. before forwarding to the Business. Headhunting - generating leads and converting them. Networking with candidates to generate more leads from them. Adhering to guidelines and standards. Analysis of the technical requirements so as to understand the competitor companies in the same technical domain, which could be the target area for recruitments . Liaison & Co-ordinate between the Client and Candidates till the final placement. Ability to negotiate rates/salaries, present and sell candidates within their business areas, whilst ensuring that all processes are followed in line with the agreed methodology. Team Management [ Applicable only if having experience in Team Management ] Cross-train the Recruiters on multiple tasks, which help in covering up delivery during employee absenteeism or peak in volume Define a Process Improvement Plan (PIP) for helping the under-performers in the team Design KPI Reports in Microsoft Excel, to keep a Dashboard view of all the KPIs for all the team members Suggest and help create an IJP (Internal Job Posting) process for identifying talent within the team and giving everyone a fair opportunity for career growth

AIML Delivery Manager About Thryve Digital Health LLP: Thryve Digital Health LLP is an emerging global healthcare partner delivering strategic innovation, expertise, and flexibility to its healthcare partners. As a US healthcare conglomerate captive, we have direct access to deep insights that accelerate learning and keep us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, engaging ever-evolving consumers and managing the future of healthcare. We value our people and their diverse talents. Thryve is an equal opportunity employer, valuing integrity, diversity, and inclusion. We do not discriminate based on any protected attribute. For more information, please visit www.thryvedigital.com Role Summary: The AI Manager leads the AI team, contributing to technical strategy and decision-making. This role involves managing the day-to-day delivery of the AI/ML team, responsible for building, deploying, and maintaining robust, scalable, and efficient ML models. Essential Responsibilities: Provide technical leadership and strategic direction for the AI team, aligning with overall company objectives. Lead and mentor a team of data engineers, MLOps engineers, and machine learning engineers to achieve project objectives and deliverables (development and deployment of ML models for AI use cases across the platform). Contribute to AI/ML architecture design and implementation. Collaborate with business, engineering, infrastructure, and data science teams to translate their needs or challenges into production-grade Artificial Intelligence and Machine Learning models for batch and real-time requirements. Serve as a primary point of contact for US & Thryve leaders, ensuring clear communication and aligning with project goals and objectives. Guide the AI/ML engineers with respect to business objectives, connecting the dots, and helping the team come up with optimal ML models based on use cases. Manage day-to-day operations, ensuring adherence to process, scope, quality, and timelines. Assume the role of an engagement coordinator between the Thryve India team and US counterparts (techno-functional). Highlight risks and concerns to the leadership team and work with multiple stakeholders to establish alignment, contingency, and/or mitigation plans as required. Proactively track delivery statuses and project progress, taking ownership of all deliverables from Thryve. Communicate effectively with team members, US stakeholders, and management. Stay up-to-date with the latest trends and advancements in AI and ML, and identify opportunities for the team to implement new models and technologies. Propose and implement best engineering and research practices for scaling ML-powered features, enabling fast iteration and efficient experimentation with novel features. Required Skills and Qualifications: Bachelor's degree in engineering, computer science, or a related field. 12 to 15 years of total experience, with at least 2 years of experience leading/managing AI/ML projects, achieving clear & measurable business objectives. Strong understanding of US Health insurance with at least 3+ years of experience in the same. Experience and understanding of the entire MLOps pipeline, from data ingestion to production. Strong understanding of AI/ML concepts & algorithms, including supervised, unsupervised, and reinforcement learning, as well as MLOps. Proven ability to take successful, complex ideas from experimentation to production. Hands-on experience with Google Cloud Platform (GCP) or any public cloud platform. Excellent communication, presentation, and interpersonal skills. Proven experience in leading, motivating & inspiring teams to foster collaboration. Proficient in identifying, assessing, and calling out risks and mitigation plans to stakeholders. Experience in implementing process improvements and learning from past projects to enhance future performance. Ability to analyze external and internal processes and create strategies for service delivery optimization. Experience in working with diverse teams and stakeholders, understanding their needs and managing expectations.

We are hiring for our client who is a leading software development company in the field of IoT , and we're seeking a highly motivated Sr. Delivery Manager to oversee and optimize all aspects of our project delivery. You'll play a pivotal role in ensuring projects run smoothly, meet deadlines, and exceed client expectations . Responsibilities : Manage the day-to-day operations of all software development projects , from inception to completion. Utilize Agile management methodologies to plan, track, and control project lifecycles. Implement and leverage key performance indicators (KPIs) to monitor project health, identify risks, and measure team effectiveness. Conduct regular project reviews and drive daily stand-up meetings to foster communication and accountability. Collaborate closely with project managers , developers , and other stakeholders to ensure alignment and address roadblocks. Develop and implement processes for resource allocation, workload management, and capacity planning. Analyze project performance data and identify opportunities for improvement in efficiency , quality , and cost control . Recommend and implement tools and technologies to streamline project management and team collaboration. Foster a culture of continuous improvement within the operations team Qualifications : Bachelor's degree in Computer Science, Engineering, or a related field . Minimum 18 years of experience in software development operations management. Proven track record of successfully delivering complex software projects on time and within budget . Manages the successful delivery of over $2 million annually. In-depth knowledge of project management methodologies and best practices. Strong understanding of software development lifecycles and workflows . Expertise in utilizing project management tools and metrics for performance optimization. Excellent communication , collaboration , and interpersonal skills. Ability to lead and motivate cross-functional teams in a fast-paced environment. Data-driven decision-making skills with the ability to analyse complex data sets. Proficiency in project management software (e.g., Jira, Asana, Trello ).

