Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
OMH HealthEdge Holdings
>
LEAD - DELIVERY QUALITY

LEAD - DELIVERY QUALITY

OMH HealthEdge Holdings

5 - 8 years

0 Lacs

bengaluru karnataka

Posted:5 days ago| Platform: Indeed logo

Apply

Skills Required

healthcare management service architecture crm itil strategy sigma data inspection training test reports efficiency score calibration

Work Mode

On-site

Job Description

Omega Healthcare Management Services Private Limited

Posted On

07 Oct 2025

End Date

21 Oct 2025

Required Experience

5 - 8 Years

Basic Section

No. Of Openings

Grade

Designation

Lead - Delivery Quality

Closing Date

21 Oct 2025

Organisational

Country

State

KARNATAKA

City

BENGALURU

Location

Bengaluru-I

Skills

Skill

VENDOR MANAGEMENT

PROJECT MANAGEMENT

IT SERVICE MANAGEMENT

SOLUTION ARCHITECTURE

CRM

SDLC

ITIL

OUTSOURCING

GLOBAL DELIVERY

IT STRATEGY

SERVICE DELIVERY

PROCESS IMPROVEMENT

QUALITY ASSURANCE

BUSINESS PROCESS

QUALITY MANAGEMENT

SIX SIGMA

Education Qualification

No data available

CERTIFICATION

No data available

Job Description

Job Title: Team Leader

Department: Delivery Quality : AR (Hospital Billing)

Job Description:

Participate in client calls and understand the quality requirements both from process perspective and for targets
Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
Identify errors with high Inspection efficiency
Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
Ensure correction of the error by the respective Operations associate
Coach employees to minimize errors and improve performance
Provide inputs to the training team on common mistakes made to enhance training curriculum
Test files/batches for new clients/processes to be processed as part of familiarization
Generation of QA reports on a daily basis
Attainment of Internal & External SLA as per Process Defined.
Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
Record identified errors. This is an organizational record & can be used by the organization as it deems fit

Job Specification:

Must be a graduate (Bachelors or Masters)
Minimum of 6 Years of Professional and Relevant Experience in US healthcare (RCM) in any of the following service lines:
- Coding
- AR
- Billing
Must have experience in Client and Stakeholder Management, Team Management.
Good understanding of quality matrices
Should have good understanding of quality tools

Shift Details: Night Shift (US Shift timing)

Work Mode: WFO

More Jobs at OMH HealthEdge Holdings

PROCESS COACH - CODING

Bengaluru, Karnataka

3 - 5 yrs

Salary: Not disclosed

EXECUTIVE - HRSS

Chennai, Tamil Nadu

2 - 4 yrs

Salary: Not disclosed

PROCESS COACH - CODING

Hyderabad, Telangana

3 - 5 yrs

Salary: Not disclosed

EXECUTIVE - HRSS

Bengaluru, Karnataka

2 - 4 yrs

Salary: Not disclosed

AR ASSOCIATE

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.