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AES Technologies India Pvt Limited
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L2 Application Support Engineer – Enterprise Data Warehouse (AWS) Hot

L2 Application Support Engineer – Enterprise Data Warehouse (AWS) Hot

AES Technologies India Pvt Limited

3 - 5 years

0 Lacs

Coimbatore Tamil Nadu India

Posted:2 weeks ago| Platform:

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Skills Required

support data aws etl pipeline monitoring apache airflow triage engineering management troubleshooting service servicenow analysis checks integrity automation redshift automate python scripting devops patching scaling reporting documentation audit compliance talend sql jira postgresql mysql iam masking communication certifications analytics itil

Work Mode

Remote

Job Type

Full Time

Job Description

Title: L2 Application Support Engineer – Enterprise Data Warehouse (AWS)Job Location: remoteExperience 3 -5 yearsNeed immediate joinersWork Schedule:24x7 rotational shifts, weekend support, with on-call availability for high-priority batch or data issues.

Key Responsibilities

ETL & Data Pipeline Monitoring

Monitor daily ETL jobs and workflows using tools like Apache Airflow, AWS Glue, or Talend.
Handle data ingestion failures, perform initial triage and escalate to L3 or data engineering if needed.
Maintain job runbooks, batch schedules, and alert configurations.

Incident & Problem Management

Provide L2-level troubleshooting and resolution for data warehouse issues and outages.
Log incidents and service requests in ITSM tools (e.g., ServiceNow, Jira).
Perform root cause analysis (RCA) and create post-incident reports.

Data Quality & Validation

Run and validate data quality checks (e.g., nulls, mismatches, record counts).
Ensure integrity of data ingestion from source systems (e.g., Finacle, UPI, CRM).
Collaborate with business analysts and QA teams to confirm expected outputs.

Cloud Operations & Automation

Monitor AWS services (Redshift, S3, Glue, Lambda, CloudWatch, Athena) and respond to alerts.
Automate recurring support tasks using Python, Shell scripting, or Lambda triggers.
Work closely with cloud DevOps or engineering teams for patching, scaling, or performance tuning.

Reporting & Documentation

Maintain support documentation, knowledge base articles, and daily handover reports.
Assist in preparing monthly uptime/SLA reports.
Participate in audit reviews and ensure compliance logs are retained.

Technical Skills

AWS Services: Redshift, S3, Glue, Athena, Lambda, CloudWatchETL Tools: AWS Glue, Apache Airflow, TalendScripting: Python, Shell, SQL (advanced)Monitoring: AWS CloudWatch, Grafana, Prometheus (optional)ITSM: ServiceNow, JiraDatabase: PostgreSQL, Redshift SQL, MySQLSecurity: IAM policies, data masking, audit logs

Soft Skills & Functional Knowledge

Good understanding of data warehousing and BI principles.
Excellent communication skills to liaise with business, operations, and L3 teams.
Analytical thinking and a proactive problem-solving approach.
Ability to handle high-pressure production issues in real-time.

Preferred Certifications

AWS Certified Data Analytics – Specialty (preferred)
AWS Certified Solutions Architect – Associate
ITIL Foundation (for incident/change processes)

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L2 Application Support Engineer – Enterprise Data Warehouse (AWS) Hot

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L2 Application Support Engineer – Enterprise Data Warehouse (AWS) Hot

AES Technologies India Pvt Limited

Coimbatore, Tamil Nadu, India

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L2 Application Support Engineer – Enterprise Data Warehouse (AWS) Hot