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0.0 - 4.0 years

3 - 4 Lacs

Baddi

Work from Office

We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only

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2.0 - 7.0 years

4 - 6 Lacs

Baddi

Work from Office

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc

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1.0 - 6.0 years

2 - 3 Lacs

Baddi

Work from Office

Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up and sales 45 days of training will be provided by the company No Cold calling required Lucrative incentive plan & fixed salary Excellent growth opportunities

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0.0 - 4.0 years

2 - 3 Lacs

Baddi

Work from Office

Responsibilities Area Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups. Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers. Familiarize with the POS system to ensure smooth and accurate transaction processing. Commit to customer satisfaction by addressing and resolving any customer concerns. Focus on customer needs, driving overall satisfaction. Personal Attributes & Competencies: Minimum qualification: Diploma or Bachelor's degree in Optometry Freshers are welcome to apply no prior work experience required Strong ability to build rapport and foster trusting relationships Skilled at identifying customers' unspoken needs and providing effective solutions Excellent communication and active listening skills Adaptability to changing environments and a willingness to learn Proactive in taking ownership of tasks with a focus on results and customer satisfaction Strong multitasking abilities and the capability to prioritize tasks effectively

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1.0 - 5.0 years

0 - 3 Lacs

Baddi

Work from Office

Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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1.0 - 5.0 years

1 - 2 Lacs

Baddi

Work from Office

Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. Backed by IDG Ventures, Unilazer Ventures and TPG Capital, Lenskart has grown its array of services exponentially. About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

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5.0 - 10.0 years

3 - 5 Lacs

Baddi

Work from Office

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

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1.0 - 3.0 years

0 - 2 Lacs

Baddi

Work from Office

Requirements and skills Freshers can also apply Proven experience as a sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints

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0.0 - 2.0 years

1 - 2 Lacs

Baddi

Work from Office

Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

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3.0 - 8.0 years

4 - 6 Lacs

Baddi

Work from Office

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

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1.0 - 6.0 years

1 - 2 Lacs

Baddi

Work from Office

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory

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7.0 - 12.0 years

11 - 14 Lacs

Baddi

Work from Office

You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

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0.0 - 1.0 years

1 - 2 Lacs

Chandigarh, Baddi, Ambala

Work from Office

Req. DET Diploma Mech Freshers with knowledge of AUTO Cad for precision components manufacturing industry near Chandigarh . He should be ready to work in Design Dept.Knowledge of Auto cad is must . Required Candidate profile He should be Diploma Mech from reputed Institutes only.He should have knowledge of Auto Cad .

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20.0 - 30.0 years

500 - 1000 Lacs

Baddi

Work from Office

Lead and facilitate the effort to instill a continuous improvement culture throughout the organization. Facilitate and lead assessment of current processes and standard work flow and identify process improvement opportunities utilizing organizational, analytical, Lean and Six sigma problem solving methodologies. Plan and facilitate the execution of various value stream mapping and improvement projects at site. Mentor OE associates and relevant site employees to apply continuous improvement tools and methodologies to clearly define the operations current state value streams, driving out waste, redundant / broken processes and improving overall process execution. Lead and help to align all resources in order to execute and implement the future state the high performance operational model. Facilitate and ensure deployment of / Lean Daily Management (LDM: Tier- 0, 1, 2 &3) / Leaders Standard Work throughout the factory to accelerate the performance in all the activities. Track and report performance on organizational objectives and drive productivity and quality score on a regular basis. Work closely with FTO GMO team to learn and share best practices and for implementing OpEx initiatives across the site. Monitor, track and get the financial benefits of projects on a monthly basis and report site Metrics / Balance Scorecard to the Leadership team. Facilitate site MRMs and problem solving. Facilitate the process to review financial and non-financial benefits and for the awards. Train YB’s / GB’s and mentor the projects at Site. Support for the Roll out the agreed Site OE Deployment Plan with regard to 5S, Autonomous Maintenance etc. Qualification Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

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0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

