16383 Jobs in Thane - Page 43

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns Track, report, and analyze website analytics and PPC initiatives, and campaigns Perform ongoing keyword discovery, expansion, and optimization Research and implement search engine optimization recommendations Research and analyze competitor advertising links Develop and implement link building strategy Work with the development team to ensure SEO best practices are properly implemented on newly developed code Work with editorial and marketing teams to drive SEO in content creation and content programming Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords. Technical and Functional Skills: Graduate with a minimum of 4 to 6 years of proven experience in SEO Knowledge of ranking factors and search engine algorithms Up-to-date with the latest trends and best practices in SEO and SEM

ROLE DETAILS Functional Role PM - TTS-Calling/Troubleshooting Key Skills Basic Excel Skills Critical Competencies Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Exper, Quality Orientation, Teamwork Job Description Ensure Critical Performance Metrics are met consistently Prepare and circulate Client / Vendor Decks Lead Client / Vendor reviews / calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on the Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from Senior Leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss Operational updates Build team spirit through group sessions, activities, projects Focus on Retention of staff through Career mapping & guiding the team members Advocate and follow the organizational policies and procedures Candidate shall adhere to the information security requirements. QUALIFICATION Post Graduate NA Graduate B.A, B.B.A, B.B.M, B.C.A, B.C.S, B.Com, B.E, B.Ed, B.H.M, B.I.T, B.M.M, B.M.S, B.Pharm, B.Sc, B.Sc (IT), B.Tech, C.A, C.F.A, C.S, F.R.M, I.C.W.A, L.L.B, M.B.B.S Under Graduate CBSE, DIPLOMA, HSC, ICSE, OTHERS, SSC Others Details Age Limit 30 Years..

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Contact no - 9137029489 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.

A Research and Development Chemist studies chemical compounds and uses research to support the development of products, including manufactured products, or processes, including industrial processes . Required Candidate profile Undertake experimental work in accordance with the R&D Manual - Record all process information regularly and clearly to allow review and generation of commercial process instructions - Preparation of Perks and benefits ESIC , PF

About Holcim: Holcim is the global leader in innovative & sustainable building solutions and construction materials. For more than 100 years the company has successfully expanded over 70 countries and our 70,000 people around the world are passionate about building progress across four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products. Our purpose is to build infrastructure in the smartest and most efficient way, making cities greener and improving the life standards for our communities. Holcim Global Hub Services Private Limited has been set-up as the captive business services center in 2019 in India to support Holcim group globally. Currently, the center is fully operational and is servicing 25+ operating entities across Europe, Australia & New Zealand, LH Trading and India. We aim to deliver sustainable value to the business driven through innovation, hyper automation, talent and exceptional collaboration with our operating entities and regional service centers. Scope of work: The Service Desk role would be responsible for front ending and receiving all the enquiries from vendors or employees and channelizing and directing them to the right team within BSC. He/ She would need to ensure that overall delivery of services meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Responsibilities: Receiving queries from vendors and employees and accordingly resolving it themselves or routing it to the right person in the AP team for resolution. Queries may be related to all the three areas (AP, Payments Processing, Times & Expenses) Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Collaborate with the Service Management team to understand and effectively implement SLA. Ensure that Internal Customer and Supplier issues are dealt with in accordance with the escalation process and push back where this is not the case; Job Location: Airoli Shift timing: 3am to 12pm (Home pick up available) Working days: Monday to Friday

We are seeking a qualified and experienced Electrical Design Engineer to join our team and lead the design and implementation of electrical systems for commercial and residential buildings. The ideal candidate should have a strong in electricalDesign

Hands on experience in drafting MOM, getting things done from other, vendors etc. Hands on experience in handling MS office, Mails, calendars, WhatsApp, Microsoft Teams, Google Meets and any other online platforms .ready to handle personal activities

