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5.0 years
3 - 6 Lacs
Baddi
On-site
Job Description Executive IPQA M. Pharma/ B. Pharma. Minimum 5 Years’ Experience in solid dosage form- Tablets (Hormone) Person shall be well versed with manufacturing and packaging operations, Compression Machines, Isolators, Blenders, Bulk packing lines, & Process Validation. Person with Experience in Hormone Facility shall be preferred. Followings will be the responsibilities of the position holder: Ensure compliance to cGMP Regulations, established SOPs, FO/MI and PO/PI and for all operational activities, area and equipment. Perform QA review of executed batch production records and ensure the submission of Batch production record in the document cell. Calibration & maintaining documentation of In-process Quality Assurance (IPQA) instruments. Data back-up activities of IPQA instruments as per defined SOP frequency. Monitor the environmental conditions mentioned in the batch production record and SOP. Certification of batch production records for compliance and stage-wise compliance. Reporting any GMP related discrepancies, non-conformances and deviations to superiors immediately. Collection and entry of data for APR preparation. Line Clearance: Ensure physically that the area and equipment to be used for manufacturing and packaging of next product/batch are free from any material/remnants of previous product. Ensure to prevent mix up and cross contamination. Check for proper environmental conditions with respect to temperature, Relative humidity, differential pressure etc. Ensure that the Batch Production record is completed up to the previous stage. Verify the material with respect to the container labels and quantity from the batch production record. In-Process Checks: Ensure the calibration of instruments for in-process checks. In-process checks as per the approved manufacturing and packaging instructions. Enclose all the printouts generated during in-process checks along with the batch production record. All printouts shall be duly signed after checking. Inform the production manager, supervisor and quality assurance manager about the in-process failure observed during in-process checks. To record all the observations in the Batch Production Record Inspection: Inspection of the Tablets/Capsules as per SOP. Inspection of the Finished Goods as per SOP and clearance of Transfer Ticket by ensuring the quantity and batch details. Sampling: Ensure for usage of appropriate sampling tool for sampling. Ensure sampling device cleaning prior to the sampling. Sampling procedure to be followed as per SOP No. SOP019995 (Sampling of intermediates, finished product and stability samples) & SOP020059 (Collection and shipment of Analytical samples of EU market). Ensure sampling of in-process finished product, process validation, cleaning validation, control samples, EU Lab testing samples & stability samples, Reference & Retention sample as per SOP. Approval: Approval of coding pattern on immediate pack and secondary pack to be verified as per the approved packaging instructions / written procedures.
Posted 3 weeks ago
0.0 - 2.0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
Division Department Sub Department 1 Job Purpose Maintain, upkeep and execute processes of stores with regard to direct/indirect material, area of work, material handling equipment and storage etc. as per safety compliance, cGMP norms and QMS to support, execute and coordinate in functioning of stores processes. Key Accountabilities (1/6) Execute the store operations like receipt, dispensing and dispatch etc. materials as per cGMP procedure to avoid any cross contamination & to achieve manufacturing targets Execute the dispensing activities as per the plan Weigh, count and verify materials as per purchase order and receipt documents and store materials in designated area Manage the dispensing activity to ensure compliance to cGMP Dispense the materials required for manufacturing, stock transfer and exports as per cGMP norms Ensure cross contamination of material is prevented while handling by following all procedure strictly Key Accountabilities (2/6) Maintain the online documentation & area as per cGMP guidelines and regulatory requirements to avoid any deviation Review the status labelling of materials to ensure correct labelling is performed by quality Perform status labelling for equipment and accessories Monitor logs and area on day-to-day basis to avoid any deviation during internal and external inspection Update data entries in online documentation to avoid data integrity Key Accountabilities (3/6) Dispose the scrap generated periodically in stores to remove blockage and ensure smooth store operations Ensure segregation and removal of scrap material by coordinating with housekeeping Minimise scrap related hazards through the risk management processes Key Accountabilities (4/6) Maintain safety in the store operations by complying to safety norms to reduce the incidences