Key Account Manager

Job Title: Social Media Key Account Manager

Experience: 2–4 years in social media management & client servicing

About the Role

We are looking for a Social Media Key Account Manager to handle and grow our key client accounts. You will be the primary point of contact for clients, ensuring smooth communication, delivering impactful social media strategies, and ensuring timely execution with the creative and performance teams.

Key Responsibilities

1. Client Relationship Management

• Act as the main liaison between the agency and assigned key clients.
• Understand client objectives, brand voice, and target audience to create effective strategies.
• Conduct regular review calls/meetings and present performance reports.

2. Social Media Strategy & Execution

• Develop, plan, and oversee end-to-end social media campaigns.
• Work with design, content, and ad teams to deliver high-quality creatives and posts.
• Ensure brand consistency across all platforms (Instagram, Facebook, LinkedIn, Twitter, etc.).

3. Performance Monitoring & Reporting

• Track KPIs (engagement, reach, CTR, conversion rates).
• Analyze data to optimize strategies and achieve client goals.
• Prepare monthly/quarterly performance reports for clients.

4. Internal Coordination

• Collaborate with creative, copywriting, ad, and influencer teams to deliver projects on time.
• Ensure timely approvals and feedback cycles.

Key Skills & Requirements

• Proven experience in social media account management for multiple brands.
• Strong understanding of social media platforms, algorithms, and trends.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in social media analytics tools (Meta Business Suite, Google Analytics, etc.).
• Ability to handle multiple clients and meet tight deadlines.
• Creative thinking with a problem-solving approach.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social media management: 3 years (Required)

Work Location: In person