Junior Officer -AOCC Operations

Purpose/Objective

Monitor allocation of airport resources (parking stands, boarding gates, check in counters and baggage belts) during shifts. Timely update accurate flight status for displaying flight information on Flight Information Display Screen. Coordinate with General Aviation/Non-Schedule operators for flight operation and allocation of parking stands/hanger.

Key Responsibilities of Role

Key Responsibilities: - Under the oversight and guidance of Duty Manager, allocate airport resources (check in counters, baggage belts, parking stands, boarding gates, check in counters, baggage belts) as per the requirement of airlines/ground handlers for smooth airport operation. - Monitor airport specific ground and tower frequencies for any deviation in taxi routing or disparity in transmission of stand from the plan, which may lead to delay/ramp congestion/ incidents or accidents. - Monitor and ensure data specific to compliance, revenue and capacity being captured timely and correctly. - Alert to Duty officer in case of wrong taxi instructions /occupied stands/incorrect relay of information by the pilot/wrong pushback and any other relevant information related to aircraft movement after landing. It is the first step of initializing recovery from an unwarranted situation. - Monitoring & relaying correct/ precise event related information, captured during situations like Go Around, bird hits, Abort/cancel take-off, incursion, excursion, ramp return, reciprocating traffic. - Handling slot request during the shift for non-scheduled operations by scrutinizing document provided and in case space available, award slot permission by consulting Duty Manager. - Dealing with the requests of high value movements such as Government Officials, dignitaries, Industrialists etc. with prompt reverts. Errors may invite unfavorable queries from various agencies. - Comply with applicable call tree procedures and operations during airport emergencies, contingencies & disruptions. - Stakeholder Relationship – Effective coordination with ground handlers, airlines, non schedule operators, terminal operations, airside, aviation services, Project & Engineering for effective operation at the airport during shift.

Technical Competencies

Airside Knowledge,Basic of AOCC,Computer Knowledge,Digital Dexterity,Driving Skill

Qualifications and Experience

Minimum Graduate Aviation related courses from recognized institute (preferable) Skill Requirement - Minimum 1 to 3 years of aviation experience. - Excellent in MS Office, especially in Excel, Word, and Power point. - Good communication skills in English