Retail Training Manager

Hiring Experienced Retail Training Managers – Transform Flagship Retail Experiences

We are on an exciting journey to overhaul select retail stores and elevate them into flagship

retail experiences, with a sharp focus on Customer Experience Transformation.

To make this ambitious vision a reality, we are looking for experienced Retail Training

Managers who can design and drive high-impact, on-ground training interventions that

deliver tangible results.

✅ Key Responsibilities:

• Lead and manage impactful training programs focused on Grooming Standards,

Customer Greetings, and QMS practices.

• Drive strategic initiatives aimed at enhancing Footfall Conversion and improving

overall customer experience.

• Monitor and track training effectiveness via KPIs like Grooming compliance,

Greeting adherence, QMS compliance vs Footfall trends.

• Collaborate closely with store teams and leadership to ensure sustained behavioral

change and performance improvement.

🎯 Main KPIs:

• Grooming Standards Compliance

• Greeting Process Effectiveness

• QMS vs Footfall Enhancement

📋 Payroll & Employment Details:

• Payroll Company: Mercury Solutions

• Location: Various retail stores (on-ground)

• Salary: Up to ₹5.5 LPA

• Location: Mumbai,Delhi,Gurgaon,Pune,Hyderabad & Bangalore