Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Openview Technologies Pvt Ltd
>
L2 Technical Support Engineer

L2 Technical Support Engineer

Openview Technologies Pvt Ltd

3 - 6 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

Apply

Skills Required

support network troubleshooting management configuration dhcp ip servicenow freshservice analysis coordination documentation compliance security communication

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are hiring L2 Desktop / Technical Support Engineers - Pune (On-site)We have an opening for experienced and dedicated L2 Engineers who can handle advanced desktop, system, and basic network issues with minimal supervision.This role requires strong troubleshooting, ownership, and hands-on technical expertise.

Position :

L2 Desktop / Technical Support Engineer

Experience :

3- 6 Years (Mandatory)

Joining :

Immediate Joiners Only

Work Locations :

Chakan | Viman Nagar | Parwadi (Pune)

Employment :

Full-Time, On-site

Key Technical Requirements

We are looking for candidates who have strong hands-on experience in :

Advanced Windows OS troubleshooting (BSOD, boot failure, performance issues)
Joining systems to the domain & resolving domain-related issues
Active Directory : user management, groups, OUs, password resets
Group Policy (GPO) configuration & troubleshooting
Office 365 & Outlook configuration, profile management
Understanding of OST/PST, mailbox issues, sync problems
Printer hardware troubleshooting (toner, cartridge, drum, fuser)
L2-level network troubleshooting (LAN, DHCP, DNS, IP conflict)
Basic switch configuration knowledge
ITSM tools such as ServiceNow, ManageEngine, Freshservice etc.
Event Viewer logs analysis & error diagnosis
Coordination with L3/Vendor teams for escalations

Additional Responsibilities

Provide on-site support across assigned Pune locations
Maintain documentation for incidents & resolutions
Ensure SLA compliance & proper ticket management
Communicate effectively with users & internal teams
Maintain system security hygiene & follow IT processes

Who Should Apply

Candidates with 3-6 years of L2 technical support experience
Immediate joiners only
Strong technical troubleshooting skills
Good communication and professional behaviour
Comfortable working on-site

(ref:hirist.tech)

More Jobs at Openview Technologies Pvt Ltd

Helpdesk Executive

Erandwane, Pune, Maharashtra

Experience: Not specified

Salary: Not disclosed

Desktop Engineer

Prabhadevi, Mumbai, Maharashtra

Experience: Not specified

INR 0 - 0 Lacs

Desktop Engineer

palghar, maharashtra

Experience: Not specified

INR 0 - 0 Lacs

Technical Support L1 Engineer [Hardware & Network]

pune, maharashtra, india

2.0 - 2.0 yrs

Salary: Not disclosed

Technical Support L1 Engineer

maharashtra

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.