3 - 7 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Key Accounts Manager, you will be responsible for leading and mentoring a team of Key Accounts Executives. You will foster a collaborative environment with cross-functional teams to ensure seamless service delivery. Acting as the main point of contact for assigned clients, you will address any concerns promptly and develop strong relationships to understand their business needs and ensure customer satisfaction. You will identify and prioritize key accounts based on strategic importance and potential for growth. During crucial periods or high-volume situations, you will handle client pressure effectively. Collaboration with internal teams, regular communication of MIS reports to clients, and effective communication to gather feedback are essential aspects of this role. Coordinating with clients for receiving indents, collaborating with operations teams for vehicle placement, and tracking vehicles with support from branches will be part of your responsibilities. Participating in bidding and RFQs, managing contract renewals, and negotiating with key clients are crucial for revenue generation and growth. You will work closely with the sales team to identify upsell and cross-sell opportunities within key accounts and set revenue targets. Developing and executing strategic plans to maximize revenue and growth, staying informed about market trends, competitor activities, and industry developments, and providing regular reports and updates on market conditions will be key elements of your role. This position offers health insurance, provident fund, work from home flexibility, a day shift schedule, yearly bonus, and in-person work location. Join us in this dynamic role where your leadership, collaboration, communication, and strategic skills will contribute to the success and growth of our key accounts and overall business objectives.,

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