Lead Consultant Salesforce - Solutions Engineering / Pre-Sales

MTX Group Inc. (MTX)

A Lead Consultant plays the role of a Pre-Sales Architect, engaging with customers to understand their business needs, gather and analyze requirements, and design tailored Salesforce solutions. The ideal candidate should be able to ask the right questions, make informed assumptions where needed, and articulate complex solutions in a simple and compelling manner.

Responsibilities:

• Customer Engagement & Requirement Gathering:
• Engage with customers to understand their business challenges and technical requirements.
• Develop structured questionnaires to gain deeper insights into customer needs and solution expectations.
• Identify key assumptions to bridge information gaps and drive solution design.
• Solution Design & Articulation:
• Leverage proven Salesforce experience across core capabilities such as Sales, Service, and Experience Clouds, with a good understanding of industry verticals like PSS, Healthcare, etc.
• Analyse customer requirements and translate them into clear, easy-to-understand Salesforce solutions.
• Develop solution narratives that align with business needs and effectively communicate the proposed architecture.
• Create future-state architecture diagrams that provide a clear roadmap for implementation.
• Technical & Cross-Platform Expertise:
• Strong understanding of other cloud technologies such as AWS, Microsoft Dynamics, etc., to suggest integrated, tailored solutions.
• Hands-on experience in building Salesforce demos and Proof of Concepts (POCs) to showcase capabilities.
• Pre-Sales & Proposal Support:
• Draft and respond to functional requirements in RFIs/RFPs.
• Provide cost estimations for functional requirements and overall project engagement.
• Collaboration & Teamwork:
• Work closely with sales, delivery, and other pre-sales team members to align solutions with customer needs.
• Bring prior customer-facing experience and a track record of working in dynamic, complex system implementations.
• Be a team player, collaborating effectively with key stakeholders in the pre-sales process.

What you will bring:

• Bachelor’s Degree or equivalent
• 8+ years experience in Salesforce development and implementation.
• Strong knowledge in the Salesforce Public Sector and Omnistudio experience is a must
• Experience with iPaaS platforms such Mulesoft, Dell Boomi, etc.
• Strong understanding of Salesforce architecture, data model, and best practices
• Proven experience leading the design and development of Salesforce-based solutions for clients
• Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders
• Strong team player and leadership skills
• Experience leading and managing teams of developers, including setting goals and objectives, allocating resources, and providing mentorship
• Experience with Agile development methodologies and tools, such as Scrum and Jira
• Strong understanding of software development life cycle (SDLC) and experience with software development best practices
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Salesforce certifications, such as Salesforce Certified Platform Developer I, Salesforce Certified Advanced Administrator, and Salesforce Certified Sales/Service Cloud Consultant are a plus.
• Experience working with third-party Salesforce-based apps, such as Salesforce Einstein, Salesforce Pardot, and Salesforce Einstein Analytics, Nintex Docugen, DocuSign.
• Strong knowledge in Salesforce Automation and process automation using flows, process builders and triggers
• Experience in implementing Salesforce Communities and Lightning web components
• Ability to work with various departments to facilitate the execution of a proposed project plan
• Must be able to work according to Australia Time Zone hours.

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/-
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• Optional Food Wallet (up to Rs. 2500 per month)
• Offered as a tax saver component
• Part of the special allowance component in the CTC
• Monthly Internet Reimbursement of upto Rs. 1,000
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & other