Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations. For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. In summary, Instantpay isn't merely a financial platform but an all-encompassing ecosystem addressing diverse financial requirements, catering to both individuals and businesses. We are seeking an experienced Associate to join our Finance department as an Associate - Reconciliation . The ideal candidate should have a minimum of 2 years of experience in a similar role. The primary responsibility of this position is to ensure accurate financial records by reconciling various accounts and transactions. Roles and Responsibilities: Perform daily, monthly, and yearly reconciliation of bank accounts, sales, purchases, and other financial transactions. Identify and resolve discrepancies on time. Collaborate with internal teams to investigate and correct reconciliation errors. Maintain accurate and up-to-date reconciliation documentation. Develop and implement efficient reconciliation processes and procedures. Generate reports summarizing reconciliation results for management review. Stay updated with industry best practices related to reconciliation processes. Handle Vendor escalations and their queries. Requirements & Skills: Bachelor's degree in Finance, Accounting, or a related field. Minimum 2 years of experience in a MIS role. Proficient in using MS Excel. Strong communication skills, both verbal and written. Ability to work independently and collaboratively in a team environment. Basic accounting knowledge is must. Show more Show less
Key Account Manager 📍 Location: Delhi NCR 🧑💼 Experience: Freshers / 6 Months Are you looking to kick-start your career in B2B Sales / Fintech We're on the hunt for a smart, driven individual to join our sales team as a Key Account Manager . 🔹 What You’ll Do: Handle & grow B2B client accounts Support new client acquisition Build strong client relationships Coordinate with internal teams Visit clients when needed 🔹 You Should Have: Good communication skills Interest in sales, fintech or client handling Willingness to travel & learn fast 🎓 Fresh graduates welcome! If you've done an internship or college project in sales/marketing – even better! #Hiring #SalesJobs #FreshersWelcome #KeyAccountManager #DelhiJobs #Fintec
Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations. For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. We are seeking a motivated and detail-oriented candidate to join our Finance team as an Associate. If you have a passion for finance and are eager to grow in this field, we encourage you to apply. Responsibilities:- Perform bank reconciliations, conduct ledger scrutiny, manage accounts receivable and oversee accounts payable processes. Handle GST calculation and file returns. Manage TDS payments and file returns. Generate and process invoices accurately and promptly. Requirements & Skills:- B. Com 1 to 3 years of experience in a similar role. Proficient in MS Excel. Prior experience working with Tally. Strong communication skills, both verbal and written. Ability to work effectively in a team.
Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations. For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. We are seeking a motivated and detail-oriented candidate to join our Finance team as an Associate. If you have a passion for finance and are eager to grow in this field, we encourage you to apply. Responsibilities:- Perform bank reconciliations, conduct ledger scrutiny, manage accounts receivable and oversee accounts payable processes. Handle GST calculation and file returns. Manage TDS payments and file returns. Generate and process invoices accurately and promptly. Requirements & Skills:- B. Com 1 to 3 years of experience in a similar role. Proficient in MS Excel. Prior experience working with Tally. Strong communication skills, both verbal and written. Ability to work effectively in a team.
Roles and Responsibilities: Acquisition of new business accounts Identify new business opportunities within existing key accounts and develop strategies to expand our footprint within these accounts. Develop and maintain strong relationships with key accounts, serving as the main point of contact for all their needs and inquiries. Understand the unique needs and requirements of each key account/ new client and provide tailored solutions to meet their goals and objectives. Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure the successful delivery of products and services to key accounts. Monitor and analyze key account performance metrics, such as revenue growth, customer satisfaction, and retention rates, and provide regular reports to management. Stay up-to-date with industry trends and developments, and proactively share insights and recommendations with key accounts to help them stay competitive. Conducting periodic business reviews to ensure overall customer satisfaction Meet clients at a regular intervals of time. Requirements & Skills: Bachelor's degree in Business Administration, Sales, or a related field. 2 to 4 years of experience in sales, preferably in the payments/B2B/Fintech vertical Proven track record of identifying new accounts, managing and growing key accounts. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong negotiation and problem-solving abilities. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Availability for daily travel to meet with key accounts and attend industry events.