Job Summary We are looking for a highly motivated and experienced Delivery Manager to lead our Application Support operations. This role emphasizes people leadership and process excellence along with technology exposure , ensuring the seamless delivery of support services across complex enterprise environments. The ideal candidate will bring deep experience in managing distributed and cross functional teams, optimizing IT service processes, and engaging with global clients to meet evolving business needs. Key Responsibilities Technology & Tools Knowledge Having good understanding / exposure in below skills / tools Mandatory SFDC, SAP SF (or any HCM tool like Workday etc.), NetSuite Desirable - Boomi, Varicent, Anaplan, DocuSign CLM, ADP, WFS, CloudPay, Marketo, and Gong Good exposure in ticketing tools like JIRA, ServiceNow etc. Strong understanding technical support work. Good exposure in SAAS products as well as in any of cloud platforms. Required Skills & Qualifications Bachelors degree in a related technology field or equivalent practical experience 10+ years of total experience in IT, with at least 3 years in a leadership role focused on application support/delivery Strong understanding of ITIL/ITSM frameworks and application lifecycle management Demonstrated experience in managing cross-functional teams in a global, multi-platform environment Proven track record in client management, stakeholder communication, and service delivery excellence Ability to drive operational efficiency through process improvements and automation Excellent interpersonal and communication skills to lead teams and interact with senior stakeholders ITIL certification (or equivalent service management certification) preferred

About GSPANN Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 1900+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm. Job Title: Manager - Delivery Manager- SAP Location: Sector 34, Gurugram Experience: 15 to 20 years Job Summary: We are seeking an experienced SAP Program Manager to lead a multi-module SAP project. The ideal candidate will have strong delivery management experience, excellent client-facing skills, and a proven ability to lead cross-functional SAP teams in a dynamic, high-paced environment. Key Responsibilities: Act as the single point of contact for the SAP Support program across modules (FICO, MM, SD, HCM, BASIS, ABAP, etc.). Own overall SAP service delivery across all functional and technical modules, ensuring consistent performance and adherence to contractual SLAs and KPIs. Lead a cross-functional team of SAP consultants, support analysts, and technical leads to deliver high-quality support and enhancements. Ensure efficient incident lifecycle management including incident logging, prioritization, root cause analysis, and resolution, with proactive monitoring and trend analysis. Drive Change Request (CR) governance scoping, effort estimation, cost approvals, implementation planning, and sign-offs. Collaborate with the SAP Basis and Infrastructure teams to coordinate system refreshes, patch updates, user access controls, and landscape optimizations. Coordinate integration points between SAP and third-party systems (e.g., SuccessFactors, Ariba, non-SAP apps), ensuring seamless data flow and process alignment. Define and enforce SOPs, escalation matrices, and communication protocols for critical issues and high-priority incidents. Lead the end-to-end delivery of support services (L1,L2, L3), ensuring SLA adherence and ticket resolution within committed timelines. Coordinate with onshore and offshore teams to ensure 24x7 support coverage and smooth handovers. Drive incident, problem, change, and release management processes. Establish and monitor KPIs, SLAs, and operational dashboards for continuous service improvement. Conduct regular service review meetings with business stakeholders and ensure customer satisfaction. Manage contractual deliverables, resource planning, and budget forecasting. Provide governance on SAP Change Requests and enhancements pipeline. Collaborate with the clients internal IT and business teams to identify opportunities for automation, optimization, and innovation. Prepare and present weekly/monthly status reports and executive summaries. Mandatory Skills & Qualifications: Proven experience managing large-scale SAP AMS(Application Management Services) engagements. Strong understanding of SAP ECC or S/4HANA and cross-module integration. Prior experience in handling SAP Support Project is a must. Excellent communication, stakeholder management, and escalation handling skills. Proficient in tools like ServiceNow, HP ALM, Solution Manager, or equivalent ticketing systems. Experience in hybrid delivery models (onshore/offshore).

