Lead Digital Product Owner

Group Company: TVS Motor Company

Designation: Lead Digital Product Owner - D2C digitalproducts

Office Location: Electronic City (Territory)

Position description:

About TVS

TVS Motor Company is areputed two and three-wheeler manufacturer globally, championing progressthrough Sustainable Mobility with four state-of-the-art manufacturingfacilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia.Rooted in our 100-year legacy of Trust, Value, and Passion for Customers andExactness, we take pride in making internationally aspirational products of thehighest quality through innovative and sustainable processes. We are the onlytwo-wheeler company to have received the prestigious Deming Prize. Our productslead in their respective categories in the J.D. Power IQS and APEAL surveys. Wehave been ranked No. 1 Company in /the J.D. Power Customer Service SatisfactionSurvey for consecutive four years. Our group company Norton Motorcycles, basedin the United Kingdom, is one of the most emotive motorcycle brands in theworld. Our subsidiaries in the personal e-mobility space, Swiss E-MobilityGroup (SEMG) and EGO Movement have a leading position in the e-bike market inSwitzerland. TVS Motor Company endeavors to deliver the most superior customerexperience across 80 countries in which we operate.

We arelooking for a highly skilled and motivated Lead Product Owner to join Digital & AI team in TVS Motors. In this role, you will be responsible for drivingthe successful development and delivery of our digital customer-facingproducts. You will play a pivotal role in both product strategy and projectmanagement, ensuring that our digital offerings help improve the funnelconversion and exceed customer expectations

Responsibilities:

1. Product Roadmap Management:
• Create and maintain a comprehensive product roadmap, outlining the strategic initiatives and feature developments.
• Prioritize and sequence product features based on customer needs, market trends, and business impact.
2. Agile Project Management:
• Define project scope, goals, and deliverables in collaboration with cross-functional teams.
• Plan and execute projects in an Agile/Scrum environment, ensuring timely delivery and meeting quality standards.
• Monitor and control project timelines, budgets, and resources to achieve successful outcomes.
3. User-Centric Approach:
• Conduct in-depth market research, customer interviews, and user testing to understand customer needs and pain points.
• Advocate for a user-centric approach throughout the product development lifecycle.
4. Stakeholder Communication:
• Regularly communicate project status, risks, and achievements to key stakeholders across the organization.
• Facilitate effective communication and collaboration between different teams involved in the product development process.
5. Product Performance and Analysis:
• Define key product metrics and establish methods for tracking and analysing product performance.
• Use data-driven insights to identify areas for improvement and drive iterative product enhancements.
• Completely own product operations working with cross functional teams to address customer issues within defined TAT
6. Risk Management:
• Identify potential risks and challenges that may impact the success of the projects and develop mitigation plans.
7. Design of Experiments:
• Effectively design experiments to improve overall funnel conversion by doing A/B testing and scale successful experiments

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. MBA or other relevant postgraduate degree is a plus.
• 7+ years of experience in managing D2C digital assets
• Strong experience of Agile/Scrum development methodologies and project management best practices.
• Experience with product lifecycle management, from ideation to launch and post-launch support.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with the 2-wheeler industry and digital trends is advantageous. Top of Form