Key Accounts (Account Management)- Assitant Manager

Role

Location

Note

Role Description

This is a full-time, on-site role based in Mumbai for a Key Accounts - Assistant Manager. The role involves managing end-to-end relationships with key accounts to ensure client retention and satisfaction. Responsibilities include crafting business plans, analyzing account performance, identifying upsell opportunities, and executing customer service strategies.

Role & Responsibilities

●  Work on the account growth strategy for clients, i.e. retain clients quarter on quarter and strategize to grow revenue through upselling of new offerings and products

● Own end-to-end relationship with key US and Indian clients, ensuring high client satisfaction and retention.

● Execute programmatic media/ paid media campaigns

● Manage and optimize app campaigns across platforms using MMPs.

● Communicating with clients to ensure that all of their needs are understood and addressed.

● Building strong client relationships to maintain old business and acquire new campaigns

●  Collaborate with various internal departments to ensure that ad campaigns are delivered to meet client expectations

●  Track and resolve key client issues in a proactive manner and manage expectations internally and externally.

●  Influence client strategy by cross-selling and up-selling new market opportunities, products, etc.

Key Requirements

●  3-4 Years of relevant experience.

●  Excellent verbal and written communication skills to communicate product ideas to clients.

● Exceptional analytical skills for analyzing client data

●  Time management and multitasking skills in order to handle multiple tasks and clients at once.

● Advanced motivational and negotiation skills.

●  Experience in account management in mobile/online advertising or direct marketing is preferable.

Mobavenue is a growth & tech platform dedicated to empowering brands, agencies, and publishers with Martech & AdTech solutions to drive growth, engagement, and monetization. Their product suites are purpose-built for certain categories to drive brand performance. It aims to boost mobile and digital businesses success through full-stack programmatic products and services from supply-side to demand-side. These include an SSP, monetization platform, ad exchange, DSP, self-service advertiser platform, first party data platforms, a creative studio and automation platform. We partnered with 200+ direct brands across various Industries such as Fintech, BFSI, Ecommerce, OTT, D2C and Gaming

Please note, only relevant / short listed resumes will be contacted. Also kindly apply if you meet the criteria.