Key Account Manager

Key Account Manager

Key Responsibilities:

• Serve as the primary point of contact for assigned key accounts.
• Develop and maintain strong, long-term relationships with clients.
• Understand client needs and objectives to provide tailored solutions.
• Collaborate with internal teams (product, support, marketing) to deliver exceptional service.
• Identify new business opportunities within existing accounts.
• Prepare and deliver strategic account plans and performance reports.
• Negotiate contracts and close agreements to maximize profits.
• Monitor account health, resolve issues, and ensure timely delivery of solutions.
• Stay updated on industry trends and competitor activities.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 5+ years of experience in account management, sales, or client-facing roles.
• Proven track record of managing key accounts and achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in CRM software and Microsoft Office Suite

Preferred Attributes:

• Experience in Payment Industry.
• Ability to manage multiple projects and clients simultaneously.
• Strategic thinker with a customer-first mindset.
• Comfortable working in a fast-paced, dynamic environment.