Clari5 - A Perfios Company

Role Overview Responsible for maintaining and expanding relationships with significant clients, ensuring their needs and expectations are met, and acting as the key interface between the customer and internal teams. The role involves both developing existing accounts and generating new business opportunities Key Responsibilities Develop trust relationships with a portfolio of major clients to ensure loyalty and prevent defection to competitors.Acquire a thorough understanding of key customer needs and requirementsExpand relationships with existing customers by proposing solutions that meet their objectivesEnsure correct products and services are delivered to customers in a timely mannerServe as the communication link between key customers and internal teamsResolve issues and complaints to maintain client trustGenerate new sales and business opportunitiesPrepare regular progress reports and forecasts Additional Clari5-Specific Duties Create revenue strategies, account plans, and business processes for dedicated account managementWork closely with partners/clients to deliver on revenue targetsAdvise and influence customers using consultative selling techniques and relevant campaignsExecute high-quality discussions with customer IT business leaders to influence strategyContinuously develop accounts for repeat business and proactively seek new opportunitiesMap key players and determine/document sales strategies for new initiativesDevelop understanding of political relationships and their impact on buying behavior Required Skills & Experience Proven experience as a key account manager or in business development, preferably in IT, banking, or BFSI sectorExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills; ability to build relationships at all organizational levelsExcellent organizational, problem-solving, and negotiation skillsAttention to detail, analytical mindset, and ability to work in a fast-paced environmentAbility to influence customer decisions and develop ROI frameworksLeadership skills for motivating teams Education/Qualifications Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.MBA or equivalent is an advantageCandidate should have overall experience of (7-15yrs) yrs of experience. And preferably into Account Management or have worked in clients facing roles for at-least 5yrs. Key Attributes Team player with a keen eye for detail and problem-solving skillsHigh motivation and adaptability to changing environmentsAbility to juggle multiple responsibilities and work across geographiesSuperior communication and presentation skills Reporting/Deliverables Regular reports on account progress, sales forecasts, and key account metrics for internal and external stakeholders

Senior Presales Consultant – Join the Mission to Stop Financial Crime Locations: Bangalore | Gurgaon | Mumbai At Clari5 , we protect 1 billion banking customers across 15 countries , helping the world’s leading financial institutions fight financial crime in real time. Our AI- and ML-powered fraud prevention platform is redefining how banks think about risk. As a Senior Presales Consultant , you won’t just pitch software—you’ll help clients visualize the future of secure banking. You’ll be the critical bridge between technology and business , shaping complex solutions that prevent fraud before it happens. This is your chance to join a category leader , work alongside visionary banking teams, and help global banks protect what matters. What You’ll Do: 💡 Become a Trusted Advisor: Develop deep expertise in Clari5’s fraud and risk solutions and how they solve real-world banking challenges. Understand our customers’ environments and consult them with insights that truly matter. 🎯 Drive Strategic Sales Success: Partner with Sales to develop tailored solution strategies. Deliver impactful demos and presentations that win hearts, minds—and deals. Handle technical objections with confidence and precision. 🛠️ Design Solutions That Matter: Craft customized solution architectures and proofs of concept that show clients what’s possible. Contribute to winning RFPs with sharp, technically sound responses. 🤝 Engage Banking Leaders: Build strong, consultative relationships with client stakeholders. Conduct needs assessments and translate them into solution narratives. 📣 Collaborate Across Teams: Channel customer feedback to product and engineering teams for continuous innovation. Work with marketing to co-create technical content, case studies, and whitepapers. 🌱 Lead & Mentor: Coach junior team members, share best practices, and run internal enablement sessions. What You Bring: ✔️ 6–12 years of presales or solution consulting experience in banking or FinTech ✔️ Deep understanding of core banking, fraud management, or AML solutions ✔️ Strong storytelling and presentation skills—you bring ideas to life ✔️ Proven track record of supporting large enterprise deals and driving value conversations ✔️ Experience with RFPs, solutioning, and technical documentation ✔️ Ability to work seamlessly with cross-functional teams in a dynamic environment ✔️ Willingness to travel for client meetings and key engagements ✔️ Bachelor’s degree required; Master’s preferred Why Clari5? 🔒 Work on mission-critical solutions that protect economies and people 🌍 Engage with the top banks across 15 countries 🚀 Help shape the future of real-time, AI-powered fraud prevention 🎯 Join a high-performance team where your impact is visible, every day 📧 Ready to help banks outsmart financial crime? Send your profile to: asha.r@customerxps.com

