Key Account Manager

About Visit Health

Visit Health is a next-generation health-tech platform, founded in 2016 by BITS Pilani alumni, with a vision to make healthcare accessible, affordable, and preventive. From telemedicine roots, Visit has transformed into a comprehensive wellness ecosystem connecting millions of users with insurers, doctors, and diagnostic partners across India.

We offer services ranging from cashless OPD care, personalized wellness programs, EAP support, to preventive screenings—serving over 5 million users and 2,500+ corporate clients.

Associate / Senior Associate - Key Account Manager

Responsibilities

• Building long term relationship with key clients.
• Increasing existing volumes by interacting regularly with client’s and also helping the sales team by cross selling and upselling the service or product
• Monitoring all the set SLA’s by periodical reviews with different stakeholders
• Act as point of contact for complaints or grievance management
• Ensuring the medical appointments scheduling within TAT of 4 hours
• Arranging monthly/weekly review calls with the Insurer
• Collaborating closely with other departments (like Call Centre, QC Team, Billing Team, other location Branches) to build strategies
• Ensuring regular MIS flow to the Insurer as per the required format and data make sure the medical reports TAT targets are met month on month.
• Escort the HNI customers for their medical check-up as and if required

Qualifications

• Bachelor's degree or equivalent experience in Business
• 3+ years' of relevant work experience
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

vimarsha.p@getvisitapp.com

Thank You!!