and accidents Monitor the store assistants to use proper safety appliances while handling materials during receipt and dispensing Identify and report possible hazards and handle (storage, receipt , issuance) hazardous materials safely Key Accountabilities (5/6) Prepare receipts and issue materials on time by coordinating with purchase and user department to ensure required material is positioned in scheduled time Indent of materials as per correct quantity & delivery schedule from purchase department Manage material receipts while adhering to relevant SOP & store the goods as per the required storage condition Account the receipts of materials by making GRN Issue materials to user department by following SOP as per given schedule Key Accountabilities (6/6) Review stock of materials and store goods in appropriate conditions to reduce materials damage due to improper storage and for smooth production activity, and update in the system Monitor and record the environmental conditions of area and equipment Store the goods in designated places as per required storage conditions Carry out the reconciliation of reviewed physical stocks and update the effect of reconciled stocks in system Major Challenges Delay in delivery time due to frequent changes in the production plans and shifting priorities. Erratic delivery time by production. Overcome by conducting status meetings, escalation and continuous follow ups Delay in routine work due to system failure and issue of slips. Overcome by training from SMEs and manually working to reduce idle time Key Interactions (1/2) Manufacturing for dispensing planning (Weekly) Packing for prioritization of production (Weekly) Quality Control for release and sampling (Daily) Quality Assurance for discrepancies and non-conformances (Daily) Purchase for receipts (Daily) Accounts for invoice submission (Daily) Planning prioritize production (Daily) Customs for re-warehousing (Daily) Safety for safety norms and approval of destruction material (Daily) Engineering for maintenance issues (Daily) Housekeeping for sanitization (Daily) Key Interactions (2/2) Equipment Supplier for dispatch related (Need Basis) Transporters for deliveries (Need Basis) Courier for tracking of materials monthly Government authorities for stamping of weights (yearly) Pest Control Services for pest related issues (Daily) Dimensions (1/2) Average number of GRN for raw material / packing material : 300 per month Average number of materials removed (expired/rejection) : 50 per month Average number of dispatches : 30 per month Achieve internal OTIF more than 90% Achieve Zero reportable accidents / incidences during manufacturing Achieve 0% errors in online documentation Meet 100% compliance to SOP and safety regulations Maintaining proper storage condition (100%) 100% Clearance/disposal of non-moving/rejected materials Dimensions (2/2) Key Decisions (1/2) Bin Allocation Handling of material at designated place Set priority for dispensing of a particular material as per manufacturing requirements Set priority for unloading of vehicle of a particular consignment Key Decisions (2/2) Improvements in store operations, facility and documents to Section Head â Stores Education Qualification Graduate or D. Pharm Relevant Work Experience 0-2 years of experience with exposure to stores operations, preferably in a pharma company with regulatory approvals
Posted 3 weeks ago
0.0 years
2 - 2 Lacs
Baddi
Work from Office
Excellent communication skills Passion and enthusiasm to build a career in marketing and business development Eagerness to learn and adapt in a dynamic work environment
Posted 3 weeks ago
4.0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
1. Quality Assurance • Conduct quality checks at multiple stages of production and final inspection. • Maintain quality standards as per company and regulatory guidelines. • Coordinate with vendors and internal teams to resolve quality issues. • Maintain and update QA documentation including checklists, defect logs, and audit reports. • Support audits and regulatory inspections with accurate data and records. 2. Production Supervision • Monitor daily production activities and ensure adherence to production schedules. • Track key metrics such as output, downtime, and efficiency. • Collaborate with production teams to implement process improvements. • Identify bottlenecks and troubleshoot operational issues in real-time. • Maintain updated production documentation and reports. • QC check of PPS before dispatch to HO for approval • Physical inspection of stability samples and regular audits of RM/PM/ STABILITY SAMPLES/ BATCHES/ stability reports 3. Procurement Coordination • Assist the procurement team in raising purchase orders and following up with suppliers. • Coordinate with vendors for update of manufacturing status and schedules • Help track inventory levels of critical raw materials and packaging. • Flag any potential delays in procurement that could impact production. • Maintain supplier master data and purchase records. Required: • Bachelor’s degree in Engineering, Supply Chain, or a related field. • 2–4 years of experience in quality control, production planning roles. • Strong analytical and problem-solving skills. • Proficiency in MS Excel, ERP systems, and documentation. • Excellent communication and coordination skills. Preferred: • Experience in Colour Cosmetics and Personal Care. • Knowledge of ISO, GMP, or other quality frameworks. • Hands-on exposure to lean manufacturing or Six Sigma principles. • Experience preferably in color cosmetics/personal care