Followings Will Be The Responsibilities Of The Position Holder 1. Act as a receiving team for new and reformulated product from I&D to AHPL Baddi. 2. Scale up/scale down for new and existing products for review the occupancy in RMG and Blender. 3. Preparation of MMD of new and existing products. 4. Review of sampling plan for engineering & process validation. 5. Technical inputs for product improvisation w.r.t equipment and process, formulation, or shelf life changes through appropriate QMS. 6. Handling of reprocessing, reworking of existing formulation. 7. To support for failure investigation or exceptions (as per applicability) 8. All documentation & process steps for trial/non-commercial batches manufactured in production facilities. 9. New/ Old material approval (API/Excipient) – technical input if required, revision of TD & BD limits 10. Products externalization/ internalization from AHPL, Baddi to LL/ TP and vice versa. 11. Preparation of Standard operating procedure (SOPs) pertaining to department. 12. Analytical/Formulation support (troubleshooting) for existing products (including method development). 13. Compete projects identification and execution. 14.Floor execution/Documentation of proposal or technical write up. In absence of the position holder, the sub-ordinate Executive / Manager working in the section or the authorized designee (as applicable) shall be responsible for day to day working.

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2.0 - 4.0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

Experience Required: B.Pharm / M. Sc. with 2-4 years of experience in Chemical & Instrumental analysis QC (Finished goods & stability). Approved chemist licensed candidate shall be preferred. Well versed with CAPA, GMP Documentation, should have exposure to regulatory audits such as MHRA, USFDA etc. Followings Will Be The Responsibilities Of The Position Holder 1. Analysis of Stability Samples/ Finished Products as per respective STP/Specification in Quality Control of Hormone block. 2. Calibration of routine usage instruments such as Balance, pH meter and Conductivity meter, as and when required. 3. Timely analysis of stability sample (Hormone block) and report if any abnormality observed. 4. Timely Charging & withdrawal of samples from Stability Chambers & their documentation within the time frame. 5. Sample reconciliation and destruction record of stability sample. 6. Implementation of GLP / GMP requirements. 7. Coordinating and aligning the practices and procedures in line with the COBC requirements 8. Stability sample charging, Withdrawal, Reconciliation and data entry in software such as LIMS. 9.Completion of assigned trainings of GLP/GMP on time 10. Reporting of stability/Finished product sample as per report received from outside Laboratory and check the compliance against respective specifications. 11.Evalutates the analysis results as per SOP and report to the supervisor for any abnormality.

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13.0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

MAIN PURPOSE OF ROLE Individual contributor that works under limited supervision. Applies subject matter knowledge. Requires capacity to understand specific needs or requirements to apply skills/knowledge. Responsible for undertaking production activities. Main Responsibilities Activities include setting-up, calibrating and operating machines and equipment, following production schedules and quality standards, monitoring production processes, and troubleshooting production problems. Control production activities, material flow, and inventory to achieve cost and quality targets and production schedules of the assigned production line(s), ensure compliance of standards. Responsible for the management and supervision of production technicians and supervisors. Qualifications Education Education Level Major/Field of Study Or Education Level Associates Degree (± 13 years) ☐ Experience/Background Experience Experience Details Minimum 1 year

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0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

Job Description Having adequate knowledge of Sampling, Testing of Raw material, Packing Material, Finish Product, Validation and Stability samples. Having adequate knowledge of Laboratory Instruments and equipment’s Calibration, Maintenance/External calibration. Having adequate knowledge of Preparation of laboratory chemicals, Reagents, test solution, and Volumetric solution. Having adequate knowledge of Reference, Chemical and Working standard management i.e., Working Standard qualification and support in working standard management. Having adequate knowledge of Data entry in SAP. Having adequate knowledge of operation and trouble shoot of HPLC/UV/IR and other QC analytical instruments and its software. Having adequate knowledge of data entry management in inventory/Information management software of QC like LIMS software. Having adequate knowledge of preparation of the QC documents like SOPs, Protocols and general documentation. Having adequate knowledge of Pharma Industry Guidelines and Pharmacopoeias. Having exposure of regulatory audit and GDP/DI compliance. Having adequate knowledge of GLP / GMP requirements.