Should be a team player with a keen eye for detail and problem-solving skills. Primary responsibility is to build programs as per the goal including implicit needs with required efficiency. Responsibilities Looking for an individual contributor with hands-on development experience. Writing and implementing programs that work as per specifications Ensure they maintain a good balance between efficiency and readability. Unit testing and evaluating new programs. Identifying areas for modification in existing programs and subsequently developing the modifications/changes. Developing quality assurance procedures. Troubleshoot, debug and upgrade existing software. Qualification Bachelor’s degree in computer science or higher. Required Skills 2+ years of working experience in the software industry. Good hands-on experience of Java, Spring boot, Security & UI. Knowledge of coding languages (e.g. Java, JavaScript, Golang) and frameworks/ systems (e.g. Git/SVN). Experience with Relational databases or ORM frameworks like hibernate, kafka, redis. Experience working with container technology. The ability to learn new technologies quickly. An analytical mind – should enjoy problem solving Good communication skills – both written and verbal. Attention to detail and desire to probe further into data

As a Systems Support Engineer at our globally expanding team, you will be an integral part of a dedicated group focused on providing exceptional support for our cutting-edge real-time product. Your role will involve efficiently resolving technology and functional issues across all products, taking ownership of user problems, and following established processes to ensure timely resolutions. You will play a key role in maintaining our high standards of customer service and technical support. Your responsibilities will include providing first-tier phone and email support, proactively addressing user issues, adhering to support request processes, reporting critical business impact issues, escalating unresolved problems to the appropriate teams, and logging all calls in the ticketing system. You will also be responsible for keeping users and management informed during downtimes, expanding your knowledge of organizational software and hardware, troubleshooting customer issues, and preparing accurate reports. To excel in this role, you should have experience in customer support within an enterprise software environment, familiarity with Linux or UNIX administration, hands-on experience with web servers like Apache and databases such as SQL Server or MySQL, proficiency in scripting languages, and exposure to ticketing tools like Jira or Freshdesk. Additionally, you should be willing to work shifts, be on call, and put in extra hours when necessary. Strong communication skills, a fast learning ability, a collaborative approach to problem-solving, and a customer-focused mindset are essential for success in this position. Preferred qualifications include flexibility with rotational shifts, exposure to client sites, and experience in the financial services or banking industry. A bachelor's degree or equivalent combination of education and experience is required for this role. Join our team and be part of a category leader in Financial Crime Risk Management Systems. Our innovative approach to combating financial fraud using AI technology has earned global recognition, and we are looking for dedicated professionals to help us continue our mission of providing top-tier support to our valued clients.,

Role Overview We are looking for a dynamic and results-driven Product Manager with a strong background in BFSI and a proven track record in product lifecycle management . The ideal candidate will have hands-on experience in client interactions, product strategy, and market analysis . Exposure to the fraud prevention and risk management domain is a plus. Key Responsibilities Product Strategy & Roadmap: Define and drive the product vision, strategy, and roadmap based on market needs and business goals. Client Engagement: Act as a bridge between customers and internal teams to gather requirements, understand pain points, and deliver client-centric solutions. Cross-functional Collaboration: Work closely with engineering, sales, marketing, and customer success teams to ensure seamless execution of product features and enhancements. Market Research & Competitive Analysis: Stay updated with BFSI industry trends, fraud detection techniques, and regulatory requirements to build a competitive product. Product Development & GTM (Go-to-Market): Lead the product development lifecycle from concept to launch, ensuring timely delivery and adoption. Stakeholder Management: Communicate effectively with internal and external stakeholders, ensuring alignment on product priorities and business objectives. Data-Driven Decision Making: Leverage analytics and customer feedback to iterate and improve product offerings. Key Requirements Experience: Minimum 5 years in Product Management, preferably in a BFSI-focused organization. Client-Facing Exposure: Strong experience in engaging with banks, financial institutions, and fintech clients to understand their needs. Industry Expertise: Deep understanding of the BFSI ecosystem, regulatory landscape, and financial technology. Fraud Risk Management (Preferred): Prior experience in fraud detection, transaction monitoring, or financial crime prevention is an added advantage. Technical Knowledge: Understanding of API integrations, banking core systems, risk analytics, and digital banking solutions is beneficial. Communication & Leadership: Strong ability to present, negotiate, and drive consensus among cross-functional teams. Why Join Us? Opportunity to work on cutting-edge fraud prevention & risk management solutions. Collaborate with leading banks & financial institutions on next-gen digital banking products. Fast-paced, innovation-driven environment with career growth opportunities.