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Baddi
Work from Office
Responsibilities: * Manage marketing activities & sales coordination * Ensure timely payment follow-ups * Oversee communication with clients & team members * Lead enquiry management & follow-ups Marriage & childbirth gifts Travel allowance Annual bonus Sales incentives Performance bonus Leave encashment Provident fund Gratuity Paternity leaves
Posted 3 weeks ago
0 years
0 Lacs
Baddi, Himachal Pradesh, India
Remote
Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a MEP Engineer located in Baddi, with some work from home being acceptable. The MEP Engineer will be responsible for coordinating Mechanical, Electrical, and Plumbing (MEP) systems within building projects. Day-to-day tasks will include designing and managing MEP systems, ensuring compliance with building codes and standards, collaborating with architects and construction teams, and overseeing the installation process. The role also involves troubleshooting and resolving MEP-related issues and optimizing system performance. Qualifications Skills in Mechanical, Electrical, and Plumbing (MEP) engineering Experience in MEP Coordination and Building Services Electrical Engineering and Plumbing skills Excellent project management and organizational skills Strong analytical and problem-solving abilities Ability to collaborate effectively with multidisciplinary teams Proficiency in MEP design software and tools Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field
Posted 3 weeks ago
2.0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
Position: Technical Sales & Marketing Engineer Salary: Up to 4.80 LPA CTC We are looking for Sales Engineer for Chandigarh or Punjab location, who have atleast 2-10 Years of experience.. Job Summary: We are seeking a motivated and technically proficient Technical Sales Engineer to join our team. This role is responsible for driving sales growth, managing client relationships, and providing technical support across the regions of Punjab, Himachal Pradesh, and Jammu. The ideal candidate will have a strong engineering background combined with excellent communication and sales skills. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets and market share growth. Identify new business opportunities and potential clients in industries such as automation, electronics manufacturing, OEMs, etc. Understand client requirements and provide technical solutions tailored to their needs. Present and demonstrate product features and benefits to clients, both online and in person. Collaborate with the engineering and production teams to ensure accurate quotations and timely delivery. Prepare detailed proposals, technical documentation, and presentations. Build and maintain strong long-term relationships with customers and dealers. Monitor market trends, competitor activities, and customer feedback for strategic input. Skills and Qualifications: 4+ years of electronics sales experience. B.Tech or Diploma in Electronics. Strong technical knowledge of electronic products, circuits, or embedded systems. Excellent communication, negotiation, and interpersonal skills.. Willingness to travel extensively with in Punjab, Himachal Pradesh and Jammu. Benefits: Competitive salary and incentives. Health benefits and career growth opportunities. Head Office - Delhi OSNA ELECTRONICS PVT. LTD. Factory No-4 & 5, Okhla Industrial Area New Delhi - 110020. Anyone who is interested share ur resume on hr@osnaelectronics.net
Posted 3 weeks ago
0 years
1 Lacs
Baddi
On-site
Need Production Helper Salary will be 16,200 CTC Food and Rooms will be provided For more info call - 70094-56547 (Rajnish Kumar) Job Types: Full-time, Permanent Pay: Up to ₹16,200.00 per month Benefits: Flexible schedule Food provided Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Work Location: In person
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Baddi
Work from Office
- Take quotations for third party manufacturing from diff manufacturers - Assist Director- Manufaturing in finalizing manufacturing units - Coordinate with designers for finalizing packaging - Ensuring shortest possible delivery time - MIS & tracking Required Candidate profile A young, dynamic candidate who can take end to end ownership of delivering products from third party manufacturers to company Warehouse. Good knowlede of excel, good in basic mathematics & design.
