Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Role Overview Responsible for maintaining and expanding relationships with significant clients, ensuring their needs and expectations are met, and acting as the key interface between the customer and internal teams. The role involves both developing existing accounts and generating new business opportunities Key Responsibilities Develop trust relationships with a portfolio of major clients to ensure loyalty and prevent defection to competitors.Acquire a thorough understanding of key customer needs and requirementsExpand relationships with existing customers by proposing solutions that meet their objectivesEnsure correct products and services are delivered to customers in a timely mannerServe as the communication link between key customers and internal teamsResolve issues and complaints to maintain client trustGenerate new sales and business opportunitiesPrepare regular progress reports and forecasts Additional Clari5-Specific Duties Create revenue strategies, account plans, and business processes for dedicated account managementWork closely with partners/clients to deliver on revenue targetsAdvise and influence customers using consultative selling techniques and relevant campaignsExecute high-quality discussions with customer IT business leaders to influence strategyContinuously develop accounts for repeat business and proactively seek new opportunitiesMap key players and determine/document sales strategies for new initiativesDevelop understanding of political relationships and their impact on buying behavior Required Skills & Experience Proven experience as a key account manager or in business development, preferably in IT, banking, or BFSI sectorExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills; ability to build relationships at all organizational levelsExcellent organizational, problem-solving, and negotiation skillsAttention to detail, analytical mindset, and ability to work in a fast-paced environmentAbility to influence customer decisions and develop ROI frameworksLeadership skills for motivating teams Education/Qualifications Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.MBA or equivalent is an advantageCandidate should have overall experience of (7-15yrs) yrs of experience. And preferably into Account Management or have worked in clients facing roles for at-least 5yrs. Key Attributes Team player with a keen eye for detail and problem-solving skillsHigh motivation and adaptability to changing environmentsAbility to juggle multiple responsibilities and work across geographiesSuperior communication and presentation skills Reporting/Deliverables Regular reports on account progress, sales forecasts, and key account metrics for internal and external stakeholders
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Senior Presales Consultant – Join the Mission to Stop Financial Crime Locations: Bangalore | Gurgaon | Mumbai At Clari5 , we protect 1 billion banking customers across 15 countries , helping the world’s leading financial institutions fight financial crime in real time. Our AI- and ML-powered fraud prevention platform is redefining how banks think about risk. As a Senior Presales Consultant , you won’t just pitch software—you’ll help clients visualize the future of secure banking. You’ll be the critical bridge between technology and business , shaping complex solutions that prevent fraud before it happens. This is your chance to join a category leader , work alongside visionary banking teams, and help global banks protect what matters. What You’ll Do: 💡 Become a Trusted Advisor: Develop deep expertise in Clari5’s fraud and risk solutions and how they solve real-world banking challenges. Understand our customers’ environments and consult them with insights that truly matter. 🎯 Drive Strategic Sales Success: Partner with Sales to develop tailored solution strategies. Deliver impactful demos and presentations that win hearts, minds—and deals. Handle technical objections with confidence and precision. 🛠️ Design Solutions That Matter: Craft customized solution architectures and proofs of concept that show clients what’s possible. Contribute to winning RFPs with sharp, technically sound responses. 🤝 Engage Banking Leaders: Build strong, consultative relationships with client stakeholders. Conduct needs assessments and translate them into solution narratives. 📣 Collaborate Across Teams: Channel customer feedback to product and engineering teams for continuous innovation. Work with marketing to co-create technical content, case studies, and whitepapers. 🌱 Lead & Mentor: Coach junior team members, share best practices, and run internal enablement sessions. What You Bring: ✔️ 6–12 years of presales or solution consulting experience in banking or FinTech ✔️ Deep understanding of core banking, fraud management, or AML solutions ✔️ Strong storytelling and presentation skills—you bring ideas to life ✔️ Proven track record of supporting large enterprise deals and driving value conversations ✔️ Experience with RFPs, solutioning, and technical documentation ✔️ Ability to work seamlessly with cross-functional teams in a dynamic environment ✔️ Willingness to travel for client meetings and key engagements ✔️ Bachelor’s degree required; Master’s preferred Why Clari5? 🔒 Work on mission-critical solutions that protect economies and people 🌍 Engage with the top banks across 15 countries 🚀 Help shape the future of real-time, AI-powered fraud prevention 🎯 Join a high-performance team where your impact is visible, every day 📧 Ready to help banks outsmart financial crime? Send your profile to: asha.r@customerxps.com
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