We have an opening for Project Manager with Airtel International (on payroll of Intellismith) for the Gurugram location . About the company We are a HR Technology company, currently into recruitment and outsourcing. We work with many major brands across India and we have our teams based out of Delhi/NCR, Mumbai, Chennai, Bangalore and Hyderabad. In the near future, we plan to introduce a unique AI and Data Science based platform to score the probability of joining and to measure competencies via the profile and culture fitment. We are outsourcing partners for the largest private sector bank in India and we are hiring Engineers on our payrolls to work at client locations in Mumbai/Gurugram/Chennai/Kolkata. JOB DESCRIPTION Detailed JD: As leading outsourcing partners, we are hiring Project manager to work on a project for our client, which is the largest provider of telecoms and mobile money services in 14 countries spanning Sub-Saharan, Central, and Western Africa. Please find the JD below.. Responsibilities and Accountabilities: The Project & CR delivery Manager is responsible for • Determine and define project scope and objectives. • Maintain complete authority over the IT initiatives to meet business needs. • Adherence to agreed delivery SLA & KPI • Provides coaching and leadership to partner teams. • Regularly works with senior leadership/Partners to implement Change Management, Project planning, resource allocation & utilisation, Support in Steering Committee meetings and Partner SLA/KPI and Performance management. • Controls project/CR scope and risk management. • Communicate projects needs regularly and effectively to direct reports and project sponsors. • Predict resources needed to reach objectives and manage resources in an effective and efficient manner. • Develop and manage a detailed project schedule and work Plan. • Utilize industry best practices, techniques, and standards throughout entire project execution. o Competencies Change Request(CR) & Project delivery Manager must have knowledge of: • Delivery manager must have a track record of IT project implementation or IT OPERATIONS experience and a solid understanding of software development methodologies. • Delivery manager must have strong familiarity with project management tools, methodologies & best practices. He/She also need proven ability to deliver projects according to agreed scope, timeline & budget • Structured approach to work, with the ability to plan, and organize larger Projects/Programs • Business & commercial acumen and excellent stakeholder management skills are essential • Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project • Be a good team player and an effective leader who is able to motivate their delivery team • Have a deep understanding of the IT telecom business applications • Have a solid background in understanding and translating business demand to IT Solution design and applying multiple technical solutions to business problems.

Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705 ICONMA is currently hiring for the below positions for US Staffing. We work for Direct clients through MSP model and are looking for someone who has similar relevant experience and is well versed with the same. If you know someone who would be a good fit for any of these positions and for our company's culture, please send them our way at anu@iconma.com. Delivery Manager- IT Sr. Delivery Manager- IT No. of years of experience- 9-14 Years(US Staffing only) Location-Noida100% onsite Work from Office(Onsite) Shifts- PST Lucrative Incentives Dual side cab facilities Complimentary dinner *Please apply only if you have prior experience with US Staffing* *Only considering candidates that come for in-person interview. No virtual interview Only considering candidates that come for in-person interview. Interested candidates can share their resume at anu@iconma.com and can connect at 7985915705. (Calling time: 2-11 PM IST). References are highly appreciated.

Experience in Full Stack development which includes experience in front-end development, backend system architecture design, database design management and service integration.Experience in any language PHP, Hack lang, JavaScript, Python, Java, C#

Delivery Manager Chennai Qualifications 15 years of IT and business experience in progressively complex delivery roles including development, implementation, and maintenance of systems Bachelor’s degree in computer science, Business, or Engineering or equivalent work experience required. Excellent communication, interpersonal, written and verbal communication skills Strong presence in meetings Elevated attention to detail Advanced MS Excel, Visio and PPT skills Skilled in JIRA, Confluence Ability to deliver under tight deadlines with often shifting priorities. Previous technical project management experience in a dynamic high-technology environment is a key to success in this position. Hands on experience with Waterfall, Hybrid and Agile methodologies Hands on experience in estimation of work Experience in transition and transformation of large-scale initiatives from traditional development methodologies to Agile techniques Responsibilities Own an end-to-end delivery portfolio of small-large projects within Retail, Banking, Hospitality industry. Lead a team of geographically dispersed technologists in multiple time zones. Leverage an established governance framework for demand management of incoming requests from multiple teams. Work with PM and DM to prioritize, plan, schedule and deliver the projects. Coach, mentor and manage the team in delivery excellence in accordance with Photon standards. Work with team leads to identify, track, and mitigate interdependencies between workstreams. Provide verbal and written status, risks, and issues updates. Comfortable engaging with Clients at different levels of the organization Author and review contracts (Statements of Work), ensure completeness of information & status updates, as well as escalate any roadblocks and delays. Understanding of various types of agreements, such as Fixed Price, T&M, is required. Ensure all Compliance, including training and Audit requirements are completed ahead of schedule. Create different types of executive level reporting decks, with varying level of data detail. Proactively identify risks and opportunities Identify risk mitigation strategies and contingency plans for all identified risks. Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the client. Develop and maintain lessons-learned inputs in the project repository for utilization on future projects. Ensure all defined processes are used within Score to successfully implement projects.

Banking domain (Preferably Payments and Cards) & technical background (preferably Java) (GenAI,GHCPetc) proposals & RFPs Development,Modernization,Migration &Support, Commercial construct-Managed Services, T&M-Capacity & FM) "KASHIF@D2NSOLUTIONS.COM"