Key Account Manager

The role involves driving the fast-growing e-commerce business and ensuring the overall success of the channel. You will engage with key customers to build strong relationships and develop Joint Business Plans (JBP). Planning and implementing the 6P Strategy with customers will be a key responsibility, ensuring alignment with quarterly Grids for promotions, activations, content, pricing, and visibility. Collaboration with Brand and Digital teams will be necessary to integrate and execute brand strategies online. Working closely with the field and operations teams is essential to ensure seamless business deliveries. You will be expected to explore new business formats and stay updated on evolving trends. Identifying impactful insights through platform engagement and analytics tools will be crucial for decision-making. Promo & Budget Planning, as well as customer-level spend planning, are integral parts of the role to maintain profitability at the customer level. Ownership of Customer level Commercial business planning (CBP) for stock planning and coordination with the field/operations team for smooth business delivery will be part of your responsibilities. Collaborating with CSNL for the transition to Direct and managing Direct deliveries will also be a focus area. Qualifications required for this role include an MBA or equivalent from a reputable institute, along with a minimum of 4 years of post-qualification experience in General Trade/Modern Trade/E-commerce, preferably in consumer products/FMCG. We are an Equal Opportunity Employer, valuing diversity in our workforce to effectively operate in the diverse business environment we serve.,