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0 years

0 Lacs

Baddi, Himachal Pradesh, India

On-site

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Lead and facilitate the effort to instill a continuous improvement culture throughout the organization. Facilitate and lead assessment of current processes and standard work flow and identify process improvement opportunities utilizing organizational, analytical, Lean and Six sigma problem solving methodologies. Plan and facilitate the execution of various value stream mapping and improvement projects at site. Mentor OE associates and relevant site employees to apply continuous improvement tools and methodologies to clearly define the operations current state value streams, driving out waste, redundant / broken processes and improving overall process execution. Lead and help to align all resources in order to execute and implement the future state the high performance operational model. Facilitate and ensure deployment of / Lean Daily Management (LDM: Tier- 0, 1, 2 &3) / Leaders Standard Work throughout the factory to accelerate the performance in all the activities. Track and report performance on organizational objectives and drive productivity and quality score on a regular basis. Work closely with FTO GMO team to learn and share best practices and for implementing OpEx initiatives across the site. Monitor, track and get the financial benefits of projects on a monthly basis and report site Metrics / Balance Scorecard to the Leadership team. Facilitate site MRMs and problem solving. Facilitate the process to review financial and non-financial benefits and for the awards. Train YB’s / GB’s and mentor the projects at Site. Support for the Roll out the agreed Site OE Deployment Plan with regard to 5S, Autonomous Maintenance etc. Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

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5.0 - 7.0 years

3 - 5 Lacs

Baddi

On-site

A Plant HR & Compliance role focuses on managing all aspects of Human Resources within a manufacturing plant, ensuring legal compliance and fostering a positive work environment. Key responsibilities include recruitment, employee relations, policy implementation, training, and adherence to labor laws. 1. Recruitment & Onboarding: Overseeing the recruitment process for plant employees, including sourcing, interviewing, and onboarding new hires. Ensuring a smooth and efficient onboarding experience for new employees. 2. Employee Relations: Addressing employee grievances and resolving workplace conflicts. Managing employee relations and fostering a positive work environment. 3. Policy Implementation & Compliance: Developing, implementing, and enforcing HR policies and procedures. Ensuring compliance with all relevant labor laws and regulations, including wage and hour laws, safety regulations, and other employment-related laws. Conducting internal audits to verify adherence to statutory requirements and addressing gaps. Liaising with government authorities and regulatory bodies. 4. Training & Development: Developing and conducting training programs to enhance employee skills and performance. Implementing performance management and appraisal processes. 5. Statutory Compliance Co-ordination with Govt dept liaising and filing all returns . Knowledge of all compliances for Pharmaceutical , cosmetic manufacturing Maintaining and adhering to all factory licenses and regulations. 6. Time Office Management Time Office Management maintaining and monitoring all employee attendance, working hours, leave, shifts, and payroll inputs in an organization - payroll and contractual. 7. Industrial Relation Maintaining Industrial Relations (IR) between employers, employees, and the government, and other regulatory bodies. Education: Bachelor's degree in HR, Business Administration, or a related field (Master’s degree in HR is a plus). Experience: 5-7 years of HR experience, with at least 3 years in a manufacturing or industrial setting. Job Types: Full-time, Permanent Pay: ₹337,313.97 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Day shift Weekend only Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 20/07/2025 Expected Start Date: 15/07/2025

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1.0 years

1 - 2 Lacs

Baddi

On-site

Sample pick up from various places. Follow sample transportation rules. Marketing of Polo laboratory. Any technical work assigned by department Head. Get familiarized with LQS documentation. Documentation should be done regularly as per SOPs. Participate in all training programs organized by Lab Management. Any other work assigned by the SIC from time to time. Adhere to laboratory’s disciplinary regulations. Ensure proper Housekeeping. Follow safety guidelines while working in the dept. Verifies patient by comparing name and lab. ID number on requisition Obtains blood specimens by performing venipunctures. Consistently draws blood properly using established laboratory procedures (i.e. proper patient identification, proper tube selection, etc.); rarely fails to obtain a blood sample on the first attempt. Verify and collect proper samples required for specific tests along with history. Keeps the Phlebotomy areas neat, clean, and well stocked with supplies. Greets patients in a courteous manner, responds to patients with empathy and positive interpersonal skills. Always wears lab coat (or approved apron / gown/gloves) and name tag. Manage proper stock of vials, needles, containers etc. Take feedback from patients. Job Type: Full-time Pay: ₹15,000.00 - ₹20,700.00 per month Benefits: Life insurance Schedule: Day shift Education: Secondary(10th Pass) (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) License/Certification: Driving Licence (Required) Work Location: In person

