Key Accounts Manager

Key Responsibilities:

• Own and grow strategic accounts

  , acting as the primary point of contact for enterprise clients across sectors (BFSI, Healthcare, Tech, etc.)
• Develop a deep understanding of client business goals, challenges, and cybersecurity needs to

  position relevant SaaS and managed services solutions

• Work closely with

  pre-sales, technical, and delivery teams

  to ensure solutions are aligned with customer expectations
• Create

  account growth plans

  , drive renewals, and identify cross-sell/upsell opportunities
• Lead QBRs (Quarterly Business Reviews) and stakeholder engagement at CXO levels
• Proactively resolve client issues, ensuring

  high CSAT and retention

• Maintain up-to-date knowledge of Qseaps offerings, cybersecurity market trends, and competitive landscape
• Track and report on account metrics (retention, expansion, health score) using CRM tools

Good to have:

• 3+ years of experience in

  key account management or enterprise sales

  , preferably in

  SaaS, cybersecurity, or IT managed services

• Proven track record of managing and growing large enterprise accounts (ACV 25L–5Cr or more)
• Strong understanding of

  cybersecurity services, compliance (ISO, SOC, NIST), threat intelligence

  , or infrastructure security
• Excellent communication, stakeholder management, and negotiation skills
• Ability to align technical solutions with business problems and present ROI-driven proposals
• Proficiency in CRM systems (Salesforce, Zoho, HubSpot) and account planning tools

Preferred Skills:

• Experience with enterprise sales cycles in

  BFSI, Healthcare, or Manufacturing

  verticals
• Familiarity with cybersecurity solutions such as

  VAPT, MDR/XDR, SIEM/SOC, IAM

  , etc.
• Strong networking abilities within the CISO/CTO community

  Role & responsibilities

Preferred candidate profile