Retail Training Manager

Company Description

Lot Mobiles Pvt Ltd is a leading multi-branded network of retail stores for mobile phones, tablets, and accessories, offering the latest technology and branded gadgets to meet customer needs. With over 130 outlets across Telangana and Andhra Pradesh and plans for expansion, Lot Mobiles aims to provide a comprehensive range of mobile devices and excellent customer service. Our stores feature live product demos and knowledgeable staff to assist with all telecom needs, ensuring a satisfying shopping experience. We are committed to delivering quality, reliability, and value to our customers.

Role Description

This is a full-time on-site role for a Senior Retail Training Manager located in Vijayawada. The Senior Retail Training Manager will be responsible for managing and overseeing training programs, ensuring staff are well-equipped with product knowledge, enhancing customer service skills, and developing training materials. The role involves working closely with store managers to identify training needs, monitoring training effectiveness, and continuously improving training programs to align with company goals.

Qualifications

• Experience in Training Management and Training & Development
• Strong Communication skills and the ability to train effectively
• Customer Service skills to enhance customer interactions
• Experience in developing and implementing training programs
• Excellent leadership and organizational skills
• Ability to work on-site in Vijayawada
• Relevant certifications or degrees in training, management, or related fields is a plus