Kotak Mahindra Bank Ltd | Virtual Relationship Manager / Tele-Sales.

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Virtual Relationship Manager For Thane-(Wagle Estate) Location.

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Job Designation:

Job Grade:

Job Location:

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Completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.

Must be Experience:

• Candidate must be carrying at least 1.0 year to 6.0 year experience in sales with Banking or BFSI sectors.
• Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.

• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
• Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.
• This skill will also do sales with assigned customer based mapped to them
• Measure of outcomes NPS, Service Level, Service Quality and Sales.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target)
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
• to the team as guidelines for improving performance.

Other Job Benefits & Features:

=> Two Weekly offs:

=> Shift Timing-:

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Candidate Desire:

• Must be excellent communication skills Verbal & Written.
• Good listening skills and strong communication abilities.
• Female would be preferred, between 20-32 years only of ages.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Eligibility/Experience Criteria:

• Candidate must be carrying at least 1.0 year to 6.0 year experience in sales with Banking or BFSI sectors.
• Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.

Salary Package:

• Annual CTC of Rs.3.00 to 4.50 Lac per annum plus performance based high Incentives.
• Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).

Education Qualification:

• Minimum Graduate with any stream Or
• Post Graduate with any stream.

Hoe To Apply:

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=> Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808

For Any kind of assistance or query call us:

Regards

Career Empower (Hr-Team)

On Behalf of Kotak Mahindra Bank