Posted 3 weeks ago
2.0 - 4.0 years
6 - 7 Lacs
Baddi
Work from Office
Experience Required: B.Pharm / M. Sc. with 2-4 years of experience in Chemical & Instrumental analysis QC (Finished goods & stability). Approved chemist licensed candidate shall be preferred. Well versed with CAPA, GMP Documentation, should have exposure to regulatory audits such as MHRA, USFDA etc. Followings will be the responsibilities of the position holder: 1. Analysis of Stability Samples/ Finished Products as per respective STP/Specification in Quality Control of Hormone block. 2. Calibration of routine usage instruments such as Balance, pH meter and Conductivity meter, as and when required. 3. Timely analysis of stability sample (Hormone block) and report if any abnormality observed. 4. Timely Charging & withdrawal of samples from Stability Chambers & their documentation within the time frame. 5. Sample reconciliation and destruction record of stability sample. 6. Implementation of GLP / GMP requirements. 7. Coordinating and aligning the practices and procedures in line with the COBC requirements 8. Stability sample charging, Withdrawal, Reconciliation and data entry in software such as LIMS. 9.Completion of assigned trainings of GLP/GMP on time 10. Reporting of stability/Finished product sample as per report received from outside Laboratory and check the compliance against respective specifications. 11.Evalutates the analysis results as per SOP and report to the supervisor for any abnormality. JOB FAMILY: Operations Quality t
Posted 3 weeks ago
13.0 - 18.0 years
15 - 20 Lacs
Baddi
Work from Office
MAIN PURPOSE OF ROLE Individual contributor that works under limited supervision. Applies subject matter knowledge. Requires capacity to understand specific needs or requirements to apply skills/knowledge. Responsible for undertaking production activities. MAIN RESPONSIBILITIES Activities include setting-up, calibrating and operating machines and equipment, following production schedules and quality standards, monitoring production processes, and troubleshooting production problems. Control production activities, material flow, and inventory to achieve cost and quality targets and production schedules of the assigned production line(s), ensure compliance of standards. Responsible for the management and supervision of production technicians and supervisors. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Associates Degree ( 13 years) Experience/Background Experience Experience Details Minimum 1 year t
Posted 3 weeks ago
0 years
0 Lacs
Baddi
On-site
Knowledge and experience of Sheet Metal plant,Validation,Audit,Process Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person
Posted 3 weeks ago
2.0 - 4.0 years
4 - 5 Lacs
Baddi
On-site
Experience Required: B.Pharm / M. Sc. with 2-4 years of experience in Chemical & Instrumental analysis QC (Finished goods & stability). Approved chemist licensed candidate shall be preferred. Well versed with CAPA, GMP Documentation, should have exposure to regulatory audits such as MHRA, USFDA etc. Followings will be the responsibilities of the position holder: 1. Analysis of Stability Samples/ Finished Products as per respective STP/Specification in Quality Control of Hormone block. 2. Calibration of routine usage instruments such as Balance, pH meter and Conductivity meter, as and when required. 3. Timely analysis of stability sample (Hormone block) and report if any abnormality observed. 4. Timely Charging & withdrawal of samples from Stability Chambers & their documentation within the time frame. 5. Sample reconciliation and destruction record of stability sample. 6. Implementation of GLP / GMP requirements. 7. Coordinating and aligning the practices and procedures in line with the COBC requirements 8. Stability sample charging, Withdrawal, Reconciliation and data entry in software such as LIMS. 9.Completion of assigned trainings of GLP/GMP on time 10. Reporting of stability/Finished product sample as per report received from outside Laboratory and check the compliance against respective specifications. 11.Evalutates the analysis results as per SOP and report to the supervisor for any abnormality.