Sourcing in the Field reach out for CP

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and spreadsheets to track key performance indicators. Create reports and presentations to communicate findings to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and performing data analysis.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in analytical tools and software. Strong problem-solving and critical thinking skills. Ability to collaborate with diverse stakeholders to achieve business objectives.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers] Knowledge of Jira workflow [preferable] Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail Should know basics about Email/SMS/push/in-app marketing Should possess basic information around Marketing automation & CRM technology Should have eye for detail to assist in audits/QA Should have excellent communication skills and be able to interact directly with marketing/campaign owners Ability to work in a high-energy, quickly changing, and demanding environment Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies Technical and Functional Skills: Bachelors degree with2 to 3 years of experience in digital marketing space Basic HTML/CSS/SQL Eye for detail to assist in audits English communication skills

Program : Support Process : CO_KM Shift Details : Night Shit(Rotational) Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in analytical tools and software. Strong problem-solving and critical thinking skills. Ability to collaborate effectively with others.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-11 years of experience in the IT Services & Consulting industry. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide actionable insights. Develop and maintain databases, spreadsheets, and reports to support business decisions. Conduct thorough analysis of financial data to identify trends and areas for improvement. Provide expert-level support for data analysis and reporting. Develop and implement process improvements to increase efficiency and productivity. Communicate complex technical information to non-technical stakeholders. Job Requirements Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Experience with data analysis tools such as SQL or Tableau is highly desirable. Ability to prioritize tasks and manage multiple projects simultaneously. Strong organizational and time management skills, with the ability to meet deadlines.

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Provide expert-level support for data analysis and reporting. Identify and mitigate risks associated with data quality and integrity. Develop and maintain technical documentation for processes and procedures. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Experience with data analysis and reporting tools. Ability to adapt to changing priorities and deadlines.

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results.

-Lead generation stock market /banking customer(Voice) -Social media marketing(Blended) -English communication -HSC / Graduate -Fresher / Experienced -CTC up to 32000 PM -Shift : 7am - 12 am any 9 hrs ( Drop facility for night shift) weekly 1 off

Meeting & Acquiring Clients from various industry sectors Ideating and Pitching Advertising and Consumer Marketing plans to various brands Building Relationships - with direct companies and media buying agencies Required Candidate profile Candidate should possess the following: 1. Excellent Presentation Skills 2. Excellent Oral+Written communication 3. Ms Office like Powerpoint, Excel and Word Perks and benefits Additional Incentives

Processing and preparing important company documents Managing staff calendars and scheduling appointments Assisting in vendor relationship management Supporting administrative staff Handling office supplies stock and placing orders

Job Title: Senior Operator / Service Engineer Department: Service Location: Ambarnath Band: 7B Salary Range: 18,000 30,000 per month Company: ALAN (Medical Device Manufacturer Surgical Equipment) Job Summary: We are seeking a dedicated and skilled Service Engineer to join our team at ALAN, a leading manufacturer of surgical medical devices. The ideal candidate will be responsible for maintenance, troubleshooting, and customer support for our medical equipment, ensuring optimal performance and customer satisfaction. Key Responsibilities: Diagnose and resolve technical issues in medical equipment efficiently. Perform repairs and preventive maintenance on surgical instruments and devices. Conduct regular preventive maintenance to ensure equipment reliability and compliance with safety standards. Respond to queris, delivering effective technical solutions. Maintain detailed and accurate service records, reports, and equipment logs. Stay current with advancements in medical electronics and emerging technologies. Adhere to all company safety protocols, policies, and procedures. Required Skills and Qualifications: ITI, Diploma in Electronics, or any related field. Hands-on experience with diagnostic tools, testing equipment, and relevant service software. Strong analytical and problem-solving abilities. Good communication and customer service skills. Meticulous attention to detail and accuracy in documentation. Ability to work independently and manage multiple service calls. Willingness to travel locally or regionally as required. Adaptability to new technologies and work in a fast-paced environment.