We are seeking an experienced Implementation Project Manager to take charge of and execute enterprise-scale application implementation projects for our esteemed clients, primarily leading Banks in India and other regions. As the Project Manager, your primary responsibility will be ensuring successful and timely delivery of solutions with a strong emphasis on quality and consistency. Collaborating closely with both our internal team and the client's team, you will play a crucial role in defining functional requirements, documenting solution designs, and specifying requirements for custom coding, integrations, and reports. Your expertise in Database Management (Oracle/ MS SQL) and Core Banking applications will be essential, along with a solid background in project planning, management, and documentation. Key Responsibilities: - Define functional requirements and document solution design in collaboration with project teams. - Specify requirements for custom coding, integrations, and reports, and assist QA in creating test cases. - Ensure seamless integration of our application with the client's system, resolving any arising issues. - Oversee installation, configuration, integration, testing, training, and documentation processes. - Monitor project milestones, manage scope, timeline, budget, and deliverables effectively. - Implement stakeholder and team management best practices. - Obtain client sign-off for key project milestones. Qualifications: - Minimum 2 years of experience in leading enterprise-scale banking product implementations. - At least 4 years of experience in product development, implementation, training, design specification, and system configuration. - Proficient in stakeholder management, collaboration, and project task completion. - Strong verbal, written, and presentation skills. - Additional skills in Financial Services or Banking applications are advantageous. - Self-motivated, results-oriented, and committed to high standards and continuous improvement. - Ability to take ownership, drive actions to closure, and contribute effectively as a team player. Education: - Graduates / Post Graduates, preferably in engineering from reputed institutions. - 7-12 years of industry experience. Join our esteemed organization that has been recognized as a Category Leader in Financial Crime Risk Management Systems and awarded for Best Fraud Detection Product. We take pride in redefining real-time, cross-channel banking Enterprise Fraud Management using cutting-edge AI technologies. Be a part of our innovative journey and contribute to securing global banking transactions with our flagship product Clari5.,

Come aboard our growing global team and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create customer-centric predictable enterprises and we do this by directing intelligence to the heart of every customer interaction, in real-time. We are seeking sharp, energetic Systems Support Engineers to help us keep pace with our global expansion. You'll be a core member of a specialist team that is passionate about rendering support to our flagship real-time product. Bring your skills, experience, and passion, and we will give you the springboard for your ambitions. As a Systems Support Engineer, your responsibilities will include rendering exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products. You will take ownership of user problems, be proactive when dealing with user issues, follow established processes while handling support requests, report any issues that may significantly impact the business, and follow standard procedures for proper escalation of unresolved issues to appropriate internal teams. Additionally, you will ensure all calls are logged in the ticketing logging system, update every activity, notify users and management during downtimes with complete information, identify and learn more about the software and hardware used/supported by the organization, research, diagnose, troubleshoot and identify solutions to resolve customer issues, prepare accurate and timely reports, and document knowledge in the form of knowledge base tech notes and articles. You should have experience in Customer Support with an enterprise software organization, knowledge of Linux or UNIX administration, hands-on experience in managing web servers, elementary database operational knowledge, proficiency with Scripting or other programming languages, hands-on experience with ticketing tools, readiness to work shifts and/or be on call, excellent communication skills, the ability to learn new technologies, work with a cross-functional team, make complex technical matters easy-to-comprehend for non-technical persons, and have a strong sense of urgency and customer orientation. Additionally, being flexible with rotational shifts, exposure at client sites, experience in the Financial Service industry or Banking applications, and a Bachelor's degree or equivalent combination of education and experience will be beneficial. Join us at CustomerXPs, a Category Leader in Financial Crime Risk Management Systems for Enterprise Fraud, where we redefine real-time, cross-channel banking Enterprise Fraud Management using AI to combat financial crime effectively.,

