Key Account Manager

About the Role

Key Account Manager (Individual Contributor)

managing and growing large enterprise accounts

Key Responsibilities

• Manage a portfolio of large enterprise accounts, serving as the primary point of contact.
• Drive

  farming-led growth

  through upselling, cross-selling, and account expansion strategies.
• Build and nurture long-term relationships with

  CXO-level stakeholders

  and decision-makers.
• Deeply understand client business priorities and align solutions to meet their evolving needs.
• Collaborate with internal teams (product, marketing, delivery) to design and deliver impactful learning solutions.
• Monitor account health, proactively resolve challenges, and ensure a high level of client satisfaction.
• Develop account plans, track revenue forecasts, and consistently meet/exceed account growth targets.
• Stay updated on

  market trends and competitor offerings

  to provide strategic insights.

Requirements

• 5+ years of experience

  in B2B sales/account management.
• Demonstrated success in handling

  large enterprise accounts

  with measurable growth outcomes.
• Strong expertise in

  farming (upselling & cross-selling)

  ; exposure to hunting/new client acquisition is a plus.
• Excellent communication, presentation, and negotiation skills.
• Strong business acumen with the ability to influence and engage with senior leaders.
• Self-starter with the ability to work independently in an

  individual contributor capacity

  .
• Willingness to travel for client engagements as required.
• Bachelor’s degree (MBA preferred).