Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We at upGrad, Hiring for Regional Training Managers Role : RTM ( Assistant Manager) Experience: Minimum 4 Years Expectations: Should be okay to Travel PAN India for Training Purposes Locations: Bangalore Working Days: 5 , But candidate has to be flexible to work on Saturdays as well if required DETAIL DESCRIPTION: Need mature individuals with in-store experience of Retail training. 4-10 Years of experience. High on confidence/energy levels Excellent communication on Verbal English/local language. Willing to travel to conduct sessions. • Has a clear vision of way forward/why he/she wants to be a part of TITAN/TANISHQ/MIA and action plan for initial 100 days. Should bring on table new concepts of Retail training. Design and implement orientation programs for new employees. Assess the training needs of all individuals and teams and conduct training for them. Train the salespeople on how to promote the companys products and services effectively. Perform training sessions with new employees through various methods to engage employees. Implement different sales, customer handling, Customer Service, Escalation etc. training techniques such as gamification, group activities or case studies. ADDIE Model Implementation TNA, TNI Training Measures Collect feedback from management regarding training material and make improvements as per the requirement of people Keep updated records of training materials and modules Document the activities in a report and share the same with higher management Research and implement new training techniques for our organization
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