Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Job Title: TAC Support Manager Overview: We are seeking a highly motivated and experienced TAC Support Manager to lead our global technical assistance center (TAC) operations. The ideal candidate will possess 6-10 years of overall experience, with at least 2 years managing 24x7, 16x6, and other service level agreements, ensuring exceptional customer support across diverse time zones. This role demands strong leadership, technical acumen, and the ability to manage resources effectively in a multi-shift environment. You will be responsible for maintaining high customer satisfaction, driving process improvements, and ensuring timely resolution of technical issues.
Location: Hyderabad
Please Share Me Updated Cv dipali@iquest-consutnats.com
Iquest Management Consultants
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