L1 – OCP Monitoring & Support Operations

Nomiso

1 - 4 years

3 - 6 Lacs

Noida

Posted:4 days ago| Platform:

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Skills Required

operational support project management it services incident management itil operations management team management networking change management production support technical support service delivery application support it infrastructure

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as an L1 OCP Monitoring & Support Operations specialist. The ideal candidate will have a strong background in IT Services & Consulting, with excellent monitoring and support operations skills.

Roles and Responsibility

Monitor and analyze system performance to identify areas for improvement.
Provide technical support and troubleshoot complex issues.
Collaborate with cross-functional teams to resolve operational problems.
Develop and implement process improvements to increase efficiency.
Ensure compliance with industry standards and best practices.
Participate in on-call rotations for 24/7 support.

Job Requirements

Strong understanding of monitoring and support operations principles.
Excellent problem-solving and analytical skills.
Ability to work effectively in a fast-paced environment.
Strong communication and collaboration skills.
Experience with IT services and consulting projects.
Familiarity with industry-standard tools and technologies.

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