Instantpay , a trailblazer in the digital financial domain, is looking for an Associate - Banking Operations to join our dynamic team. Founded in 2013, Instantpay is dedicated to equip businesses of all scales with advanced banking and financial solutions. Our platform integrates banking, payments, collections, expenses, and developer APIs, offering a comprehensive solution for modern financial needs. Roles and Responsibilities Review and identify the root cause for all escalated service requests and evaluate escalation performance metrics Coordinate with service providers of various services- DMT, AEPS, Recharge, BBPS, etc Take ownership of customers' issues and follow problems (RCA) through resolution Resolve issues related to NEFT, IMPS, AEPS Cashout, and transactions with the help of Internal departments, Banks, NPCI and RBI within defined SLA Coordinate with LEAs and banks for effective and timely resolution of all MHA/Fraud/Chargeback cases Manage tools and software including CRM that facilitate customer success Identify and assess customers' needs, clarify information and provide solutions and alternatives wherever applicable Handle high-level escalations, grievance redressal helpdesk and resolve those cases within TAT Update and maintain escalation process records at each stage, updating the same in management data, and reviewing and adjusting the escalation process accordingly Responsible for communication with banks and merchants Knowledge of processes and procedures that affect dispute processing Check documents related to chargeback queries and revert the concerned stakeholders regarding the same within TAT Maintain a repository of all cases in the database and with accurate chargeback records Desired Candidate Profile Must have experience in handling Law Enforcement Agencies (LEA), Ministry of Home Affairs (MHA), and other regulatory authorities Should have prior experience in coordinating with police authorities for compliance and regulatory matters Must be comfortable with visits to police stations and legal offices for case follow-ups, documentation, and official correspondence Must have experience handling 91 CrPC, 102 CrPC, Summons under Section 160 CrPC, and FIU Notices. Willingness to learn and operate the different platforms within the system. Ability to work both independently and in a team environment. Excellent communication skills (written + verbal) and ability to manage emails and conversations clearly and logically. Open to work in flexible work timings and week offs
Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. The Associate- SEO would be responsible for developing and implementing effective search engine optimization strategies to increase our website's visibility in search engine results. This role would involve keyword research, website analytics, content strategy planning, and staying updated with the latest trends in SEO and digital marketing. Responsibilities:- Conducting thorough SEO audits and creating strategic plans to improve our website rankings. Collaborating with the content team to ensure SEO best practices are followed. Monitoring and analyzing website traffic and rankings to gauge SEO effectiveness. Develop optimization strategies that increase the company's search engine results rankings Developing and implementing link-building strategies aggressively. Research SEO keywords to use throughout the company's website and marketing materials Set measurable goals that demonstrate improvement in marketing efforts Monitor daily performance metrics to understand SEO strategy performance Collaborate with others within the marketing department to manage SEO strategy Write compelling and high-quality website content, including blog posts and page descriptions Update content and website links for maximum optimization and search engine rankings Researching the competitors, both on-site and off-site Performing keyword research for content Writing engaging SEO content along with the Content Optimizing content regularly on the website. Analyzing the website using the analytical tool. Proposing changes in the website content and Improving website performance. Requirements & Skills :- 2-3 years of experience in successfully developing and executing SEO campaigns Understanding of search engine algorithms and ranking methods Experience with SEO industry tools, such as Google Analytics, AHREF, SEMRUSH, Keyword tool, Spy, MOZ, SEM Scoop Knowledge of keyword research and data mining tools Able to complete competitive analysis of other companies within the industry Excellent written and verbal communication skills (email, phone, etc.) Comfortable analyzing high volumes of data on a daily basis Familiarity with WordPress or other content management systems Experience with other aspects of marketing, such as customer growth and promotion, is a plus
Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. The Associate- SEO would be responsible for developing and implementing effective search engine optimization strategies to increase our website's visibility in search engine results. This role would involve keyword research, website analytics, content strategy planning, and staying updated with the latest trends in SEO and digital marketing. Responsibilities:- Conducting thorough SEO audits and creating strategic plans to improve our website rankings. Collaborating with the content team to ensure SEO best practices are followed. Monitoring and analyzing website traffic and rankings to gauge SEO effectiveness. Develop optimization strategies that increase the company's search engine results rankings Developing and implementing link-building strategies aggressively. Research SEO keywords to use throughout the company's website and marketing materials Set measurable goals that demonstrate improvement in marketing efforts Monitor daily performance metrics to understand SEO strategy performance Collaborate with others within the marketing department to manage SEO strategy Write compelling and high-quality website content, including blog posts and page descriptions Update content and website links for maximum optimization and search engine rankings Researching the competitors, both on-site and off-site Performing keyword research for content Writing engaging SEO content along with the Content Optimizing content regularly on the website. Analyzing the website using the analytical tool. Proposing changes in the website content and Improving website performance. Requirements & Skills :- 2-3 years of experience in successfully developing and executing SEO campaigns Understanding of search engine algorithms and ranking methods Experience with SEO industry tools, such as Google Analytics, AHREF, SEMRUSH, Keyword tool, Spy, MOZ, SEM Scoop Knowledge of keyword research and data mining tools Able to complete competitive analysis of other companies within the industry Excellent written and verbal communication skills (email, phone, etc.) Comfortable analyzing high volumes of data on a daily basis Familiarity with WordPress or other content management systems Experience with other aspects of marketing, such as customer growth and promotion, is a plus
Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations. For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. In summary, Instantpay isn't merely a financial platform but an all-encompassing ecosystem addressing diverse financial requirements, catering to both individuals and businesses. We are seeking a smart, presentable individual with excellent communication skills to join our banking operations team. The ideal candidate will be responsible for managing lien accounts, liaising with law enforcement agencies, coordinating data collection, and making key operational decisions. This role requires a proactive approach, strong interpersonal skills, and the ability to work efficiently and decisively with internal and external teams. Key Responsibilities Manage and monitor lien accounts to ensure compliance with banking regulations. Handle fraud-related complaints from law enforcement agencies Receive, review, and assess incoming police complaints from various sources, including law enforcement agencies Conduct thorough investigations to gather evidence, analyze facts, and assess the viability of complaints Collaborate with legal and internal teams to build strong cases Maintain up-to-date records of all complaints, case progress, and relevant documentation Serve as a primary point of contact for government agencies, including law enforcement, regulatory bodies, and other relevant departments Make informed decisions regarding banking operations in accordance with company policies and legal frameworks Travel throughout India as required Key Requirements Strong communication skills with a persuasive approach Presentable and confident when interacting with officials and clients Strong analytical and decision-making skills Ability to work independently and collaboratively Willingness to travel across India Desired Candidate Profile At least 2 years experience in Risk / Fraud Prevention or Operations Candidates with minimum 2 years of experience in Real Estate, Retail Sales or Legal / Liaison roles, who are looking to transition into this field, are encouraged to apply
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Relationship Manager, located in Ingraj Bazar. The Relationship Manager will be responsible for managing and nurturing client relationships, identifying client needs, and providing solutions to meet those needs. The role involves regular client meetings, developing strategies to exceed clients' expectations, and ensuring client satisfaction. Additionally, the Relationship Manager will track client interactions, provide clients with updates on products and services, and address any client concerns or issues promptly. Qualifications Skills in client management, relationship building, and customer service Experience in developing client strategies and providing tailored solutions Strong communication and interpersonal skills Ability to manage multiple client accounts and interactions efficiently Problem-solving skills and ability to handle client concerns effectively Excellent organizational and time management skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or a related field is preferred Experience in the financial services industry is a plus
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