🚀 Key Responsibilities Act as the technical owner and point of contact from pre-sales through delivery for enterprise client engagements. Translate complex business requirements into scalable, extensible, and secure solution architectures. Design and document high-level and low-level architectures using industry best practices and patterns. Provide technical leadership across multiple projects, ensuring alignment with architectural standards and delivery goals. Conduct architectural assessments, POCs for clients and internal stakeholders. Collaborate with product owners, delivery managers, engineers, and clients to ensure architectural integrity throughout the SDLC. Evaluate and select appropriate tools, frameworks, platforms, and third-party services. Review code, configurations, and deployments for technical consistency and risk mitigation. Define and enforce non-functional requirements (performance, scalability, security, resilience). Continuously explore new technologies, patterns, and tools to improve architecture effectiveness and team productivity. 🛠️ Required Skills & Experience 12+ years of hands-on software development and architecture experience, with at least 3+ years in a solution or enterprise architect role. Strong background in Java and the Spring ecosystem (Spring Boot, Data). Deep understanding of API design, integration patterns, message brokers (like Kafka, RabbitMQ), and distributed systems. Hands-on experience with relational databases (PostgreSQL, MySQL, etc.). Proficiency in designing systems for high availability, scalability, performance, and security. Clear understanding of engineering and build processes and DevOps pipelines. Experience in enterprise software domains such as fraud detection, risk management, banking, or financial services is a major plus. 🔍 Soft Skills & Leadership Qualities Strong communication and presentation skills; capable of interfacing with C-level executives and developers alike. Demonstrated ability to influence technical direction across diverse teams. Proactive, self-starter mindset with a passion for solving complex problems. Experience working in agile and cross-functional teams. 🌟 Preferred/Bonus Skills Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect). Familiarity with ML/AI model integration and data pipelines. Exposure to fraud detection or financial compliance workflows. Skills:- Java and Spring Boot

🧠 What You'll Do Lead design and development of highly scalable and performance-sensitive enterprise applications using Java and Spring frameworks. Design non-trivial systems that are secure, robust, and aligned with modern software design principles. Work closely with Solution Architects and cross-functional teams to interpret client requirements and translate them into technical deliverables. Oversee and contribute to full-cycle development: from requirement analysis and technical design to coding, testing, deployment, and support. Mentor and guide junior developers through code reviews, design discussions, and process adherence. Bring improvements in and ensure best practices in coding, architecture, documentation, and DevOps processes. Conduct performance tuning and scalability planning for production-grade systems. Drive automation, CI/CD practices, and code quality through tooling and frameworks. Technical Skills 🛠️ Key Skills & Requirements 8+ years of hands-on development experience with Java 8 and above . Expert hands in Java and Spring Framework. Excellent understanding of data structures, algorithms, and RDBMS concepts (MySQL, PostgreSQL, or Oracle). Practical knowledge of scalable system architectures. Proficient in using build and engineering tools like Maven/Gradle, Git, Jenkins, etc. Comfortable with performance analysis, optimization, and profiling tools. Solid grasp of unit testing frameworks like JUnit and Mockito. Leadership & Process Experience leading software development teams or projects. Strong estimation, scheduling, and resource planning capabilities. Excellent analytical thinking, problem-solving, and decision-making skills. Effective communication and presentation skills; ability to work closely with business and technical teams. Bonus! Experience in fraud detection, risk scoring, or financial compliance systems. Knowledge of domain-driven design, event sourcing, or CQRS. Expertise in ReactJS 🎯 What You Can Expect Work on cutting-edge fraud prevention and risk management solutions used by top financial institutions. Collaborate with a passionate and experienced team in a high-impact domain. Work alongside passionate, talented professionals on impactful challenges. Skills:- Java and Spring Boot

Role Overview We’re looking for a team player with strong problem-solving skills and a sharp eye for detail. You’ll be responsible for building and maintaining efficient, reliable software programs that meet both explicit and implicit requirements. Responsibilities Act as an individual contributor with hands-on development responsibilities Write clean, maintainable code as per specifications Balance code efficiency with readability Perform unit testing and validate outputs Modify existing software based on evolving requirements Develop and enforce quality assurance procedures Troubleshoot, debug, and upgrade existing systems Qualifications Bachelor’s degree in Computer Science or a related field 4+ years of industry experience in software development Required Skills Proficient in Java, Spring Boot, and Security concepts Solid experience with frontend technologies (preferably JavaScript/UI) Familiarity with version control systems (Git/SVN) Knowledge of relational databases, ORMs (like Hibernate), and distributed systems (Kafka, Redis) Experience with container technologies (e.g. Docker, Kubernetes) Ability to quickly learn new technologies and frameworks Strong analytical and debugging skills Good communication skills—both verbal and written High attention to detail and curiosity-driven problem-solving Skills:- Java and Spring Boot

