Key Account Manager (IT Hardware)

Location: Mumbai

Job Summary:

we are seeking an experienced Key Account Manager with a strong background in IT B2B hardware and services. The role focuses on managing strategic enterprise accounts, driving revenue growth, strengthening long-term customer relationships, and expanding business opportunities within assigned accounts.

Key Responsibilities:

• Manage and grow a portfolio of key enterprise and strategic accounts
• Act as the primary point of contact for customers, ensuring high levels of satisfaction and trust
• Drive account revenue growth through cross-selling and upselling of IT hardware, infrastructure, and services
• Develop and execute account plans aligned with customer business goals
• Identify new business opportunities within existing accounts and convert them into revenue
• Coordinate with internal teams (pre-sales, delivery, OEM partners, logistics, finance) to ensure seamless execution
• Lead negotiations, pricing discussions, and contract renewals
• Track customer requirements, RFPs, and procurement cycles
• Monitor market trends, customer feedback, and competitive landscape
• Ensure timely closure of deals and achievement of revenue targets
• Maintain accurate forecasting and reporting in CRM systems

Required Skills & Qualifications:

• 7+ years of experience in B2B sales or account management within IT hardware and services
• Strong exposure to enterprise customers and large accounts
• In-depth understanding of IT hardware solutions (end-user computing, data center, networking, storage, etc.)
• Experience working with OEMs and technology partners
• Excellent relationship management and stakeholder engagement skills
• Strong negotiation, presentation, and communication abilities
• Proven track record of meeting or exceeding revenue targets
• Ability to work independently and manage complex sales cycles
• Proficiency in CRM tools and MS Office
• Experience working with system integrators or IT solution providers
• Exposure to government, BFSI, manufacturing, or large enterprise accounts
• Bachelor’s degree in Engineering, Business, or a related field (MBA preferred)

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹2,000,000.00 per year

Work Location: In person