Job purposeProvide advanced technical support, analysis, and recommended fix for complex issues on phone calls,ticket system through emails, Online Chat and also onsite visits at client premises.Duties and responsibilities Manage multiple critical and high visibility issues. Responsible for the triaging, analysing and troubleshooting live issues. Provide day-to-day technical support and ensure that processes are followed and all critical issues are analysed in timely manner. Suggest alternatives in order to optimize and/or resolve frequent customer complaints for existing product features based on customer feedbacks. Develop an in-depth understanding of the products and expertise on the applications Self-motivated and highly professional with ability to lead and take ownership and responsibility Fast learner, energetic and enthusiastic Positive can-do attitude Team playerWorking conditions Effective working relationships with all functional units of the organization. Able to work independently or as part of a team. Effective communication skills; verbal, non-verbal and written Communication on all levels of the organization. Shift rotation will be 24 x 7 (If required) Domestic & International client base handlingDirect reports Work as a part of a team led by the Asst Manager to whom the executives will report.Qualifications Minimum Graduate from any stream Specialized Knowledge Expertise in LINUXProfessional Certification : RHEL CertificationSkills Strong in Operating system like RHEL, Cent OS, Ubuntu Strong debug/troubleshooting skills Advanced skill in configuring and supporting software applications like Postfix, Squid, Apache, Mysql, Jabber, IP Tables, Cyrus, Mail Scanner, LDAP, DNS, Nginx , Redis , Clickhouse , Azure , AWS , Bash Scripting.Experience : Experience with being part of a technical department and experience in Mailing Service industry is preferable. Other characteristics such as personal characteristics Analytical, Work under strict timelines, Punctual & Positive attitude.Any Other Willing to work in rotational shifts on weekdays, weekends & holidays.Why Netcore CloudBeing first is in our nature. Netcore cloud is first and leading AI/ML-powered customer engagement andexperience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention.Our cutting-edge SaaS products enable personalized engagement across the entire customer journey andbuild amazing digital experiences for business of all sizes.Netcore s Engineering team focus on adoption, scalability, complex challenges, and fastest processing. Weuse versatile tech stacks like Streaming technologies and queue management systems like Kafka, Storm,Rabbitmq, Celery, RedisQ.Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+enterprise brands across 18 countries and serve more than 70% Unicorns in India, making us among thetop-rated customer engagement & experience platform.Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including UnitedStates and Germany. Being certified as a Great Place to Work for three consecutive years only reinforcesNetcore s principle of being a people-centric company where you will not be just an employee but afamily member of the organization.A career at Netcore is more than just a job it s an opportunity to shape the future. For more information,please visit netcorecloud.com or follow us on LinkedIn.What s in it for youImmense growth, continuous learning and deliver the best to the top-notch brandsWork with some of the most innovative brainsOpportunity to explore your entrepreneurial mind-setOpen culture where your creative bug gets activated.If this sounds like a company you would like to be a part of, and a role you would thrive in, please don thold back from applying! We need your unique perspective for our continued innovation and success!So let s converse! Our inquisitive nature is all keen to know more about you.

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

we are looking for someone to be Project Management Office where project co-ordination is expected. Establish and maintain IT project governance frameworks to ensure alignment with business objectives. Define and implement project management standards, best practices, and methodologies (Agile, Waterfall, Hybrid). Oversee IT project portfolio management, tracking project status, risks, and dependencies. Ensure compliance with PMO policies, audit requirements, and regulatory guidelines. Develop and maintain project dashboards, KPIs, and performance reports for senior management. Track project budgets, timelines, resource allocations, and risk management. Facilitate regular project status meetings and reviews to ensure alignment with strategic goals. Work closely with IT teams, business stakeholders, and vendors to ensure seamless project execution. Act as a bridge between executive leadership and project teams, ensuring clear communication of priorities. Manage project documentation, approvals, and sign-offs with all stakeholders. Continuously refine PMO processes to enhance efficiency and effectiveness. Evaluate and implement project management tools (JIRA, MS Project, ServiceNow, or similar). Drive automation initiatives for reporting and workflow optimization.