Come aboard our growing global team and work for a category leader with a market presence in 15 countries. You will collaborate with leading financial institutions worldwide who rely on our product innovation to combat the global $4 trillion financial fraud issue. At CustomerXPs, we are committed to creating customer-centric predictable enterprises by infusing intelligence into every customer interaction in real-time. As an IT Infrastructure Analyst at CustomerXPs, your primary responsibility will be managing our expanding IT clients" infrastructure and service delivery. You will play a crucial role in recommending solutions, developing best practices, and ensuring the scalability, performance, and security of our enterprise IT systems. This includes validating and verifying service solutions, managing installations, resolving escalated IT support issues, and maintaining documentation. Your role will involve overseeing the complete installation of our product, including hardware stacks at customer premises and data centers. You will diagnose and solve complex problems in computer systems, address network errors, security issues, and server malfunctions. Additionally, you will collaborate with the IT team to implement upgrades, patches, and troubleshooting measures, documenting changes and adhering to change management procedures. Moreover, you will work closely with the Infrastructure Architect to align plans with security protocols, communicate infrastructure changes to management, and minimize disruptions during transitions. Monitoring network system performance, analyzing infrastructural operations, identifying improvement opportunities, and reporting on gaps will also be part of your responsibilities. Key Skills: - Understanding of IT infrastructure architecture, data centers, and disaster recovery centers - Experience with data center servers, storage, security, backup, and networking technologies - Proficiency in Windows and Linux operating systems, Linux services, and enterprise-level servers - Knowledge of emerging technologies like cloud computing and virtualization - Ability to install, configure, maintain, and support server systems and databases Your Education/Qualification: - Bachelor's degree or MS in Engineering or equivalent - 4 to 7 years of relevant experience Join us at CustomerXPs, an endorsed Category Leader in Financial Crime Risk Management Systems, and be part of our mission to redefine real-time, cross-channel banking Enterprise Fraud Management using advanced AI technology. Our flagship product, Clari5, leverages Automation, AI, Decision Sciences, and Real-time Decisions to secure billions of transactions and millions of accounts globally. With a strong presence in Tier 1 banking institutions across 15 countries, we are committed to driving fraud management strategies and setting industry benchmarks for excellence.,

Come aboard our growing global team and work for a category leader with a market presence in 15 countries. You will have the opportunity to collaborate with some of the leading financial institutions worldwide who rely on our product innovation to combat the global $4 trillion financial fraud problem. Our focus is on creating customer-centric predictable enterprises by infusing intelligence into every customer interaction in real-time. We are currently seeking a dedicated Business Development Leader to drive business expansion and revenue growth. The ideal candidate should possess a good understanding of the market dynamics of BFSI technology, particularly within the Banking industry in the Middle East. Experience in engaging with CXO level stakeholders in the banking sector and familiarity with major CBS players in the region is essential. As a team player with a sharp eye for detail and strong problem-solving skills, you will primarily be responsible for driving business development in the Middle East market. We are looking for a highly motivated individual who thrives in a fast-paced environment and is capable of working across various geographies within the Middle East while managing multiple responsibilities simultaneously. Key responsibilities include developing revenue strategies, creating account plans, and implementing business processes for dedicated account management. You will collaborate closely with our partners and clients across the respective territories to achieve revenue targets. A deep understanding of the IT industry ecosystem, technology players (such as Microsoft), and customer verticals is crucial for success in this role. Your ability to advise and influence customers, develop business needs, and create an ROI framework through consultative selling techniques will be instrumental. The successful candidate will demonstrate proven leadership skills in building and motivating high-performance sales teams. Utilizing a structured approach for identifying and measuring the quality of potential new business initiatives, you will proactively prospect in the territory to create opportunities and engage with top management level. By mapping out key players for potential new business initiatives and determining an appropriate sales strategy, you will contribute to the overall growth and success of the organization. This position is based out of India and requires a minimum of 5 years of Business Development experience in Global IT and Banking/BFSI with end-to-end sales responsibilities. Preferred experience in software solution sales, along with the ability to adapt to the dynamic market environment, is highly desirable. Strong attention to detail, exceptional communication and presentation skills, and a desire to delve deeper into data are essential qualities for this role. The ideal candidate should hold a B.Tech/BE and/or MBA qualification to effectively fulfill the responsibilities of the position. Join us in our mission to redefine real-time, cross-channel banking Enterprise Fraud Management using AI as a central nervous system to combat financial crime. Our flagship product, Clari5, is trusted by Tier 1 banking customers across 15 countries for driving their fraud management strategies and has received global industry acclaim for its innovative approach to risk management. Be a part of our dynamic team and contribute to our continued success in shaping the future of financial crime risk management systems.,