Posted 3 weeks ago
0 years
0 Lacs
Baddi
On-site
welcome for fresher candidate of B pharma Ayurveda Job Types: Full-time, Fresher Pay: ₹16,000.00 - ₹200,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Expected Start Date: 06/07/2025
Posted 3 weeks ago
0 years
6 Lacs
Baddi
On-site
EDUCATION:- EEE,ECE, EE,MACHNICAL Engg, We need some female or Male, Sheetmal,Automotive, Electrical, or plastic QC AM,DM,Jr,Sr Engg -15 nos. QMS,Audit, All QC function, CNC,VMC,Gear - line staff, engg,.anagers Job Type: Full-time Pay: Up to ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person
Posted 3 weeks ago
0 years
4 - 5 Lacs
Baddi
On-site
Job Description Having adequate knowledge of Sampling, Testing of Raw material, Packing Material, Finish Product, Validation and Stability samples. Having adequate knowledge of Laboratory Instruments and equipment’s Calibration, Maintenance/External calibration. Having adequate knowledge of Preparation of laboratory chemicals, Reagents, test solution, and Volumetric solution. Having adequate knowledge of Reference, Chemical and Working standard management i.e., Working Standard qualification and support in working standard management. Having adequate knowledge of Data entry in SAP. Having adequate knowledge of operation and trouble shoot of HPLC/UV/IR and other QC analytical instruments and its software. Having adequate knowledge of data entry management in inventory/Information management software of QC like LIMS software. Having adequate knowledge of preparation of the QC documents like SOPs, Protocols and general documentation. Having adequate knowledge of Pharma Industry Guidelines and Pharmacopoeias. Having exposure of regulatory audit and GDP/DI compliance. Having adequate knowledge of GLP / GMP requirements.
Posted 3 weeks ago
0 years
0 Lacs
Baddi
On-site
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy: Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. Role – Sales Manager I Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Field Sales experience Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required: P&L Understanding Market Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Posted 3 weeks ago
0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. Role – Sales Manager I Job Responsibilities Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Field Sales experience Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required P&L Understanding Market Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Posted 3 weeks ago
6.0 - 11.0 years
4 - 8 Lacs
Baddi
Work from Office
Job Description The Audit Manager will work closely with other concerned departments. What you'll do at Venus Remedies Ltd. Develop and execute the audit plan, ensuring adequate coverage of key risks and controls. Conduct risk assessments and design audit programs to test the effectiveness of controls. Communicate audit findings and recommendations to HOD and other stakeholders. Follow up on audit findings to ensure timely and effective remediation. Develop and maintain relationships with key stakeholders, including business and IT leaders and external auditors. Liaison with external auditors to ensure efficient and effective output. Experience and Qualification: Must be CA Inter Must have minimum 6 years experience. Competencies: Communication skills: Ability to effectively communicate with different stakeholders, both orally and in writing, and present information in a clear and concise manner. Analytical thinking: Ability to analyze complex information and data to identify key risks and controls and develop effective audit plans and programs. Problem-solving: Ability to identify issues and problems, develop solutions, and make sound decisions based on available information.
Posted 3 weeks ago
0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
Way of Working - Office/Field - Employees will work full-time from their base location About Swiggy Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. Role – Sales Manager I Job Responsibilities Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Field Sales experience Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required P&L Understanding Market Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Posted 3 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Baddi
Work from Office
We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only
Posted 3 weeks ago
2.0 - 7.0 years
4 - 6 Lacs
Baddi
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Baddi
Work from Office
Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up and sales 45 days of training will be provided by the company No Cold calling required Lucrative incentive plan & fixed salary Excellent growth opportunities
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Baddi
Work from Office
Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively
Posted 3 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
Baddi
Work from Office
Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 3 weeks ago
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