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3.0 - 8.0 years

0 Lacs

Baddi

On-site

Date: Jul 4, 2025 Location: Baddi, India Company: ACG Group Company ACGE Job Objective Primary Responsibilities Area of responsibility Job Responsibilities To enhance customer experience and build reputation with ACG products; this includes providing technical support to enable efficient utilization of ACG products at customer site Timely resolution of technical complaints by the customer Functional Core: To receive, respond quickly and attend to customer complaints in a more systematic and professional manner. To enter into AMC contracts and help the customer to increase the output of our machines as well as build a brand image across the globe. To conduct customer training programs in house or at customer place. Recognizing sales opportunities and communicating the same to our sales TIC's. Integrate customer feedback with our existing business process. Help in getting competitor information on products, markets, etc. To generate spare business, up-gradation business and execute the same at customer place. Scope of Decision Making: (As per Career Architecture) Maintains and updates database on customer complaints, service provided, and response time and customer feedback to be relayed back to the seniors Follow up for orders for spares parts, maintenance services, AMC etc. Conducts FAT trials on standard machines, validates and visits customer site for commissioning of standard machines Key Result Areas Key Interfaces Educational and Experience Requirements Educational Qualification & Experience: Educational Qualification: Diploma in Mechatronics / Mechanical, BE (Mechanical) Experience: 3 -8 Years Technical Competencies & Personas 2. Basic computer knowledge (word, excel) Analytical Skills Communication Problem Solving Cross Functional Team Working Delivering Consistent Results

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0 years

2 - 3 Lacs

Baddi

On-site

A Supply Chain Management (SCM) Assistant in the pharmaceutical industry provides crucial support for the efficient flow of products from manufacturing to the end-user. This role involves tasks such as inventory management, procurement, data analysis, and maintaining relationships with suppliers, documentation related to regulatory and statutory requirements, ensuring that products meet quality and safety standards while adhering to regulatory requirements. Inventory Management: Tracking inventory levels, monitoring stock replenishment, and ensuring adequate supply to meet production needs while minimizing excess. Procurement: Assisting in the procurement of raw materials and packaging, negotiating with suppliers, and managing the purchasing cycle. Data Analysis: Analyzing production and supply chain data to identify trends, forecast future needs, and support decision-making. Supplier Management: Building and maintaining relationships with suppliers, identifying new vendors, and ensuring timely delivery of materials. Quality Assurance: Ensuring that products meet quality and safety standards throughout the supply chain, including storage and transportation. Documentations : Maintain all the documents related to the industry , GMP, ISO and schedule M Regulatory Compliance: Adhering to industry regulations and standards related to the pharmaceutical supply chain. Logistics Support: Assisting with logistics operations, including transportation, warehousing, and distribution. Education: B.Pharmadegree and certification in Supply Chain Management, Logistics, or a related field. Experience: Previous experience in supply chain management, preferably in the pharmaceutical industry, is often required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Weekend only Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 15/07/2025

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13.0 years

9 Lacs

Baddi

On-site

MAIN PURPOSE OF ROLE Individual contributor that works under limited supervision. Applies subject matter knowledge. Requires capacity to understand specific needs or requirements to apply skills/knowledge. Responsible for undertaking production activities. MAIN RESPONSIBILITIES Activities include setting-up, calibrating and operating machines and equipment, following production schedules and quality standards, monitoring production processes, and troubleshooting production problems. Control production activities, material flow, and inventory to achieve cost and quality targets and production schedules of the assigned production line(s), ensure compliance of standards. Responsible for the management and supervision of production technicians and supervisors. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Associates Degree (± 13 years) Experience/Background Experience Experience Details Minimum 1 year

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0 years

4 - 5 Lacs

Baddi

On-site

Followings will be the responsibilities of the position holder: 1. Act as a receiving team for new and reformulated product from I&D to AHPL Baddi. 2. Scale up/scale down for new and existing products for review the occupancy in RMG and Blender. 3. Preparation of MMD of new and existing products. 4. Review of sampling plan for engineering & process validation. 5. Technical inputs for product improvisation w.r.t equipment and process, formulation, or shelf life changes through appropriate QMS. 6. Handling of reprocessing, reworking of existing formulation. 7. To support for failure investigation or exceptions (as per applicability) 8. All documentation & process steps for trial/non-commercial batches manufactured in production facilities. 9. New/ Old material approval (API/Excipient) – technical input if required, revision of TD & BD limits 10. Products externalization/ internalization from AHPL, Baddi to LL/ TP and vice versa. 11. Preparation of Standard operating procedure (SOPs) pertaining to department. 12. Analytical/Formulation support (troubleshooting) for existing products (including method development). 13. Compete projects identification and execution. 14.Floor execution/Documentation of proposal or technical write up. In absence of the position holder, the sub-ordinate Executive / Manager working in the section or the authorized designee (as applicable) shall be responsible for day to day working.

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