Job description: Person should be having understanding of call handling. Should have complete understanding of Tickets Should be having good communication skills both written and verbal Should be aware of incident, request and problem management Selected candidate will be responsible for logging calls in tool and following up till closure. Have to keep users updated and should have endless coordination with cross domains or global team Direct unresolved issues to next level or ensure timely escalations Preparing and publishing daily, weekly report. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Shift: Day shift Ability to commute/relocate: Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Service Desk: 2 years (Preferred) Language: English (Required) Work Location: In person
Provide Desktop, Laptop and Server L1 level support. Diagnose and resolve technical issues. Outlook configuration,VPN Ensuring proper escalation / resolution of Wan Issues ,Security patches ,Antivirus & Rogues Installation,Configuration,Upgradation and Troulshooting of OS, Job Type: Full-time Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Ability to commute/relocate: Prabhadevi, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: IT: 2 years (Required) Work Location: In person
Provide Desktop, Laptop and Server L1 level support. Diagnose and resolve technical issues. Outlook configuration,VPN Ensuring proper escalation / resolution of Wan Issues ,Security patches ,Antivirus & Rogues Installation,Configuration,Upgradation and Troulshooting of OS, Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Ability to commute/relocate: Prabhadevi, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: IT: 2 years (Required) Work Location: In person
⚡ We Are Hiring – L1 Engineer (Technical & Desktop Support) ⚡ This is an opportunity for motivated IT professionals who are serious about building a career in Technical Support & Desktop Support. We are looking for candidates with the right skills, dedication, and eagerness to grow with us. 📍 Location: Chakan Pune 💼 Experience: 6 months - 2 years Only 💰 Salary: ₹5,000 – ₹10,000 (for freshers with 6+ months) | ₹15,000 Fixed 🚀 Rotational shifts | Rotational week off 🚀 Joiners: Immediate joiners preferred Key Responsibilities: Provide first-level technical & desktop support for hardware, software, and networking issues Troubleshoot and resolve OS, MS Office, email configuration, and antivirus-related problems Handle desktop, laptop, and printer incidents with accuracy Escalate complex issues to L2/L3 support and ensure timely resolution Maintain proper records of support requests and resolutions What We’re Looking For: Hands-on knowledge in desktop support, hardware/software troubleshooting, OS installation Basic networking knowledge (LAN/WAN, IP configuration, connectivity) Strong communication and customer-handling skills Relevant IT certifications (CCNA, MCP, MCSA, etc.) will be considered an advantage Candidates who are serious about developing a long-term career in IT support 📩 If this opportunity matches your skills and aspirations, share your CV via DM or email at apurva.openview.technology@gmail.com
As an L1 Engineer (Technical & Desktop Support) at our company in Chakan, Pune, you will have the opportunity to grow your career in Technical Support & Desktop Support. We are seeking individuals with the right skills, dedication, and eagerness to progress with us. Immediate joiners are preferred for this role. **Key Responsibilities:** - Provide first-level technical & desktop support for hardware, software, and networking issues - Troubleshoot and resolve OS, MS Office, email configuration, and antivirus-related problems - Handle desktop, laptop, and printer incidents with accuracy - Escalate complex issues to L2/L3 support and ensure timely resolution - Maintain proper records of support requests and resolutions **What We're Looking For:** - Hands-on knowledge in desktop support, hardware/software troubleshooting, and OS installation - Basic networking knowledge (LAN/WAN, IP configuration, connectivity) - Strong communication and customer-handling skills - Relevant IT certifications (CCNA, MCP, MCSA, etc.) will be considered an advantage - Candidates committed to developing a long-term career in IT support If you are motivated and possess the skills mentioned above, please share your CV via DM or email at apurva.openview.technology@gmail.com.,